Remote Jobs

Long-term - 100% remote

The Role:

We are looking for a Senior cross-platform Mobile Developer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products.

What we are looking for:

• Minimum of 5 years of experience in mobile application development.

• Proven experience in developing cross-platform mobile applications using Flutter and React Native frameworks.

• Strong proficiency in Dart and JavaScript programming languages.

• Experience with native mobile development (iOS/Android) is a plus.

• Solid understanding of mobile UI/UX design principles and best practices.

Responsibilities:

• Lead the development of cross-platform mobile applications using Flutter and React Native frameworks.

• Collaborate with designers and product managers to translate design mockups and user stories into responsive, high-performance mobile applications.

• Write clean, maintainable, and efficient code while adhering to best practices and coding standards.

• Conduct code reviews and provide constructive feedback to junior developers to ensure code quality and consistency.

• Optimise mobile applications for maximum performance across a variety of devices and platforms.

• Troubleshoot and debug issues to ensure smooth operation of mobile applications.

What Proxify offers

• Career-accelerating positions at cutting-edge companies
  Discover exclusive long-term remote engagements at the world's most interesting product companies.
  
  
• Hand-picked opportunities, just for you
  Skip the typical recruitment roadblocks and biases with personally matched engagements.
  
  
• Fast-track your independent developer career
  Start small and gain more freedom to take on new engagements as you build your independent developer career.
  
  
• A recruitment process that values your time
  Only one hiring process with the possibility of several positions, without any additional tests.

A·Team is a VC-backed, stealth, application-only home on the internet for senior independent software builders to team up with hand-picked, high-growth companies on their next big thing. 

After talking with hundreds of independent engineers, designers, and product folks, we heard over and over that finding vetted, high-quality, consistent clients is hard, and projects are often too small to be rewarding. A·Team matches small teams of the most talented builders in the world with companies backed by a16z, YC, Softbank, General Catalyst, etc. on a contract basis for many of their most important initiatives. We quietly launched in May 2020, and have helped A·Teamers earn $85+ million since.

As part of A·Team, you can expect:

• High-paying, meaningful missions with the most audacious companies sent your way; generally $90-$150+/hr, with vetted, fascinating clients doing work that matters. We're picky about who we partner with; new clients only come in via trusted referral. We've worked with Lyft, McGraw Hill, ClearCo, Pepsi, Walmart, the former CEO of Waze, the leading vaccine production software, several new unicorns we can't say here, and dozens of startups backed by a16z/YC/Softbank/Insight/Tiger/etc.
• Work alongside friends old & new: our niche is small/diverse product teams, since clients with larger budgets and higher-impact work tell us they want teams, not individuals. Of course, we keep friends together whenever we can.
• Full autonomy: say "no" to things that don't excite you. The most talented builders often juggle a few things at once, so there's never pressure to join an A·Team mission if you don't have the bandwidth. If we're no longer a fit, it's easy to leave or pause too. 
• Small, curated, off-the-record gatherings: for conversations hard to have elsewhere. Long-term, we're creating micro-communities for the world's top builders to become friends around the things they care about.
• Keep 100% of what you earn: if you charge $120/hr, you get $120/hr. A·Team makes money by charging a small, flat, transparent platform fee on top of your rate.

How to apply:

Go here: https://build.a.team/remotivereferral + mention Remotive. We respect your time so the application is short. We're also much more interested in seeing what you've made, and excited to chat more if there’s a fit.

What you’ll do:

• Once part of A.Team, you’ll regularly be invited to impactful missions that match your interests. Find the right pick from early-stage incubations with world-class founders, to fast-growing super-funded companies, to old school non-tech incumbents looking to build as a tech giant would

• Missions usually involve building an ambitious piece of software from 0 to 1 as part of a small 3-4 person team. 

• You’ll be paid to scope it out, give the client options, guide strategy, and execute on the selected solution. Sometimes the client has a clear vision, sometimes not; which is why A.Team builders tend to be senior folks who can work together to find the right direction. 

Who A·Team is for:

• Senior software developers who left large companies and high-growth startups to pursue their craft with autonomy.

• Those who prefer consistent contract work over a full-time role, who want to create a variety of new products alongside other top-tier builders.

• The majority of A.Teamers spend most of their time doing independent work, but a sizeable percentage are either employed full-time (but testing out client work), bootstrapping a side project, or looking for their next big thing

Who A·Team is not for:

• People looking for small gigs

• Folks looking to build simple wordpress/wix/squarespace-style websites

• Those still early in their careers (<4 years) and recent university/bootcamp grads (at least not yet)

Our long-term vision:

A·Team is a new type of company for a new kind of independent software builder. We call them "unhirables": people who traditional companies couldn’t hire full-time even if they wanted to, but who want to do their most meaningful work with their favorite people in small, autonomous, distributed expert teams. 

To help us secure amazing missions, we raised $60 million+  from Insight Partenrs, Tiger Global, NFX, RocNation, along with the former CEO of Upwork, the founders of Fiverr and Lemonade, Apple's Global Head of Recruiting, YC Partner Aaron Harris, Wharton's Adam Grant, and Duke's Dan Ariely.

About the Company:

Realiste is emerging global prop-tech company with headquarters in Dubai. Here at Realiste we have a mission of creating a digital online platform that will allow people from around the world to find and invest in real estate market. We want our clients to have convenient and transparent tools to navigate broad market of available properties in 100s of cities, find best hidden gems in places they might have limited knowledge of and be confident it is a good deal that fit their investment strategy.

We are creating first AI in real estate market, our company is currently valued at more than US$100 millions already and we are preparing for an investment round. Global real estate market is valued at tens of trillions dollars and we are about to disrupt it and lead the competition, you can be part of this future! You will be working alongside A-team of likeminded energetic people from different countries ranging from UK to Australia.

Our head office is in Dubai - a vibrant modern city with lots of activities and night life. Our AI department is set to push boundaries by digitising and structuring as much information about real estate as possible, collecting millions of data points from hundreds of sources and knit the very fabric of the knowledge network about real estate market that our existing and future AI models will learn from. AI is our key competitive advantage and we are serous about building it to be best in class

As Principal AI & ML engineer you will:

• develop and deploy modern AI algorithms - deep neural networks, reinforcement learning, graph neural networks
• develop and deploy machine learning models - collaborative filtering, SVM, GBM and other
• research latest academic developments in AI and propose improvements for Realiste platform
• mentor and upskill less experienced ML engineers We want best in class AI and we know what it takes to build best in class AI. We believe you love the art of AI, and we want to give you opportunity to fully embrace your inner genius and create solutions that other people see as magic.

Skills & experience:

must have:

• have practical experience building and deploying ML and AI models to solve real life problems outside of Kaggle competitions
• expert in one of the software stacks for deep learning
• expertise and experience in deep learning, can explain how each part of it works
• good understanding of statistical concepts
• proficient in English - both verbal and written even better if you also:
• led team of ML engineers
• have experience in reinforcement learning
• have experience building graph neural networks
• have postgraduate degree in AI / ML
• have publications, public brand and public presence

What we offer:

• We are ready to give lucrative offer to an exceptional candidate
• Paying above market, package is negotiable based on candidate experience
• Company shares, you invest in future of the company and your own future
• Fast career growth opportunities
• Paid accomodation and medical insurance in Dubai
• Meals in the office, corporate events every week and great team to celebrate with

To begin the process:

1. Apply for this position.

2. Once you are referred to the onboarding page, complete the form by providing the required information and complete the onboarding tasks. Ensure that you fill in all the necessary fields accurately.

Realiste is emerging global prop-tech company with headquarters in Dubai. Here at Realiste we have a mission of creating a digital online platform that will allow people from around the world to find and invest in real estate market. We want our clients to have convenient and transparent tools to navigate broad market of available properties in 100s of cities, find best hidden gems in places they might have limited knowledge of and be confident it is a good deal that fit their investment strategy.

We are creating first AI in real estate market, our company is currently valued at more than US$100 millions already and we are preparing for an investment round. Global real estate market is valued at tens of trillions dollars and we are about to disrupt it and lead the competition, you can be part of this future! You will be working alongside A-team of likeminded energetic people from different countries ranging from UK to Australia.

Our head office is in Dubai - a vibrant modern city with lots of activities and night life. Our AI department is set to push boundaries by digitising and structuring as much information about real estate as possible, collecting millions of data points from hundreds of sources and knit the very fabric of the knowledge network about real estate market that our existing and future AI models will learn from. AI is our key competitive advantage and we are serous about building it to be best in class

As Head of Data Engineering your role is to lead our data platform, lead team of data engineers, hire, manage, grow and nurture your team. Starting with few and growing to tens of team-members to match company scale.

Together with team you will:

• Be responsible for building and supporting geo-spatial and real estate analytics assets
• Build and maintain scalable data analytics pipelines and ETL
• Work with structured and semi-structured data from tens to hundreds of data sources transforming them into knowledge assets
• Become knowledge expert in real estate data and be point of trust for other teams
• Build internal reporting for internal team
• Research and identify new sources of data that can bring value to understanding real estate market better

Note: this role is more about data, analytics and reporting, not about machine learning and building AI

Skills & experience must have:

• Experience leading team of data engineers
• You have been responsible for reporting function or ETL using on premise databases or cloud platforms
• Expert in SQL, data transformation, data pipelines - you have worked with large complex datasets bringing them together
• Proficient in English - both verbal and written even better if you also have:
• Experience working with big data analytics tools like Apache Spark, Databricks, BigQuery etc.
• Experience in data workflow tools like Knime, Alteryx, RapidMiner, IBM Modeller etc.
• Experience with data analytics packages like pandas
• Experience or good understanding of geo-spatial analytics
• Knowledge in statistics to make judgement on what is noise and what is usable piece of information

What we offer:

• Paying above market, package is negotiable based on candidate experience
• Сompany shares, you invest in future of the company and your own future
• Fast career growth opportunities
• Paid accomodation and medical insurance in Dubai
• Meals in the office, corporate events every week and great team to celebrate with

To begin the process:

1. Apply for this position.

2. Once you are referred to the onboarding page, complete the form by providing the required information and complete the onboarding tasks. Ensure that you fill in all the necessary fields accurately.

WHY YOU SHOULD APPLY:

Coalition Technologies is devoted to delivering clients the highest quality work while providing our team a fun, thriving, and innovative environment. Along with the opportunity for tremendous career growth and rapid advancement, CT offers:

• The most competitive profit-sharing bonus plan in the industry, paying up to 50% of company profits to full-time employees each month!
• A highly competitive Paid Time Off plan, promoting quality work-life balance.
• Subsidized gym memberships to help team members feel their best.
• Medical, dental, vision, and life insurance packages for all US-based team members.
• International Health Insurance Reimbursement Program for all international team members, a benefit unique to Coalition.
• Device upgrade and learning reimbursement programs.
• Motivating career development plans with clearly defined goals and rewards.
• Additional job-specific incentives and bonuses.

