e-Gov

Digital Jersey sees the implementation of eGov in Jersey as an absolute priority.

eGov is the digitisation  of government services, from health to taxes, with departments sharing data to maximise efficiency and provide citizens with a fully joined up relationship with government services. The end goal is a data bus, where citizens can log in and access all government departments in one place, without needing to duplicate data entry.

Digital Jersey has been working with the States of Jersey’s Information Services (IS) department to review the way that government sources technology and related services. 

Today the States of Jersey spend £23 million each year on IS, with the goal of delivering effective and efficient public services that meet the needs of taxpayers and businesses.  This budget is likely to grow to meet the demands of the government reform programme, especially the move to an eGovernment model. Other major programmes, not least the development of the new hospital, will also increase IS spend.

In the context of these factors, key recommendations and observations by Digital Jersey include:

The IS budget is significant enough to be used as a strategic lever to drive development of the local digital sector including revenue, skills and jobs.
Closer collaboration between government and industry will result in improved planning, project definition and deliver improved outcomes. Overall the island will benefit from lower project costs and better service. 
The procurement process needs to be updated for improved efficiency and productivity.
A centralised IS management model will significantly improve efficiency and development success, notably for the rollout of egovernment. 
Industry needs to improve its ability and willingness to collaborate and build partnerships, especially with smaller companies who struggle to meet the States of Jersey’s selection criteria. 

Paul Masterton, Executive Chair of Digital Jersey commented:

“Digital Jersey welcomes the request from SoJ to engage with Industry and the improving relationship between the two. Promoting and maintaining a collaborative relationship will be key to delivering important services to the island, as well as making the most out of the opportunities that eGovernment offers the digital economy.  

It is currently estimated that 25% of the total IS spends flows off-island, which is a significant amount of potential revenue for local industry.  Working more closely with government to meet its IS needs represents a real opportunity for us to grow our skills base, our industry and ultimately the economy. By helping SoJ to deliver greater success in scoping, procuring and implementing IS programmes we can all benefit.”

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