RBC Wealth Management
Wednesday 29th September 2021
What is the opportunity? A Senior Technical Security Analyst acts as the first point of contact for provisioning access to the various systems for end users. Resolves basic inquiries via telephone or written correspondence via email or other electronic media while working with the request ticketing system. Works collaboratively with teammates and other technical support teams. The Senior Technical Security Analyst will be required to adhere to SLAs, troubleshoot technical issues, have efficient IT documentation skills, handle interaction resolution and escalation, and provide a high level of customer support while working in this highly visible position.
For more information and to apply for the role, please visit www.rbc.com/careers