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Business Service Assurance Lead

Contract Type:

Permanent

Role Type:

Full-Time

Permission Type:

Entitled

Company Name:

JT Global

Contact:

HR Team

Closing Date:

Friday 20th May 2022

We are looking for a Business Service Assurance Lead who will be responsible for measuring the overall service performance of the Network & Service Operations Team.
 
Working with teams such as Service Management, Service Delivery and Service Desk across Enterprise and International you will assure the Services provided to the JT customer are delivered in accordance with contract and agreed SLAs and OLAs and that these are fit for purpose and meet customer needs.
 
Are you an excellent communicator who can build and maintain great relationships? Do you want to work with expert teams to provide excellent customer care? Then we would like to hear from you.
 
JT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us here [email protected]

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