Plus, 100% of our team works remotely with the support of time tracking software. Our company culture specializes in supporting remote team members, and we’ve been doing so for more than a decade. CT welcomes your application, wherever in the world it's coming from!

YOU SHOULD HAVE:

• An expertise in HTML5, CSS3 and jQuery
• A thorough understanding of cross-browser compatibility issues
• Experience with media queries
• A knowledge of CSS platforms such as Twitter’s Bootstrap
• An ability to multi-task on multiple projects and tasks at the same time
• Great attention to detail and be highly organized
• A positive and upbeat attitude with the ability to learn quickly
• Proficiency in PHP/MYSQL and AJAX (preferred)
• Experience with WordPress, BigCommerce, Magento, and Shopify (preferred)
• Excellent written and spoken English
• The availability to work 40 hours per week from 9:00 am to 6:00 pm PST
• The ability to adapt to a diverse and multicultural environment
• Passion to build a startup
• Reliable transportation if working in-house
• A reliable workstation with a fast computer, microphone and speakers, reliable internet and power if working remotely

YOUR DUTIES AND TASKS:

• Transforming complex layout PSDs into pixel-perfect presentation-layer HTML5/CSS3 templates
• Creating responsive website designs
• Building websites with WordPress, extending and developing plugins and themes
• Working with Photoshop, Illustrator, and Fireworks to create images optimized for the web
• Working with version control systems such as GIT / SVN
• Working under tight deadlines
• Handling multiple projects at the same time
• Producing high quality of work with a strong focus on detail

We are looking for talented and diligent candidates who excel in our skills tests, and will consider these candidates even if past experience or educational background criteria aren't met.

*California, New York, Washington, and Colorado: starting base pay for this position ranges between $15 - $35 per hour.

Compensation may vary based on factors such as experience, qualifications, skills test performance, geographic location, and seniority of the position offered. Outside of California, New York, Washington, and Colorado compensation may fall outside the above ranges.

We're building tools used by hundreds of thousands of app makers, marketers, and analysts every day, and we're looking for an experienced Javascript developer to expand the platform so our members can make more informed decisions using data.

• Use React and TypeScript to build delightful interfaces that make it simple to get insights from complex data
• Work with and contribute to our modern stack, built with Node.js, TypeScript, and Babel
• Build modular, reusable components that work across web, server, and native, with a focus on accessibility
• React to customer issues, suggestions, and fix bugs
• Write unit and integration tests for your code with Mocha and Chai
• Work with a focused and talented team of engineers and designers
• Optimize pages and reports that must scale to high traffic

• Five (5) or more years of experience building web apps with Javascript and React
• A bachelor's degree in Computer Science or an equivalent degree
• A critical thinker who can work independently and ship projects
• Great interpersonal skills and intercultural communication abilities
• Working knowledge of modern web frameworks
• A methodical approach to debugging complex issues
• A healthy curiosity and desire to learn
• An appreciation for the world of mobile apps and games

One of the reasons we started Appfigures was to create a place where we would love to work. That's why we sweat the small details to bring every team member the best, most thought-out, benefits around:

• Excellent medical, dental, and vision insurance
• 401K
• Plenty of paid time-off
• Excellent gear
• Pre-tax benefits, subsidized gym memberships, and more
• A dynamic work environment with a flexible work schedule
• Company sponsored outings

• We take pride in our friendly and stress-free work atmosphere
• We are self-funded and profitable, which lets us build the products we wish existed
• Every member of our team has a voice in shaping the future of the company as a whole

The Role:

We are looking for a Senior Symfony developer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products and growth features.

What we are looking for:

•  

  • 5+ years experience working with PHP

  • 3+ years experience working with Symfony 4 or newer

  • Strong, demonstrated experience writing PHP unit tests

  • Strong experience with DDD

  • Regular experience working with Docker

  • Familiarity with queue systems such as RabbitMQ and Amazon SQS

  • Familiarity with MySQL, Redis, and MongoDB

  • Understanding of event-driven architecture, microservices patterns and JSON

  • Working knowledge of Javascript development

  • Strong written and verbal communication skills

  • Ability to think and work independently

Responsibilities:

•  

  • Work as part of a team to deliver digital solutions across web and mobile platforms

  • Translate high-level requirements into executable software designs

  • Implement software solutions using Symfony 

  • Ensure all code is thoroughly tested and meets development criteria

  • Identify and address technical debt in the codebase

 What Proxify offers

• Career-accelerating positions at cutting-edge companies
  Discover exclusive long-term remote engagements at the world's most interesting product companies.
  
  
• Hand-picked opportunities, just for you
  Skip the typical recruitment roadblocks and biases with personally matched engagements.
  
  
• Fast-track your independent developer career
  Start small and gain more freedom to take on new engagements as you build your independent developer career.
  
  
• A recruitment process that values your time
  Only one hiring process with the possibility of several positions, without any additional tests.

Long-term position - 100% remote

The Role:

We are looking for a Senior Wordpress developer with commercial experience for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products and growth features.

• 5+ years of experience with WordPress development 

• Experience of mentoring engineers

• Advanced knowledge and development experience in PHP, CSS/HTML, JavaScript, jQuery (and/or similar JS libraries), MySQL (or other database management systems)

• Experience with ASP and web servers (ISS/Apache) is a plus

• Extensive experience in custom web application development

• Advanced troubleshooting and debugging skills

• Ability to clearly and effectively communicate technical solutions to non-technical people

• Strong communication skills and attention to detail

• Research, design, and implement technical specifications for projects based on user requirements as indicated in the scope of work, wireframes, and sitemap documents

• Ensure projects are built to meet performance, security, and functional requirements

• Oversee the development and maintenance of websites, intranets, applications, and other custom programming assignments as applicable

• Develop new programs, analyze current programs and processes, and make recommendations

• Provide analysis of current programs which includes performance, diagnosis, troubleshooting of problem programs, and designing solutions to problematic programming

• Perform backend/database programming for key projects

• Assist with testing, debugging, documentation, and overall quality assurance of projects

 What Proxify offers

• Career-accelerating positions at cutting-edge companies
  Discover exclusive long-term remote engagements at the world's most interesting product companies.
  
  
• Hand-picked opportunities, just for you
  Skip the typical recruitment roadblocks and biases with personally matched engagements.
  
  
• Fast-track your independent developer career
  Start small and gain more freedom to take on new engagements as you build your independent developer career.
  
  
• A recruitment process that values your time
  Only one hiring process with the possibility of several positions, without any additional tests.

Codifi | React Native Engineer | Remote

Company Profile  

Codifi is building the ultimate digital solution for fieldwork that primes users in unique industries (cultural resource/heritage management, tribal, archaeology, paleontology, and more) to approach field data-gathering with respect and reverence, increasing the quality of data capture and preservation with user-friendly, intelligent, and intuitive digital tools, and liberating humans from the drudgery of forms.

This role requires a creative and capable designer and strategic thinker who thrives in a collaborative, fast-paced, agile working environment with a balanced mix of excellence and urgency.

Hire Type: Full-time (salaried)   

Schedule: 40 hours, Monday–Friday (flexible schedule) 

Location: Remote: work from home

Job Description

As a React Native Engineer, you will play a critical role in designing and building solutions that cater to the needs of our field users who typically work in challenging, disconnected environments. 

Your primary responsibility will be to design and build mobile applications for iOS and Android tablets. You should possess a proven track record of creating innovative mobile solutions using React Native, NodeJS, and Typescript (MongoDB/Atlas/Realm, React, C#, and .Net Core 7 are a plus).

As the central designer and developer, you will collaborate with the team to create high-quality solutions that meet user requirements and contribute to continuously improving development processes. Your expertise in React Native development and experience in building and maintaining complex mobile applications will be invaluable in this role. 

In this role, you will work closely with cross-functional teams to bridge the gap between user requirements and technical implementation. You will also have the opportunity to participate in the development of new features, as well as the improvement of existing ones, with a focus on delivering the best possible user experience.

Responsibilities

• Work closely with key business stakeholders and product owners/managers to understand the business and deliver innovative solutions to complex problems

• Collaborate with internal and external partners to define technical user stories, build and test solutions

• Work with Frontend and Backend applications and cross-functional teams to design integrated solutions, test, and deploy

• Design and build Mobile applications with enhanced UX

• Build and maintain Real-time sync between devices and the cloud (MongoDB Atlas Realm)

• Design, deploy, and manage cloud (Apple and Google stores) services.

• Implement unit and automated integration tests

• Think critically and provide end-to-end solutions that can impact multiple systems

• Represent the Digital team in various other areas of IT to provide integrated solutions

• Work on products built in Agile and DevOps delivery models

• Establish and adhere to coding standards and follow GitLab/VSTS branching and release strategies best practices

• Create solution architectures and application designs that are flexible and scalable

• Contribute to engineering communities of practice and document work

Support Received

Expected to perform with independence and initiative, with direct support from the Head of Engineering. Expected to collaborate with other company leaders and members of the Product and Technical Teams, including Analysts, Developers, and Quality Assurance.

Required Qualifications

• BS or MS degree in Computer Information Science or related technical field
• 5+ years with mobile IOS/Android development
• 5+ years of software engineering experience in MongoDB Atlas Realm
• Expert in unit and automated integration testing Mobile applications
• Expert with Production hand-off and support
• Experience working in a fast-paced, start-up-focused environment
• Experience with Agile development methodologies

Preferred Skills

• Excellent analytical problem-solving and troubleshooting skills.
• Excellent team player with proven ability to influence diverse stakeholder groups
• Willing to learn and work in a highly adaptable, continuously changing environment.
• Able to give and receive open, honest feedback and to foster a highly collaborative environment
• Outstanding communication, interpersonal, and relationship-building skills for team development

Additional Information  

Chronicle Heritage and Codifi offers great benefits package and huge growth potential. Pay will be commensurate with experience and bonuses may be offered for exceptional performance. Our benefits package includes health, dental, and vision insurance, a 401(k) plan with employer matching, paid time off (PTO), telecommuting and mentorship programs for career growth.   

Chronicle Heritage and Codifi participates in E-Verify to ensure all staff are authorized to work in the United States. Chronicle Heritage is also an Equal Employment Opportunity Employer that provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.   

We encourage underrepresented groups, women, and members of the LGBTQIA+ community to apply. 

Long-term - 100% remote

The Role:

We are looking for a Senior Flutter Developer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products and growth features. 

• 3 years of concentrated experience in Flutter 

• 5+ years of experience in software development with a robust background in any framework/language/OS such as React Native, iOS (Swift), Android (Kotlin)

• Proven track record of deploying applications on Google Play/App Store using Flutter.

• Profound knowledge of front-end languages like HTML, CSS3, and JavaScript.

• Comprehensive understanding of Object-Oriented programming languages like Java and C++.

• Experience with version control tools (Git, Subversion, etc.) and IDEs (Android Studio, VS Code, etc.).

