Membership Officer – Digital Jersey

An exciting and unique opportunity to join a fast-paced team and play a part in delivering Digital Jersey’s mission to diversify Jersey’s economy by growing the digital sector. The individual will be supporting the day-to-day management of the Digital Jersey membership base whilst also assisting with broader projects and initiatives

Digital Jersey is an economic development agency and industry association, providing a friendly face and expert voice, acting as a central contact for anyone connected with the digital sector including digital entrepreneurs, media and those looking to test or establish a digital business in Jersey.

Key responsibilities:

• Coordinate communications with Digital Jersey members and provide support with membership benefits including job vacancy posting, access to buildings, work permissions and domain registrations
• Process the onboarding of new members and administer the E2E process
• Coordinate Digital Jersey’s desk and office space and provide support with onboarding and ongoing utilisation
• Collaborate with the marketing and business development teams on projects to drive key business KPIs
• Coordinate the Digital Jersey mentoring programme
• Support member events in collaboration with our Events Manager
• Support the invoicing process from a membership perspective
• Update the digital.je website with relevant membership and project information
• Provide ad hoc support with Digital Jersey initiatives and projects

Experience:

• Managing end-to-end projects
• Experience of customer service would be beneficial
• Experience of client or stakeholder management and of working with a CMS or CRM system would be beneficial

Attributes, abilities, and skills required:

• Excellent attention to detail and organisational skills
• Excellent interpersonal and communications skills
• Ability to problem-solve under pressure
• Ability to work to deadlines
• Ability to communicate clearly and effectively verbally and in writing
• Excellent computer literacy skills
• An interest in economic development and Jersey’s digital sector

To apply, please email your CV to [email protected]

This job description does not form part of the contract of employment and may be reviewed, amended, or replaced from time to time to suit the needs of the business. There may be times when the post holder is required to undertake additional tasks, duties, and responsibilities within their capabilities.