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Service Operations Technician

Contract Type:

Permanent

Role Type:

Full-Time

Permission Type:

Entitled

Company Name:

C5 Alliance

Contact:

Julie Kloeckner

Closing Date:

Sunday 2nd October 2022

To operate computer systems under instruction and supervision on behalf of clients and for the Company in a professional and cost-effective manner providing a quality service higher than which clients could achieve for themselves or obtain from competitors; and to perform both console and peripheral operational duties, maintaining an awareness of problem areas. Carry out the monitoring of systems via either client or the Company solutions, logging and escalating alerts as described in the relevant procedures documents, and logging and answering calls within the call management system.

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