• A commitment to following best practices and conventions in software development.

• Ability to work independently with minimal supervision.

• Intermediate-advanced English level, with excellent communication skills for both technical and non-technical clients.

• Time zone: CET (+/- 3 hours).

• You will be building and shipping robust apps to Android/ iOS devices (using a single codebase).

• ​​You will be running and designing product application features across various cross platform devices.

• You will be writing readable and clear code that will be extensively documented for future use and upgrades.

• You will be sharing feedback and brainstorming ideas with teams to improve the development process.

• You will put effort in staying up-to-date with the latest technologies.

What Proxify offers

• Career-accelerating positions at cutting-edge companies
  Discover exclusive long-term remote engagements at the world's most interesting product companies.
  
  
• Hand-picked opportunities, just for you
  Skip the typical recruitment roadblocks and biases with personally matched engagements.
  
  
• Fast-track your independent developer career
  Start small and gain more freedom to take on new engagements as you build your independent developer career.
  
  
• A recruitment process that values your time
  Only one hiring process with the possibility of several positions, without any additional tests.

If you're seeking an exciting career opportunity or an authentic chance to learn new technologies and feel that you are up to the challenge please get in touch: 

YOU have a place in this team and project!

Project Overview

By combining blockchain technologies such as Ethereum and the Inter Planetary File System (IPFS), AKASHA has the potential to change the way ideas, thoughts and experiences are shared and stored on the Internet.

As part of our remote team distributed across the globe, you will work with some of the brightest minds in the blockchain tech space on unique and challenging ideas. You will also be in direct contact with the development and user community at large, actively participating in open discussions and brainstorming sessions.

Requirements

• 3+ years JavaScript development experience
• Ability to work as a teammate in a fast-paced team
• Experience with software testing and continuous integration
• Eye for detail
• Good English skills written and spoken

Knowledge of

• Software design patterns
• React
• Typescript
• React hooks
• React Query
• Jest/Cypress
• GraphQL
• Micro-Frontend architecture
• Webpack
• IndexedDB

Nice to have

• 5+ years JavaScript experience
• Knowledge of blockchain technologies (Ethereum, IPFS, Filecoin, etc)
• Experience in open source projects
• A university degree in information technology

What We Offer

• The opportunity to make a positive impact in the world
• A meaningful job in a young, dynamic and friendly team
• A work environment inspiring excellence and creativity
• Competitive compensation based on experience and performance
• The chance to play with ideas that could reshape entire industries
• Continuous learning opportunities and unique challenges to take on
• Traveling opportunities to various blockchain events and conferences
• Flexible schedule

The Company

Together with a group of independent thinkers hacking under the Swiss AKASHA Foundation umbrella, we are bravely experimenting with new technologies in the search for solutions that can transform the Web into an ecosystem in service of humanity.

On this note, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What's meaningful to us is being a friendly, passionate person resonating with our purpose and genuinely interested in doing a phenomenal job towards a better world through technology, while also having fun along the way :)

Everyone's Welcome

Don't tick every box for this role but still think you'd be a great fit for our team? We'd love to hear from you! Just shoot us your application and let us know how you can make a difference at AKASHA. We're all about fresh ideas and new perspectives, so tell us about yours. Can't wait to see what you bring to the table!

Are you a talented senior developer looking for a remote job that lets you show your skills and get better compensation and career growth? Look no further than 

Lemon.io - the marketplace that connects you with hand-picked startups in the US and Europe.

What do we offer:

• We respect your time: here is no micromanagement or screen trackers.
• You can earn with us $4k - $8k monthly - the rate depends on your skills and experience. We've already paid out over $10M to our engineers.
• You will enjoy your work - it’s possible to communicate async and choose a schedule that works best for you.
• You will communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
• We will support you from the time when the application will be started during all our cooperation.
• No more hunting for clients or negotiating rates - let us handle the business side of things so you can focus on what you do best.
• We'll manually find you the best project according to your skills and preferences.
• You will work at the fast-paced startup environment that will keep you motivated and engaged.
• We will connect you with the best developers in the world through our community.

We also collaborate with other companies through staff augmentation. More details are here.

Who we are looking for:

• Senior Software Developer
• Senior+ Software Developer

Requirements:

• 4+ years of commercial work experience in software development
• Expert-level knowledge of React & React Native
• Hands-on experience with Node, Next, Typescript, AWS is a huge plus
• Hands-on experience with REST APIs and ES6
• Experience in React Native application deployment to App Store and Google
• Good command of English, both written and spoken, as you’ll be communicating with clients directly
• Strong organizational skills — ability to work full-time remotely with no supervision
• Responsibility — we want to trust you
• Soft skills — we don’t ask you find a topic for a small talk, but being just polite is OK

ALSO, we have a large number of different projects for Senior Full-Stack Developers, so if you have 4+ years of commercial experience in software development you are fluent with Python&React, React&Golang, React&PHP, Andriod&iOS, Data Engineering, AI&ML - we would be happy to communicate and provide you a project which matches with your experience. Just apply, and we will share with you more details.

Ready to take your career to the next level? Apply now and join the Lemon.io community!

If your experience matches with our requirements be ready for the next steps:

• VideoAsk (about 10 minutes)
• Completing your me.lemon profile
• 30 minutes Screening call with our Recruiters
• Technical Interview with our Developers
• Feedback
• Magic Box (we are looking for best project for you)

P.S. We work with developers from 59 countries in different regions: Europe, LATAM, Asia (Philippines, Indonesia), Oceania (Australia, New Zealand, Papua New Guinea), Canada and the UK. However, we have some exceptions.

At the moment, we don’t have a legal basis to accept applicants from certain European countries: Belarus, Iceland, Liechtenstein, Kosovo, Russia and Serbia. Additionally, there are a few countries in Latin America from which we cannot accept applicants: Cuba and Nicaragua, as well as most Asian countries. Furthermore, we are unable to accept applicants from Africa.

Please note that due to the overwhelming number of applications, only suitable candidates will be contacted for an interview.

We strongly ask you to send your CVs in ENGLISH. Application in English will be considered first. Good luck to everyone!

Nooks is a platform transforming sales reps from manual laborers to scientists. With today's technology, sales reps shouldn't need to manually write hundreds of emails, research hundreds of websites/linkedins, and make hundreds of calls. They should instead focus on the parts of their job that actually require people - talking to customers, being creative, and problem-solving. With a combination of AI tools, automation and real-time collaboration, Nooks can do the rest.

• The team: Nooks is ~30 people. Engineering & product are mostly in SF and go to our office 2-3x/week. The go-to-market team is distributed across the U.S.
  • The founders (Dan, Rohan, and Nikhil) met studying AI at Stanford, have published in top AI journals, Forbes 30u30, worked at Scale AI, Tesla Autopilot, etc.
  • The engineering team has won international math & physics olympiads, has experience at Google, Facebook, Slack, Quora, Scale AI, Bolt, Snap, Flexport, and other fast-growing startups.
  • The sales team have been top-performers at companies like Gong, Amplitude, LeadIQ, and Orum.
• Fast growth: We've grown $0 → >$3M ARR in 20 months. We grew 4x in 2023 and expect to 3x by EOY 2024.
  

Sales pipeline is critical for growing companies. Many, especially B2B companies, have teams of sales/business development representatives (SDR/BDRs) or full-cycle account executives whose responsibility is to identify, contact, and qualify new potential customers. There are ~750,000 SDR/BDR's in the US alone (e.g. Airtable, Brex, Databricks and many other tech companies have sizable SDR/BDR teams)

In their day-to-day, SDR/BDRs spend time on 3 main activities:

1. Prospecting & research - identify a list of potential customers using signals like industry, size, fundraising, headcount growth, new hires, job descriptions, etc.
2. Email & LinkedIn messaging - write messages to those contacts to convey the problem and pitch your product. The goal is for them to book a demo
3. Calling - Live phone conversations often have higher conversion than emails because they're more personal, but there's a lot more manual work involved

Our customers use Nooks for most of their day (avg ~3hrs/business day). Nooks currently owns end-to-end workflows around sales calls:

• AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call
• Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: “which reps struggle to book the meeting with prospects who showed interest” or “what are the most common objections across each of our key personas”
• Salesfloor - sales reps & managers can work together throughout the day, listen to each others' calls, give real-time advice, coaching, shadowing, onboarding, training.

We're looking for a Customer Success Manager to focus on our SMB customers. 

• Manage a tech touch/scaled customer success solution.
• Develop and maintain strong relationships with customers, understanding their business goals and helping them achieve these goals through Nooks' solutions.
• Onboard new clients, ensuring a seamless integration of Nooks' solutions into their sales processes.
• Conduct regular check-ins with clients to assess satisfaction, address any issues, and identify opportunities for growth and optimization.
• Collaborate with the sales team to identify expansion opportunities within the existing customer base.
• Provide feedback to the product development team based on customer input and evolving needs.
• Develop and implement strategies for customer retention and success, including training materials and usage best practices.
• Monitor customer health metrics and develop action plans to address areas of concern.
• Serve as the voice of the customer within Nooks, influencing product development and business strategies.

• 1+ year of experience in customer success, account management, or a similar role in a B2B SaaS environment.
• Strong interpersonal and communication skills, with the ability to engage effectively with various stakeholders.
• Proven track record of driving customer satisfaction, retention, and expansions.
• Ability to understand and articulate technical concepts and derive solutions.
• Excellent problem-solving skills, with a proactive approach to addressing customer issues.
• Familiarity with CRM tools and SEPs.
Bonus if you have
• Prior content marketing experience.
• Experience as an SDR/BDR and familiar with cold calling
• Familiar with Outreach, Salesloft, Salesforce, and HubSpot.
• Worked with a Customer Success Platform such as Vitally, Planhat, or ChurnZero
• Passion for technology and innovation, with a keen interest in AI and sales productivity tools.

We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target base salary range for this role is $80,000 - $95,000 (+ $25k OTE). On top of this, we also offer equity, generous perks and comprehensive benefits.

As a Customer Success Specialist at Authenticate.com, you'll play a pivotal role in building trust, nurturing relationships, and securing recurring revenue – the fuel that propels our mission forward.

Identity theft wreaks havoc on businesses and individuals alike. At Authenticate.com, we're leading the charge with revolutionary software that prevents it. You'll be part of a passionate team committed to giving organizations the confidence to thrive in the digital age.

Hyper-serve our Chief Executive Officer and customers, ensuring flawless communication and exceeding expectations at every touchpoint. You will:

• Be the Champion of Customer Needs: Actively listen and understand client concerns, document their feedback with meticulous attention, and ensure it reaches the right people within the organization.
• Bridge the Gap Between Sales and Success: Partner with the CEO to translate customer needs into tailored solutions, fostering smooth transitions from prospect to satisfied user.
• Become a Trusted Advisor: Build strong, long-term relationships with customers, proactively anticipating their needs and providing expert guidance on maximizing the value of Authenticate.com.
• Be the Voice of the Customer: Advocate for customer interests within the organization, ensuring their feedback shapes product development and strategic decisions.
• Drive Recurring Revenue Growth: Monitor renewal cycles, proactively address concerns, and work closely with the sales team to secure customer loyalty and upsell opportunities.

