Data Analyst – PwC

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff.

Job Summary

The role of Data Analyst plays a crucial part in the day to day operations of the Client and Engagement Acceptance, as part of the Client Lifecycle team for the BCI firm. In this role, you’ll be at the forefront of supporting our client-facing teams to use our onboarding systems effectively and efficiently and will have an important part to play in ensuring the quality of the data to assist in accurate management reporting, as well as operational excellence.

Responsibilities:

Responsibilities include:

• Maintaining and reconciling data between systems to identify anomalies and take action to rectify these, liaising with engagement teams when necessary.

• Ability to interpret data – identifying trends and themes to suggest improvements to processes to improve data quality

• Assist with developing management information reporting and building of reporting tools.

• Drafting reports for monthly monitoring reporting for submission to Acceptance Manager and relevant operational reporting lines

• Work closely with Data Office to ensure retention, monitoring, access to data is kept in line with BCI and relevant local policies

• Ability to work independently as well as within teams to drive data quality improvements and identify opportunities to improve management reporting across the team.

• Assisting with the verification of account details in acceptance systems.

• Assisting with the creation of CA and EA’s when necessary for client refreshes and periodic reviews

• Ensuring new clients are added to relevant CRD systems and former clients are removed, advising the Client Delivery Support team of the changes.

• Liaise with management stakeholders, risk and compliance teams to ensure reporting satisfies regulatory reporting requirements

• Cover for the Onboarding support team members

Direct Reports

This role reports to:

• Acceptance Manager

There are no direct reports into this role.

Qualifications & Certifications

• Desirable: Core Alteryx Certification

Skills & Experience Required

● Essential skills

• Analytical focus when dealing with data – ability to manipulate and draw trends/themes

• Ability to follow procedures and document without error

• Ability to work to deadlines

• Attention to detail to identify exceptions and anomalies and escalate as necessary and to suggestion solutions

• Accuracy and attention to detail when dealing with large volumes of data

● Desirable skills

• Liaise with relevant stakeholders as necessary to escalate issues

• Good communications skills with the ability to deal with all levels in the firm

• Provision of Management information & KPI’s on a timely basis

• Ability to draft reports for review by management

• Proactive approach to solve problems quickly and efficiently

• Knowledge of Systems would be beneficial but not necessary – Salesforce and Microsoft Power Platform

Travel Requirements

Some travel may be required from time to time.

The skills we look for in our people

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, The PwC Professional.

The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical capabilities, global acumen and relationships. We use this framework to recruit, develop, and assess our people, at all grades and in all areas of our business, because we expect all of our people to be leaders.

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business.

Learn more

Location: Guernsey or Jersey

Line of Service: Client Lifecycle

Grade: Senior Associate

Contracted Hours per Week: 12-month fixed term contract (37.5hrs a week)