Data Internship

Company: Elev8CX
Role Type: Full-time
Permissions Type: Entitled to work

Role Profile (The purpose of the role)

Provide expert assistance and a high level of internal support on data cleansing.
Support Cirrus and Elev8CX on updates to Salesforce, ensuring accuracy of the data. Support our internal teams with quality control checks on current data, using a combination of phone and email communication to keep the teams engaged and informed.

The Scope of The Role

Reports to: Jason Roos (CEO)/Amanda Zunino (Executive Assistant)

Responsibilities of the Role

  • Review and cleanse data
  • Update Salesforce
  • Quality Control checks
  • Supporting the wider team with data requests
  • Assisting with the collection and analysis of data to identify trends, patterns, and insights
  • Creating and maintaining data reports and dashboards
  • Collaborating with team members to develop effective data analysis approaches
  • Providing support to team members on data analysis-related tasks

Success Measures (What success looks like in this role)

  • Active and measurable completion of tasks
  • Consistently resolves issues within agreed time frames
  • Customer focussed resolution of queries.
  • Ensuring the most appropriate choice is made to progress any issue quickly.

Experience & Skills

  • Strong analytical and problem-solving skills
  • Strong attention to detail and ability to follow directions
  • Ability to work independently and as part of a team
  • Excellent communication skills, both written and verbal
  • Ensuring company and client confidentiality at all times
  • A “can-do” attitude, the willingness to go the extra mile and strong communication skills.

Qualifications and Requirements

  • Pursuing a degree in Mathematics, Statistics, Computer Science, or a related field.
  • Native or fluent spoken and written English is essential for the role.
  • Previous use of Salesforce would be advantageous.

Security Protocol

  • Proof of Entitled to work status required.
  • As part of this role, you may be required to go through enhanced background checks.

Application deadline date: Friday 28 June

www.elev8cx.com

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