You must be passionate about customer success and possess a genuine desire to build meaningful relationships.

You must excel at clear, concise, and empathetic communication, both written and verbal.

You anticipate challenges, think creatively, and find solutions that delight customers.

You leverage data to track customer success metrics and identify areas for improvement.

You thrive in a fast-paced environment, actively collaborate across teams, and are motivated by exceeding expectations and securing recurring revenue.

You will witness firsthand the positive impact Authenticate.com has on businesses and society. We want you to have an ownership mindset, aiming to shape the future of customer success through your initiatives and ideas. You’ll have uncapped earning potential with compensation that scales directly with the recurring revenue you help generate. You can be a part of a passionate and supportive group of innovators at the forefront of cybersecurity.

Requirements

Bachelor's Degree, 3 Years of Sales Experience, Strong Ability to Self-Learn, Communicate and Over-deliver

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work From Home
• Stock Option Plan

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Essential Duties & Responsibilities:

• Provide assistance to customers, partners and other team members on the usage of our products through various channels: email, phone, chat and support portal
• Be a client advocate!
• Leverage existing product documentation and self-service repository to answer client inquiries
• Recreate reported issues, identify defects and work with clients to fully understand reported problems and provide work arounds
• Assist in isolating source of issues which may include working with integrations to other applications, clients local environment/infrastructure or our hosted environments
• Participate in status calls with clients and other team members
• Experience with application servers such as IIS, Tomcat or WebLogic
• Troubleshoot issues through reproducing the problem and determine resolution and perform root cause analysis
• Contribute to growing knowledge base with internal and client facing content 
• Document all communication via ticketing systems
• Participate in acceptance testing and review of newly released software
• Assist clients and internal teams with software upgrades
• Rotational on-call and weekend coverage may be required
• Other reasonable duties related to product and client issues as required

Requirements & Skills:

• Familiarity with .NET or Java/J2EE applications
• Experience with application servers such as IIS, Tomcat or WebLogic
• Familiarity with database technologies including Oracle or SQL Server 
• Proficiency with MS SQL
• Experience with Windows or Unix OS
• Ability to install, configure and technically understand enterprise software applications
• Experience with reporting/business intelligence solutions a plus (SAP Business Objects, SiSense)
• Experience with HTML and CSS is preferred

Personal Skills & Experience:                         

• 2 years of experience working in support, development, QA or implementation services
• Bachelors degree with a focus in computer science, information sciences or business or relevant experience
• Proficient/fluent English-language written and verbal communications skills
• Ability to work both independently or in a group and prioritize ones own work
• Ability to explain technical issues to non-technical staff and clients
• Interest in documenting to reduce time spent 
• Experience using case management systems (Salesforce.com, Jira, ZenDesk)

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Location: Portugal (Remote - Work From Home)

Are you an Italian maestro ready to make waves in the world of customer service? We're on the lookout for enthusiastic individuals to join a top-tier company.

Key Responsibilities:

* Proficient in providing support to users across diverse channels including phone, email, chat, and social media for Pre-Sales, General Inquiries, and technical issues as assigned.

* Skilled at tailoring the brand's voice and tone to suit both private communication channels (phone, email, chat, messaging) and public platforms (social media, forums, e-commerce reviews).

* Demonstrated ability to manage customer escalations effectively by responding appropriately and escalating issues and customers to higher tiers of support as per established guidelines. Additionally, proficient in documenting relevant case information and handling inbound customer requests with accuracy.

Qualifications and Requirements:

• Native Italian with excellent English communication skills.

• Previous customer service experience is a plus.

• High school diploma or higher

• Residence in Continental Portugal

How to Apply:

If you're passionate about customer service and ready to take your career to the next level, we'd love to hear from you! Take the first step by sending your CV to my email: [email protected]

Contact: [email protected]

For more opportunities, please check here: https://t.me/jobforyoucs

Salary: 35K - 45K EUR

Remote 100%

30H / Week

Qatium is an easy-to-use water management platform for utilities of all sizes. We have roots in Valencia and a presence around the world.

Our SaaS solution gives operations & planning teams full visibility to run their water networks effortlessly in an open, digital environment. The objective: make the best use of a scarce and vital resource, water.

Our product is a SaaS solution created to analyze water distribution networks and help operators optimize their network performance. The objective: make the best use of a scarce and vital resource, water.

Up to 50% of clean water may get lost before it reaches the tap. Qatium’s mission is to create tools that can help in making the management of water infrastructure more efficient.

We are 100% remote and work 30h per week. Sounds good? Keep reading 👇

We have no choice but to innovate

Qatium is competing face to face against heavy desktop applications, but as a web application.

In order to succeed, we have to use the resources provided by the browser to their full potential. Also, most of the app’s logic runs in the browser: there is no backend.

We’re building a completely new product, building the tools and frameworks that make Qatium possible. 

We apply high quality engineering

Qatium is not a simple CRUD. You will face complex problems related to hydraulic simulation, handling GIS data and real-time graphical representation among others. Qatium is able to ingest and transform data from hundreds of sensors in real time.

Qatium needs to convey a lot of information simultaneously

We are building a single software package for users with different expertise levels inside the water industry. All of this, built over an interactive map. We learn from our users to provide them with the information they find more useful at every moment in time.

We are continuously discovering our path

Being a new product, our future is yet to be built. We have the responsibility of transforming our product vision into software that is useful for our users, relying on their feedback.

We participate in the whole product cycle

We are organized as a single autonomous product team, including people with different backgrounds and expertise levels.

First Month

You will meet and work with all your teammates. You will be assigned a buddy who will help you in your onboarding, finding answers to all these questions: What does each colleague do? Where can I find useful documentation? What is the support process like?...

Third Month

You will be fully familiar with the work methodology and culture! Also, you will have a comprehensive understanding of the organization's objectives and the strategies to be followed to achieve them.

The application won’t have any secrets for you and will be able to answer internal and external queries about Qatium functionalities, and that will be part of your daily responsibilities.

Sixth Month

You will be able to create new processes and improve existing ones (in tight collaboration with the success and product teams), being responsible for their design and implementation.

You will clearly understand all product and functional requirements and how they interact with other tech stack components.

Schedule

Our product team works 30 hours per week, distributed in 6 hours per day, from Monday to Friday. Usually from 8:00h to 14:00h, aligned in the CET/CEST timezone (UTC+1/UTC+2).

Professional growth

We take care of our employees. We know that keeping updated is very important for our team and it is also essential in order to continue creating the best product possible. For this reason:

• We organize study groups to learn together about different topics, which will allow us to improve our product.

• You will have a learning budget at your disposal which can be used to purchase books, course materials, attend conferences, etc.

• We have a mentoring program available to help you grow in your career.

We have a clear ladder with levels and each level has a specific salary. For this vacancy we are looking for people with solid experience, so, will be aligned with the top levels of the ladder. There are several salary steps determined by each team member’s impact on the product and the team. Take a look at our hiring section in our handbook.

Salary levels for this vacancy for 30 hours per week, equivalent to 40 hours in parentheses, are:

• 35.000€ (equivalent to 47.000 € for 40 hours per week)

• 40.000€ (equivalent to 53.000 € for 40 hours per week)

• 45.000€ (equivalent to 60.000 € for 40 hours per week)

Qatium's level is based on impact within the organization. If you are curious, you can find our progression framework.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Our recruitment process is designed to be quick and transparent. We want our candidates to be 100% sure of joining Qatium and for this reason we believe in transparency.

After the CV screening, if your profile matches our requirements, you will have a first interview with the People Operations team (30 minutes).  Once that one is done and if continuing the process, you will have another interview to meet the team (1 hour). We like to make them in pairs to present the Qatium mission, how we work, tell you our challenges and check the candidate experience and expectations.

You can see all the details in the recruitment process section in our handbook.

Our customer success team members are passionate about serving others, client-focused, and dedicated to helping all users succeed. As a Customer Support Engineer, you will be the first line of support for our clients. In this role you will work closely with our success and dev teams to quickly and efficiently identify, solve, or properly direct our clients' questions and concerns.

• Ensure customer tickets are addressed and resolved in a timely manner

• Proactively engage with users having issues, and keep them informed of the development of solutions should those lengthen

• Resolve customer requests and support issues via inbound call, outbound follow-ups, email, and/or chat

• Triage issues detected from application usage

• Diagnostic issues and find workarounds if possible

• Engage with the development team to escalate bugs, problems, or missing information

• Identify, resolve, and or escalate risks that may impact the business to the success team

• Maintain documentation in troubleshooting or Help Center articles

• Provide product and customer experience feedback to the product team

• Assist in the development of new processes, process documentation, training, and client communications to improve the support process along the customer journeys (onboarding, training, escalation, etc)

• Participate in technical discussions with multi-functional teams

• Help establish internal SLAs

• You provide guidance and best practice advice while answering product and developer oriented questions relating to our APIs, Frameworks, and SDKs (key in the near future)

• At least 3 years of relevant work experience

• You have experience working in Start-up environments, or highly complex technical product companies.

• You must be fluent in written and spoken English and Spanish, German is a plus

• Passion for helping people

• Good communication skills, writing and speaking.

• Driven to grow and take on new responsibilities.

• True team player. Good interpersonal skills and ability to work in a team of diverse skills

• Strong attention to detail, organization skills, with an ability to stay focused on assigned tasks.

• Ability to learn and work effectively in a virtual environment

• A quick thinker and a fast learner with the ability to work in a rapidly changing environment

• Knowledge of monitoring and observability best practices and ability to suggest improvements in this topic to development teams

• Able to understand scripts and code, to run internal scripts for support tasks.

• You must be willing to work remotely

At this time, we are only able to provide official employment status to residents of Spain. All other candidates join our team as a part-time or full-time independent contractor and are responsible for paying any taxes or fees where they reside.

We encourage all qualified candidates, regardless of whether they meet every listed requirement, to apply for this position. If you are passionate about helping create tools to make the best use of water, and you believe you can make a meaningful contribution to our team, we want to hear from you. We are committed to providing equal opportunities for all applicants and welcome individuals from diverse backgrounds.

Are you an experienced Team Leader with a background in the BPO industry? Prime Sync Solutions is seeking a talented individual to join our remote team. If you have a passion for leadership, excellent communication skills, and a track record of success in leading teams to achieve performance targets, we want to hear from you!

Key Responsibilities:

Lead and manage a team of customer service representatives.

Monitor team performance and provide feedback and coaching.

Handle escalated customer inquiries and issues.

Collaborate with management to identify process improvement opportunities.

Requirements:

Minimum 3 years of experience as a Team Leader in a BPO or similar environment.

Candidates must be from the Philippines.

Strong leadership, communication, and problem-solving skills.

Ability to thrive in a fast-paced, remote work environment.

Benefits:

Competitive salary

100% Remote work set-up.

Opportunities for professional development and career growth.

How to Apply:

Send your resume and cover letter to [email protected] with "Team Leader Application" in the subject line. Don't miss out on this exciting opportunity to join our growing team!

Apply now and take the next step in your career with Prime Sync Solutions! Join us in delivering exceptional customer service solutions to our clients while enjoying the flexibility of remote work. Don't wait, send us your application today!

WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and SMS. Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners. With 130+ teammates across three global offices — New York, Barcelona, and Yerevan — Manychat helps more than one million businesses worldwide interact with billions of customers in real-time at scale. No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat helps businesses improve their ROI and grow faster.

WHO WE'RE LOOKING FOR 🌟

Manychat grows, and so does its Support team. As we scale, we need to cover more and more time zones to deliver exceptional customer experience around the globe. LATAM region has a special focus for Manychat this year, and hence we’re looking for a Spanish-speaking people leader to manage a team of Support Agents in this area.

You will join the vibrant remote-first team spread across multiple countries. We’re taking our job seriously and take pride in being not only masters of customer delight but also product experts and business advisors. On top of that, we have a real voice in developing the future of Manychat by providing the feedback we hear in the tickets.

WHAT YOU'LL DO 🚀

• Build and lead the team of Customer Support Agents in the LATAM region
• Be a part of the global Leadership team and contribute to the success of the whole Customer Support department (40+ people and growing)
• Become a power user of Manychat and acquire a thorough understanding of our product and internal systems
• Help your direct reports with the toughest cases and escalations
• Empower the Support Agents with coaching best practices to strengthen their performance and report progress to the Head of Support regularly
• Work closely with the Support Leads and other teams to define workflows, practices, and standards to ensure that Support agents can deliver fast, reliable, and accurate customer support globally, aligned on a common vision
• Run multiple projects simultaneously in an autonomous environment

WHAT YOU'LL BRING 💥

• 3+ years of experience in people management leading 5-15 direct reports. SaaS, PLG, or Enterprise background is a plus
• Fluency in English and Spanish
• Strong servant leadership style and empathy
• High level of autonomy and handling ambiguity
• Above-average level of data analysis and reporting
• Ability to collaborate cross-functionally to understand business requirements and translate them into effective solutions or suggestions
• Team-first mentality, with an unmatched level of support for teammates
• Ability to work in a fast-paced environment and learn quickly
• Ability to travel up to 30% of the time

WHAT WE OFFER 🤗

• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to choose the perks that fit your needs.
• Health insurance, including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

About Oradian 

At Oradian, we are passionate about enabling banks and fintechs to scale through technology. 

We partner with financial institutions, such as fintechs and neobanks as well as Microfinance Institutions, in South East Asia and Africa to deliver highly efficient financial services. 

Our solution is a flexible SaaS core banking platform serving 10 million clients across the globe. We support more than 50 enterprise customers across 12 countries, and we always strive to find new ways to support our customers’ growth. 

We love what we do, so a positive attitude and passion for our mission are essentials for our team! If you are an individual who thrives on finding innovative solutions to meet the toughest of challenges, and who is eager to get your hands dirty – look no further. 

The Position

As a Core Banking Support Specialist you will be responsible for providing exceptional technical and functional support to our customers (Neobanks and MFIs) alongside an existing team of three Support Specialists. The rest of the team is based and serving customers in the Philippines and you would be primarily serving our customers in sub-Saharan Africa, predominantly in Nigeria.

This is a remote position and we are open to applications from candidates who are willing and reliably able to work standard CET working hours.

Reporting to the Head of Customer Success you will work closely with other teams including Customer Success Management, Implementation, Product and Tech.

Important attributes for this position are customer orientation, analytical skills, strong communication skills and the ability to work well across functions in a remote environment. We appreciate colleagues who challenge us and proactively contribute to ongoing improvements in the way we deliver our services.

For the right candidate and depending on performance in the first 6 months, there will be an opportunity to take on a leadership role in the future. 

Responsibilities:

• Support our customers in maximizing value from our software by responding to queries on product configuration, reporting, integrations and more.

• Support the Head of Customer Success in defining and reporting on performance standards, including relevant SLAs and general best practice ticket handling.
• Collaborate with internal teams to improve support-related processes, particularly second line internal technical support upon which the Support team relies.
• Stay up to date on any product updates.
• Contribute to our documentation on support team procedures, including technical guides and training materials.

Qualifications:

• 3+ years of experience in a technical support or customer service role in either banking or fintech, such as core banking software or payments solutions.
• Understanding of APIs, payments integrations, and technical support best practices.
• Accounting knowledge would be a plus.
• Experience with customer support software and tools (ideally Zendesk), including their configuration to support management of SLAs and KPIs.
• Driven to continuously improve standards.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Excellent communication, interpersonal, and customer service skills.
• Empathy and a demonstrated ability to work well across functions, ideally with some experience in a remote set-up.
• Excellent level of English.
• Expertise in Excel.

Location (Europe, Remote):

This role can be located anywhere in or adjacent to the CET timezone. Occasional (minimum once a quarter) travel required to the Croatia head office and/or Manila.

*Please note that if you are based outside locations where Oradian owns a Legal Entity we will consider hiring via an Employer of Record.

What We Can Offer:

• Competitive compensation
• Flexibility around working location, anywhere in Europe works well
• Opportunity to work with a global team and customers
• Work with a successful, globally-applied SaaS business model

Oradian promotes an inclusive and diverse environment. Please pay attention to the following, so we can properly review your application: 

• That the information you entered is in English  

• That your e-mail address is spelled correctly. 

 We aim to get back to all candidates as soon as possible. Thank you! 

Type of position

Full-time position

Key languages

Fluent level of Italian
Proficiency in English

Sector

Customer Service / Technical support

About our Client

Do you thrive in a fast-paced environment and enjoy helping people? If you are eager to take challenges and be a part of a leading global outsourcing company, this opportunity might be perfect for you! 

This Streaming Platform is dedicated to offering a wide range of movies, TV shows, and original content. Within this project you will have the opportunity to contribute in delivering exceptional entertainment experiences to subscribers worldwide! As a Customer Advisor, you will be the first point of contact for the subscribers, providing timely assistance and resolving inquiries to ensure a seamless streaming experience.

The Offer

• Respond promptly and professionally to customer inquiries and issues via email, social media, chat, and phone.
• Assist customers with billing inquiries, subscription management, and account troubleshooting.
• Provide technical support for streaming devices, applications, and platform features.
• Educate customers on product features, content offerings, and subscription options.
• Document customer interactions and escalate complex issues to appropriate teams for resolution.
• Proactively identify opportunities to improve the customer experience and streamline support processes.

Requirements

• Previous experience in a customer service or support role, preferably in a digital media or technology company.
• Excellent communication skills, both written and verbal, with the ability to articulate technical concepts in a clear and understandable manner.
• Strong problem-solving skills and the ability to troubleshoot technical issues independently.
• Empathetic and patient demeanor with a customer-centric approach to service delivery.
• Proficiency with computer systems, streaming devices, and digital platforms.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Flexibility to work in shifts, including evenings, weekends, and holidays, as needed.

Benefits

• Full Work from Home in Portugal
• Salary package with monthly performance bonuses.
• Meal & transport allowances.
• Health insurance.
• Accommodation provided for a special fee.
• Initial training, and continuous learning opportunities.
• Dynamic and collaborative work environment.

The Process

1. Submit your application and dont forget to send an updated CV
2. Get a call by our Recruitment Specialist
3. Start your interview process
4. Get selected
5. Start your journey!

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.

Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)

Tasks in the role:

• Answer customer inquiries via various channels;
• Provide accurate information about the products of the company;
• Resolve cases in timely and professional manner;
• Maintain and update the company`s system.

Requirements:

• Fluency in Spanish and English languages both written and verbal;
• Previous experience on a similar position would be considerate as an advantage;
• Customer focus personality;
• Great communication and analytical skills.

We offer:

• Remote work model;
• Competitive remuneration;
• Professional courses: from Coursera to Harvard;
• Friendly, enjoyable and positive environment.

As a part of the Quadcode team, you'll become a vital player in our mission to empower traders and drive financial success. Join us today and be a part of a community that values talent, innovation, and dedication.

Your journey to financial achievement starts here with Quadcode!

Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

By submitting your application, you confirm, acknowledge, and accept that your personal data is collected, processed, and maintained in accordance with https://jobs.quadcode.com/privacy-policy.
#LI-MP1 #LI-Remote

What you’ll do 

• Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service  
• Answers the phones and responds to incoming inquiries while utilizing care center training tools  
• Facilitates patients successfully through the surgery review process, exceeding expectations while meeting the program metrics  
• Efficiently and effectively manages a case load across a variety of clients and surgical categories  
• Coordinate the scheduling and approval process from the initial request for surgery to patient placement  
• Obtain the necessary information – demographic, financial, clinical and other pertinent data to complete referral process  
• Obtain medical records in a timely and accurate manner to ensure an expedited process  
• Maintain and update application with current data, pertinent information, and status of cases 
• Collaborate with providers, clinics and facilities, and various levels of management to effectively resolve issues. Obtain pre-authorizations. 
• Works effectively with other supporting operational roles and internal departments, to coordinate the member’s case 
• Effectively address and resolve patient barriers to utilize the benefit including working with members to address program questions 
• Maintain confidentiality and knowledge of HIPAA regulations 
• Demonstrate Transcarent core values 
• Comply with company policies 
• Be willing and available to work overtime as needed 

What we’re looking for 

• 2 to 4 years customer relationship and phone center experience 
• Pacific or Mountain Time preferred – available to work Monday - Friday, 9:30a - 6:00p MT  
• Proficient in data entry, Microsoft Office, and contact center-style phone systems  
• Excellent customer service, written and verbal communication and interpersonal skills  
• A “delight the customer” attitude 
• Prior healthcare industry experience with a working knowledge of medical terminology and health benefits claim process 
• Strong organizational, critical thinking and problem-solving skills 
• Strong attention to detail and follow-through 
• Project management-type skills; prior experience managing a high-volume caseload 
• An ability to focus in a high energy atmosphere 
• Openness and understanding that dynamic environments include change, and welcoming that change with a positive attitude 

Nice to have 

• Experience in surgical scheduling 
• Strong skills in multitasking 
• Ability to move between multiple technologies 

As a remote, hourly position, the pay for this role is:

• $20.00-$24.00/hr

The mission of a Syndigo Customer Success Manager is to ensure the industry’s most influential and most recognizable brands have a delightful experience when leveraging Syndigo’s suite of products and services. The CSM plays a critical role in the client retention function at Syndigo by collaborating with our clients to ensure strong awareness and utilization of our solution to drive their continued success.

Syndigo’s Nutrition & Wellness Team focuses on bringing together the best food nutrition data and specialized software to power the Health & Fitness apps of the future. Through a variety of nutrition specific solutions, we empower our clients to provide innovative technology to consumers and businesses globally. To give you an idea, we work with calorie tracking apps, fitness apps, disease management platforms, ecommerce grocery platforms, retailers, restaurants, hospitals, universities, government agencies, and even pharmaceutical companies. Everyone must eat and Syndigo’s Nutritionix database and software simplifies the tracking of it. 

HOW WE’LL BE WINNING TOGETHER DAY TO DAY 

• Manage a book of business of approximately 17 accounts with an ARR of $2.8M.
• Foster business relationships with clients and their teams through an understanding of the customer’s specific business, their industry and established near term/long term goals. The CSM needs to understand the customer’s ROI with Syndigo.
• Proactively ensure the customer’s success and satisfaction by tracking customer health and all associated metrics in CRM
• Maintain Book of Business retention rate of 92% or greater in alignment with Syndigo’s top level goals
• Navigate Syndigo's solution on behalf of the client, ensuring the appropriate solution aligns to meet a client's problems, and serve as the voice of the customer within the Syndigo organization.
• Educate clients on the benefits of Syndigo's solution through articulation of Syndigo's value proposition, and in depth understanding of Syndigo’s solution portfolio.
• Provide key reporting to customers, both internal and external, in support of tracking specific metrics and KPIs
• Identify and nurture positive customer engagements including Advocacy, Testimonials and Case Studies as applicable.
• Conduct light training sessions as needed to ensure delivery of value upon client investment.
• Partner with Account Executive/Director to develop and manage renewal and potential growth strategies.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 2+ years of experience in a customer-facing role, with demonstrable expertise in client relations, relationship building, and knowledge of the CPG industry.
• High degree of comfort with technology, particularly databases and syndicated data
• Skilled presenter of sales messaging in a professional setting
• Ability to work independently and make decisions of wide variety and complexity.
• Confidently troubleshoot customer experiences on behalf of the client.
• Demonstrated record of success at both large, complex organizations and in mid-sized environments
• Passionate about the role of technology in the nutrition & wellness space
• When you apply, please include the word ‘tangerine’ anywhere in your application/cover letter

Do you believe that every individual deserves affordable and reliable access to their health information? So do we. Function Health was founded with a singular focus: empower you to live 100 healthy years. Function membership starts with routine whole-body lab testing (100+ tests) and personalized evidence-based insights from the world's top doctors. It puts your health in your hands and cuts out layers of noise and complexity. Function is an annual subscription designed to serve people across their lifetime.

We're looking for full-time contract support on our Member Success team with our rapidly growing consumer health tech startup. This role requires attention to detail across member texts, emails, and inbound requests. Additionally, we have several manual processes that are in flux and will require your support. As a member-facing part of the company, you must be able to build trusted relationships with members through respectful and open communication. With that in mind, we expect our team to have curious minds and deep dive into our processes to have a deep understanding of how things work to better serve our members with thought-out responses.

• Responsive Communication: Respond promptly and professionally to member inquiries via chat, email, and text messages, ensuring high levels of customer satisfaction.
• Process Understanding: Develop a comprehensive understanding of our organization's processes and services to efficiently address member queries and provide accurate information. Continuously self-educate to stay updated on new features and offerings.
• Adaptability: Thrive in ambiguous and rapidly changing environments by demonstrating flexibility and resilience. Adapt to evolving member needs and organizational priorities to deliver exceptional service.
• On-Call Support: Be available for on-call messaging during member visits to laboratories, clinics, or other designated locations. Provide timely assistance and guidance to members to ensure smooth experiences during their visits.
• Technical Proficiency: Utilize internal tools and spreadsheets effectively to manage member interactions, track inquiries, and maintain accurate records. Troubleshoot technical issues as needed to enhance member satisfaction.

• Start-up experience, particularly in early-stage technology companies.
• Familiarity with healthcare or wellness industry design considerations.
• Proficiency in spreadsheets (Google Sheets and Excel), CRM systems, and ability to learn internal tools 

Join us on our mission to revolutionize the health technology industry!

• What is Function's approach to remote work? Function is 100% remote across the United States, from Austin to New York to San Francisco. 
• Who works at Function? We're small but growing! The team includes: Pranitha, Mike, Jonathan, Dr. Hyman, Kiara, Amy, Whitney, Karly, Max, Erika and many more.
• What's the interview process like? You'll meet with our Co-Founder & COO, Pranitha Patil. On this call, we're looking to understand your experience, interests, and if you're a culture fit. 
• Do I need to match all requirements (e.g. x years of experience, healthcare background)? Function Health welcomes applicants from diverse backgrounds and experiences. While it is not necessary for candidates to possess expertise in all areas, we are seeking individuals with exceptional talent in building and managing software. At Function, we prioritize continuous learning and growth for all team members. We strongly encourage individuals from traditionally underrepresented communities, including women, people of color, LGBTQ+ individuals, veterans, and people with disabilities, to apply.

At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria.

• Team Leadership: Guide the onboarding team by setting clear objectives and standards, ensuring alignment with the company’s strategic direction.
• Program Oversight: Manage the planning, execution, and delivery of customer solutions, ensuring that implementation milestones are achieved and that the transition from sales to onboarding is seamless, in collaboration with Customer Success and Sales teams.
• Process Enhancement: Continuously assess and refine onboarding processes to increase efficiency, effectiveness, and customer satisfaction. Proactively address potential customer issues.
• Customer Engagement: Take ownership of the customer onboarding journey from purchase to launch within 90 days, providing consistent support and fostering customer success.
• Incorporating Feedback: Utilize customer feedback to drive improvements in the onboarding process.
• Expertise Maintenance: Maintain comprehensive knowledge of product features and functionalities to effectively educate and support customers.
• Problem Resolution: Tackle both technical and non-technical challenges to ensure a frictionless onboarding experience.

• Experience: Over 8 years of experience in B2B customer-facing roles or customer product onboarding within the SaaS industry, including at least 3 years in a managerial position.
• Education: Bachelor’s degree.
• Technical Skills: Demonstrated expertise in leading successful software onboarding initiatives.
• Core Competencies: Exceptional understanding of customer needs, excellent communication skills, and proficiency in project management tools and methodologies.
• Work Eligibility: Authorized to work in the US (sponsorship not available).

Salary dependent on location and experience. Happy to provide a number up front based on resume.


When we sign an Enterprise hosting deal we enter into a partnership arrangement with the customer. Each deal is unique, offering different types (and degrees) of professional services (theming, custom plugin creation, mobile app development, etc). Between the signing and launch dates there are a number of different threads to be pulled together to ensure that the deadlines are met and the customer’s expectations are managed. Your job is to coordinate with the appropriate people to manage all those moving parts during the onboarding and implementation stage.

We're looking for applicants in UTC -3 to UTC -7 timezones. Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy)

Your responsibilities will include:

 Every customer is different but as the primary point of contact for the customer, you can expect to spend your time carrying out some or all of the following tasks:

• Manage entire onboarding and implementation process with new customers, beginning to end – from sales handover to community launch
• Phone/video calls gathering customer requirements
• Conduct platform walkthroughs and customer training sessions
• Collaborate with Customer Projects team to coordinate engineering and design resources to ensure deadlines are met
• Documenting project details (for business continuity)
• Closing loops on internal processes (like invoicing)
• Advise customers on successful implementation of use cases
• Drive improvement in current onboarding processes and practices
• When you’re not busy managing customer onboarding you’ll pitch in with the rest of the team to keep the support inboxes empty and other various customer success team tasks
• You will also interact regularly with the public on https://meta.discourse.org

We’re looking for someone who:

• Works well independently and remotely with minimal amounts of day-to-day micromanagement. You should be comfortable managing your own time and prioritizing your own work
• Excellent verbal communication, you should expect to spend several hours per week talking directly to customers on calls.
• You must be comfortable keeping several balls in the air at once (sometimes there will be multiple customer onboardings on the go), but with the ability to find and focus on special projects during quieter times
• Our team is somewhat cross-functional so there will be times that you are required to perform more general customer service or administrative duties
• You have previous onboarding and customer success experience, ideally in a software environment. You have excellent working knowledge of our product (Discourse)

At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:

• Detail-oriented, proactive, and organized
• Able to make decisions quickly and communicate effectively
• Work well independently and remotely
• Kind to their co-workers
• Highly driven with an execution focus and a strong belief in our mission to make the internet a better place

About our Pay & Benefits

We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package, which includes a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!

Our Salary Framework is location and experience based and we’re happy to provide a range up front. We also give every employee a stake in the success of the business, regardless of seniority or role. All full-time employees are eligible to receive equity options in the company as part of our equity incentive program.

Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending a cover letter and resume to [email protected]. 

Seeds, a successful Norwegian company, is seeking a Senior Designer (Front End Developer) to join their team of +60 software engineers, designers, and makers. This role will primarily focus on designing and developing user-friendly web interfaces that meet client needs. As a member of the Seeds team, you will be part of a group that has been successfully working together for over a decade to build scalable tech solutions for companies in Scandinavia.

• Collaborate with product managers and engineers to design and build intuitive web interfaces
• Build responsive and cross-browser web apps and websites
• Provide corrective and evolutionary maintenance on web applications and websites
• Create and maintain design guidelines and documentation
• Stay up-to-date on emerging design trends and technologies
• Participate in design reviews and provide feedback to other designers
• Manage time and prioritize tasks effectively
• Develop web applications and websites (prototypes) based on designs built in Figma or another similar tool

Requirements

• Bachelor in Graphic Design or related field
• Advanced English
• At least 3 years of experience working in a similar position
• Understanding layout, typography, hierarchy, color theory, patterns, and other design principles
• Proficiency with Figma, Adobe, including Photoshop, Illustrator and XD;
• Solid experience building responsive and cross-browser websites
• Knowledge and application of W3C and WAI standards in web development
• Knowledge and application of good SEO practices (semantic HTML)
• Advanced knowledge in HTML/HTML5, CSS, JS, Sass, and React.
• Experience with Git, Gulp (or Webpack), Bootstrap
• Basic knowledge in PHP

Benefits

• Your pick when it comes to employment models: CLT/PJ/Cooperativa;
• We provide resources for you to grow and learn on the job, including online courses, mentoring, and the latest gen laptops;
• A fully remote work environment with flexible working hours;
• Bonus for any referrals that we end up hiring;

#1 Top Software Development Company in Brazil by Clutch, Nextly is a team of +60 software engineers, designers, and makers that have been working together for over 10 years building scalable tech solutions for companies in North America and Europe.

We get it. You have options. Let us tell you why we’re different. Our work is changing the world of financial services. Everyday, clients arrive with big ideas for their industry. They’re experts in their field with the vision and resources you need to change everything. All that’s left is the right team to bring that vision to life. If you’re a fast learner and you love working on a wide variety of projects, you’re going to like it here. We help our clients modernize, rather than rebuild, outdated customer-facing software applications. Our clients see a return within weeks instead of months and that’s why they choose us. 

At Praxent, we let you do your work your way. We’re a team of 120+ located throughout the United States and Central/South America. Our role is to encourage you, support you, and give you the freedom you need to thrive. Whether you’re working at home, in a coffee shop, or heck, even on your travels, we’re here to create an environment that lets you live your best life. On your terms.

We trust our people to be their best. It’s a level of autonomy and respect that’s helped us grow a diverse and brilliant team of experts. Experts who also happen to be some of the best colleagues you’ve ever worked alongside. 

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in the following locations: Texas, Colorado, Massachusetts, North Carolina, South Carolina, Washington, Wisconsin, and Florida.

We’d love to hear from you if:

• You’re a generalist. Your specialties are UX and UI, but you demonstrate passion and experience for user research, visual design/branding, and design systems. You have worked on web and native mobile projects.
  
  
• You’re a design leader. You define, inspire, and drive the execution of a delightful experience across multiple projects. You have demonstrable experience in workshop facilitation, experience visions, design principles, and critiques. You enjoy being a mentor.
  
  
• You are client-centered. You’re motivated by helping businesses modernize or create something new more than perfecting a product. You love variety, juggling 2-3 projects simultaneously, and you balance great design with client requests.
• You enjoy complexity. The idea of organizing chaos is exciting to you—multiple personas, multiple products, tangled navigation structures, inconsistent components, endless edge cases—bring it on. You have activities and techniques that help you, and your project team, work through such large challenges.
  
  
• You think across functions. You know the importance of product roadmaps, project timelines, sprint cycles, development, QA testing, and client management. You can make informed design decisions based on your experiences with non-designers.

You’ll get to work with some of the most talented and caring people in the industry. In terms of benefits, we think you’ll love it here because:

Work/Life Balance. We’re busy, but we know life still happens. We’re fully remote and we have a flexible schedule so you can get your work done with a lot of autonomy.

Culture. There’s a reason our Glassdoor rating is so high. Our core values are alive and well in our Slack channels, our feedback to peers, and in how we celebrate one another. On the design team, we meet multiple times per week to share challenges, wins, fun facts, and work in progress.

Design Advocacy. UX is a strategic position for our company. It’s how we win in our market, and as a result, our leadership team is all bought in.

Growth framework. We strive to promote 20% of our team members every year. Your growth, and the clarity on how to get there, is a big priority for us.

Mission-driven. We’re on track to be the best fintech product agency in the US by delivering digital products that have delightful customer experiences and performant technical architecture. In other words, we’re on a mission to ship fintech products that win.

Rest and relaxation. Employees enjoy 15 days of PTO, 9 US holidays, 5 wellness days, and a closed office the last week of the year. You’ll earn more PTO on your anniversary. Save for retirement with an IRA and we’ll match up to 3% every year. We offer medical, dental, and vision benefits, plus parental leave.

Ready to apply?

The US base salary range for this full-time position is $114,100 to $142,625 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-Remote

Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.

As a UX Design Intern at Roadie, you’ll work alongside the UX team in creating powerful features and experiences for our innovative software solutions. The ideal candidate should be enthusiastic about working in a fast-paced environment where they can develop their technical, problem-solving, and interpersonal skills, and lay the foundation for a career in User Experience.

What You’ll Do

• Sharpen your UX Design and Research skills while helping evolve our team as we continue to learn and tune our processes
• Collaborate with Product Managers, Engineers, and UX Designers to create delightful experiences
• Drive the design process, from early vision concepts and wireframes to visual design and pixel-perfect delivery
• Ship actual software and enjoy seeing your work in the hands of our users

What You Bring

• An inherent curiosity and passion for solving customer problems
• Currently working towards or recently graduated with a degree in HCI, CS, ID, or a related field
• A passion for turning complex problems into simple and engaging solutions
• Competence in Figma and other relevant designer tools
• A desire to continuously grow your abilities through feedback and collaboration
• Excellent communication skills and ability to articulate design concepts and ideas effectively

The Opportunity:

Are you a visionary creative thinker and visual storyteller, with a solid background in advertising?  Then we are looking for you!   TrueCar seeks a skilled and imaginative Senior Manager, Brand Design to join our Creative and Brand team. The Senior Manager, Brand Design will work closely with the Creative Director to evolve the TrueCar brand and shape how it will visually manifest across various brand touchpoints and marketing initiatives, developing memorable visual executions for a wide range of B2C and B2B creative campaigns across a variety of channels.

This position requires a proven creative leader with strong project management skills, capable of guiding and mentoring a team of internal designers and external ones to ensure the punctual delivery of top-tier creative assets. You will collaborate closely with your team to refine and advance our existing design language, effectively implementing it across a diverse range of projects and platforms while optimizing workflows and processes. Additionally, whenever needed, you will also design independently and actively contribute to the production of creative assets.

How you’ll contribute to TrueCar’s success:

• Work closely with the Creative Director and other creatives to ideate and establish unique visual concepts for diverse B2C and B2B campaigns and high-impact creative assets.
• Spearhead the creation and production of creative assets for multifaceted marketing campaigns, ensuring each creative concept is scaling cohesively and compellingly across various media including digital, print, video (live-action and animation), social, and experiential platforms.
• Define and execute a distinctive art direction for the TrueCar brand in CTV live-action videos, influencing all visual aspects from set design to wardrobe selection.
• Visualize and storyboard the movement and flow of live-action and animated videos to bring the art direction to life, showcasing how our logo, typography, colors and other design elements can shine in motion.
• Work with our animators to assist in crafting a motion toolkit.
• Guide the production of a suite of design templates for high-volume assets and sales enablement tools, enabling consistent branding across digital and print media. 
• Oversee the end-to-end creative process, from concept development to final production, ensuring high-quality assets are delivered on time. 
• Present concepts and designs to project stakeholders, and leadership, articulating design and art direction choices to showcase your vision and how it helps achieve objectives.
• Oversee the output of agency partners and freelancers, ensuring adherence to our design language, and approving final designs.
• Work closely with the Creative Director to enhance and evolve our brand's visual language, including our imagery style and treatments, illustration style, iconography, as well as branded patterns and graphics to evolve our existing brand guidelines.
• Mentor and inspire a team of designers, providing guidance and feedback to foster their professional growth and creative excellence. Identify and address potential challenges and opportunities for improvement.
• Liaise with cross-functional teams to gather project requirements and deliverables, promoting a cooperative work environment.
• Stay abreast of industry trends, best practices, and the work from other brands to continuously elevate the quality and effectiveness of our own creative work and push the team to (design)think outside the box.

Your Expertise: 

• You recognize that effective design stems from strategic thinking and you have developed captivating design treatments and visual executions that breathed life into numerous creative campaigns across a variety of channels.
• Your profound understanding and appreciation of branding are evident in your mastery of brand design. You possess extensive experience in shaping, influencing, and evolving every aspect of a brand's visual identity and design language. You excel in orchestrating type, color, and composition, and can guide the development of an ownable iconography, illustration, and imagery style for the brand to be utilized across print, digital, and video assets.
• You have experience developing compelling and distinctive visual identities and design systems. You have worked on building brand and design guidelines and style guides for creative campaigns.
• Your passion for design is palpable; you constantly seek inspiration and strive to create unique visual treatments that reflect the latest design trends, and convey cultural relevance while pushing the boundaries of creativity.
• You are humble and egoless and an open collaborator who is focused on the work at hand. You give and receive feedback and navigate interactions with your team and external partners with grace and decisiveness. 
• Proven experience as an Art Director or Design Leader managing a team of designers.
• Strong portfolio showcasing a range of work across creative campaigns, art direction for animation and live-action videos, branding, and design of compelling assets for print, and digital channels.
• Demonstrated success in developing and executing successful marketing campaigns driving brand awareness and engagement.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools.
• Excellent conceptual and strategic thinking skills, with the ability to translate ideas into visually compelling designs.
• Excellent communication, interpersonal, and presentation skills. 
• Strong leadership and interpersonal skills, with experience mentoring and managing creative teams.
• Exceptional attention to detail and a passion for innovation, creativity and cultural relevance.
• Ability to thrive in a fast-paced, dynamic environment with strong project management skills and a proven ability to manage multiple projects simultaneously and meet deadlines. 
• Familiarity with project management tools and software. 
• Experience at a technology company is a plus.

Base salary range: $116,000 - $178,000

Road Map:

The Senior Graphic Designer designs and produces graphic art and visual materials for print and digital media while ensuring that layout and design are aligned with brand and production standards and following best practices. The role creates and executes design solutions and collateral used for marketing, sales, and other forms of communication and coordinates with customers and stakeholders to conceptualize and deliver projects on time and within budget.

This role will become knowledgeable of our industry; gaining an understanding of industry norms and trends to produce the most compelling work. This position will be responsible for the visual representation and management of the Bestpass-Fleetworthy brand across various platforms, including website, intranet, collateral, case studies, social media, email, direct mail, and online/offline advertising. This position works closely with internal stakeholders and outside agencies.

What Your Ride Will Look Like:

• Creates and executes design strategy for use by Marketing (primary) and other internal stakeholders (as needed)
• Develops a diverse and comprehensive library of visual assets including, but not limited to, advertisements, videos, direct mail, social media images, collateral, and other pieces of online content
• Conceptualizes ideas and produces design solutions across a variety of platforms and environments such as:
  • Campaign designs and advertising, to be displayed in print, as well as digital 
  • Web projects from conception to completion while applying Bestpass brand standards 
  • Infographics, data charts, maps, and icons
  • Physical and digital direct mailers for high-value customers and prospects 
  • Tradeshows, including booth properties and swag 
• Collaborates with internal stakeholders to ensure that all external communications follow brand standards and meet Bestpass quality standards 
• Coordinates with the marketing team on the production of assets 
• Responsible for brand book and guidelines 

Show Off What You Have:

• 5-10 years of graphic design experience in a mid to large-sized organization
• B2B technology or software experience is highly preferred
• Experience in working within a brand family with multiple products
• Proficient in Adobe’s Creative Cloud tools and other current technologies including AI
• Familiarity and/or hands-on experience with HTML is preferred
• Ability to work with consumer-grade video and animation software
• Knowledge of color, composition, typography, digital design, and production management
• Sensitivity to detail and consistency in typography, layout, color, and images
• Ability to give and receive professional constructive feedback
• Able to multitask, adapt, and flourish in a dynamic, fast-paced work environment
• Strong communication skills in a team environment: oral, written, and presentation
• Ability to work independently and as part of a virtual team across a variety of projects
• Exemplifies Bestpass core competencies and values

Fuel Gauge:

This role is budgeted $90,000 to $95,000 per year to start.

Do you have a passion for UI/UXI design with a deep understanding and interest in technology and design trends?  Are you willing to join a quickly growing, product-oriented company while working remotely from home? Then welcome to HomeBuddy! 

HomeBuddy is an online home improvement platform connecting homeowners with local, verified contractors in the U.S.

Already a well-established, successful firm, HomeBuddy is growing at a fast pace and is determined to achieve even more explosive growth. To support this ambitious vision, we are actively developing our team of smart, self-starting and entrepreneurial individuals in many professional categories. 

HomeBuddy offers a remote and flexible work environment, competitive compensation, attractive benefits and a great opportunity to work on interesting, challenging and constantly evolving projects. As a member of the HomeBuddy team, you will be part of an innovative and dynamic environment where your ideas and efforts will be valued and make a significant impact. You will have the opportunity to collaborate with talented professionals from diverse backgrounds, contributing to the growth and success of the company.

We are searching for a UI/UX Designer for Growth. We expect the adoption of a learn-through-experimentation approach to close the gap between customer issues, business requirements, and the implementation of design/engineering solutions.  Using your competency and experience, you will play an essential role in the conception and evolution of our digital ecosystem. This role reports to the Head of Design.

To be successful at HomeBuddy, you need to be passionate about being a part of a very dynamic, challenging, and fast-growing business. This position isn’t for you if you’re seeking a routine office job.

What You Will Be Doing

• Generate ideas and implement innovative designs that provide a competitive advantage;
• Translate business requirements and technical limitations into ongoing product improvements;
• Quickly creating prototypes for usability testing and stakeholder feedback.
• Design beautiful and thoughtful web experiences. Creating designs that are adaptable across various devices and screen sizes to ensure a seamless user experience;
• Work closely with other designers as well as with CRO, Project managers and Business analysts, the Dev team, and other team members to create optimal solutions.

Requirements

• 3+ years of experience as a UI/UX Designer;
• Provide examples of innovative and future-focused thinking and being up to date with the latest web trends;
• Excellent written and verbal communication skills;
• Love working in a collaborative environment with a strong focus on teamwork, innovation, and open-mindedness;
• Critical eye and strong attention to detail;
• Understanding of digital analytics and conversion rate optimization processes. Experience with analytical tools (Google Analytics, Hotjar, etc.) is a plus
• Strong visual design skills, including the use of color, layout, typography, and brand identity, to create aesthetically pleasing and effective designs.
• Expertise with Figma. 
• An advanced level of the English (written and verbal) language is a must.

A strong design portfolio with desktop/mobile works is compulsory for the application to be considered.

Benefits

We have different perks and benefits, but we also can offer you a supportive work environment powered by a fantastic team!

• Competitive compensation according to your skills, experience, and professional accomplishments;
• Generous paid vacation, sick leave, and paid holidays;
• 100% remote work, allowing working and traveling;
• Flexible work hours, when it is convenient to plan your working and personal time;
• Work in one of the most dynamic and fastest-growing industries;
• Ambitious and challenging tasks with a high degree of responsibility;
• Multicultural environment;
• Supportive, friendly, and professional team, which you can always rely on;
• An allowance program for compensation of expenses for fitness activities and the purchase of technical equipment;
• Paid training (school, events, conferences).

If this sounds like you, we should talk!

HomeBuddy is an online home improvement platform connecting homeowners with local, verified contractors which welcomes 1,000,000+ visitors a month, growing month over month!

Why homeowners choose HomeBuddy for home improvement projects: When homeowners use HomeBuddy and request a home improvement service, they are matched directly with local contractors. Our goal is to make it simple for homeowners and contractors to connect.

Why contractors partner with HomeBuddy to grow their business: HomeBuddy provides exclusive and sustainable customer generation for medium to large size companies including Fortune 5000s in the home improvement industry. With thousands of leads generated every day, HomeBuddy can send a consistent volume of new customers to partners. All HomeBuddy leads and appointments are 100% exclusive to a single contractor, there are no old or shared leads.

With global staff and headquarters in Switzerland, HomeBuddy has a strong and successful track record of driving customer acquisition throughout the United States. We’ve experienced double-digit growth year-after-year as more partners take advantage of our home improvement industry expertise as well as effective and reliable services.

HomeBuddy was previously known as Siren Group AG [rebranded in June 2023].

OBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. Our team consists of more than 120 talented professionals whose ambitions and striving for success help us build the best products on the market. Currently, the OBRIO team works remotely from various locations in Ukraine and 12 other countries. We have offices in Kyiv and Warsaw.

We are developing Nebula – the biggest brand in the astrology niche. Nebula has over 45+ million users worldwide and has been ranked as the № 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is available on iOS, Android, and Web. Also, Nebula is the top 1 astrological brand in the USA and Canada, according to Facebook Brand Audit.

Our mission is to make people happier by improving the quality of their relationships. 

Here are some details we would like to share with you:

• Nebula is #1 in its niche in terms of downloads and revenue targets;
• 45+ million users;
• Users from 50+ countries;
• 4.8 - our average AppStore rating (with more than 215 thousand ratings)
  

We are seeking a passionate and experienced UX Researcher to join our team and and take on the exciting challenge of being the first individual to hold this role within our organization. You will play a pivotal role in enhancing our product value, fostering user loyalty, and driving our company's competitive edge in the market. Our candidate will have a passion for understanding user behavior, a keen eye for detail, and the ability to translate research findings into actionable insights that inform design and product strategy.

Your impact:

• Develop and maintain a UX research roadmap aligned with business goals and product timelines.
• Conducting Research.
• Analyze research data to uncover user needs, motivations, and behaviors.
• Synthesize findings into clear, actionable insights that inform design and product strategy.
• Work closely with product managers, designers, and engineers to integrate research findings into the product process..
• Advocate for user needs and evidence-based decision-making within the organization.
• Align research activities with business objectives to ensure efforts contribute to the company's strategic goals.

About you:

• Minimal experience: 1.5 years or more in UX research or related field.
• Proficiency in English at C1 level or higher.
• Strong expertise in qualitative and quantitative research methodologies.
• Ability to design and analyze surveys, perform statistical analysis, and use metrics to inform user behavior and product decisions.
• Proficiency in data visualization techniques.
• Experience with user experience design principles and usability testing tools.
• Familiarity with A/B testing methodologies.

Why OBRIO is the best place to work?

• Unleash Your Ambitions: Our company was built by ambitious people who never settle for less. By joining OBRIO, you'll have the chance to unleash your own ambitions and achieve your career dreams.
• We don't just give you opportunities for growth and development, we give you maximum autonomy and believe we can't do without you and your active thinking.
• Collaborate in a Team Environment: We believe that success is a team effort. When you join OBRIO, you'll have the chance to collaborate with talented individuals who share your passion for achieving outstanding results.
• At OBRIO, we've gathered influential experts, all of whom are open to sharing their knowledge and ready to help solve issues based on their experience. This is the company where you can quickly reach your potential and advance your career.

Our benefits:

• Benefit from the flexibility to work from anywhere in the world;
  
• Work from the comfort of your home or from one of our offices in Kyiv or Warsaw. The choice is yours!
  
• Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
  
• Don't worry about getting the right equipment, we've got you covered if necessary;
  
• Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
  
• Keep learning with our extensive corporate library, internal online meetings, and lectures;
  
• Grow your skills with our training compensation program;
  
• Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
  
• Have fun with our online events and team-building activities
  

Here's what our hiring journey looks like: Initial Screening ➡ Skills Assessment➡ Team Interview ➡ Final Check ➡ Job Offer.

Let's team up and reach for the stars together!

More about us on social media: Facebook, Instagram, LinkedIn, TikTok.

We’re proud (and excited!) to be transforming the global communications landscape through next-generation CRM for Marketing, Sales and Payments.

• What’s my job title? Senior Design Engineer

• Where in the world? You'll be able to work remotely from anywhere in EMEA

• Working hours? For this role, you will operate within your local timezone.

• What language(s) are required? Fluency in writing and verbal English is required

• What technical skills must I have? You must be a pro in using Figma! React, Typescript and Tailwind are also very desirable, but not a must.

Design @ Bird is unique. You get a design team that is being built, ground up, from culture to execution. You get a product that is proven, uses cutting-edge technology and is extremely efficient. 

We are building the next generation of this product, which will differentiate itself from others based on the user experience. We are trying to make extremely technical, business-critical software accessible and simple to use. You will be directly involved in making this happen.

• You love an extremely fast-paced environment. We move at a lightning-fast pace.

• You love to take on multiple projects, business-critical ones with extreme visibility. 

• You are up for taking on full product areas, leading them with complete autonomy. 

• You are happy to take on IC work in the beginning and help build a team to eventually move into management when the team grows.

• You work well within a small team, with deep connections and extreme empathy for the user as well as each other.

If this sounds like you, we would love for you to come join our mission-driven, customer-obsessed Product Design team with very ambitious goals for 2024/2025. 

Reporting directly to the Head of Design, you will work in very close partnership with other designers, VPs of Product Management, Sales and our Technology teams. You will also be exposed to the C-team and work hand in hand with company priorities and business objectives.

As a Senior product designer, you will work with the product, solutions, business and marketing teams to learn first-hand about how our product gets used and what it means to our customers. You will have a pivotal role in building exceptional user experiences for some of our largest customers. 

• 5+ years of experience designing highly technical products

• Must have deep experience working with Figma.

• Technical Expertise with coding; HTML/CSS, React, Typescript or Tailwind would be highly desirable.

• Previous experience in Product based companies. SaaS, CRM or Marketing Automation experience would be highly desirable.

• A deep understanding and experience in designing desktop and mobile applications including; Analytics, Metrics, Dashboards, Graphs, Data Visualisation etc.

• Strong ability to present work, explain your rationale, and incorporate feedback

• Experience working with quantitative and qualitative research including usability testing, analytics, user interviews, and A/B testing

• Excellent prototyping skills

• Experience working with remote teams and stakeholders

You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows: 

↳ [30 mins] Recruiter Screen

—------ Team Interviews—-------

↳ [45 mins] Introduction to Bird, Explanation of role and Experience walkthrough

↳ [45 mins] Design Craft & Portfolio Walkthrough with Head of Design

↳ [24 hours] Technical Exercise (Take Home)

↳ [60 mins] Technical Exercise (Demo) / Executive interview (CTO)

#LI-REMOTE #LI-AA1

• All Remote environment

• Opportunity to work abroad according to our internal policies

• Flexible working arrangements 

• Home office set-up budget 

• State-of-the-art work gear

• Contribution towards your utility costs 

• The occasional company-wide and team events

• Learn from hundreds of the best minds in the business

• Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board! 

Life at Bird

We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.

Ready To Fly?

Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Wherever and however you do your best work - we’ve got you covered!

We're proud to be an All Remote company nested in flexibility. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting. 

Bird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

Recruitment Privacy Statement:

https://dotcom.messagebird.com/content/MB-recruitment-privacy-notice 2020.pdf