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Privacy Policy

Issue Date: 12th February 2020

Version Number: 1.02

Applicable Law

The Data Protection (Jersey) Law 2018 (DPJL).

Data Protection Supervisory Authority

The Office of the Information Commissioner (OIC):

At Digital Jersey we regard your privacy as important.

We may collect information about you via our website,, or via your application for membership and/or use of Digital Jersey services.

The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about products and/or services you may be interested in.

  • In providing us your information you thereby consent to us processing it for this purpose.
  • We will not pass your information on to any third party without your express permission, except as defined herein for the provision of services that you have requested, other than authorities and the police in the event of any investigation.
  • Email addresses and contact details are not shared with any other user of the website unless you have explicitly chosen to do so, i.e. by providing same on your member profile page.

By visiting our website and completing any of the consent processes (i.e. subscribing to a service and/or providing your contact information), you accept and consent to the practices defined in this privacy policy.

For the purposes of the Data Protection (Jersey) Law 2018 (DPJL);

  • the data controller is Digital Jersey.
  • Digital Jersey uses third-party processors to deliver specific services (see Processors below).

Information that we may collect from you

We may collect and/or process the following data about you:

  • Information you provide to us – by filling in forms on our website or by applying for membership with us, or by correspondence with us by email, letter, phone or other methods, which includes data provided by you by registering to use our website, or by subscribing for newsletters or other information services, or by becoming a member, or by placing an order for products or services, and when reporting a problem with our website, or otherwise contacting us.
  • Personal Data (also known as Personally Identifiable Information or PII) – the information you give us may include; your name, address, email address, IP address, phone number, together with financial and credit card information. All of which is Personal Data and subject to the DPJL.
  • When do we collect your data: Members?
    • If you register as a Member, we collect data when you:
      • register as a Member;
      • update your Member Profile, Settings, Preferences, Interview, Availability, and Registration Details; make Bookings, or send Emails to us.
    • When do we collect your data: Non-Members?
      • If you otherwise use the site (whether or not you are a Member), we collect data from you;
        • when you make a complaint or enquiry or provide other feedback to us;
        • in monitoring your communications sent via and use of the site ensure and check compliance with the Terms of Use or otherwise as required by law; and
        • when you disclose your data to us or otherwise through the site at any other point.
    • data protection – all personal data we hold is protected by us in accordance with the Principles of the DPJL.
    • data security – We endeavour to take all reasonable steps to protect your data. All the data collected by us is stored on a secure server in a secure hosting facility.
    • data access – we take all reasonable steps to ensure any access is pre-authorised and recorded, including access by any of our third-party service providers and/or processors.

How your information is used

The information we hold about you is used as followings:

  • Information that you provide to us – this information is used to meet our obligations to our members, and;
    • to meet your requests for information, and/or products and services, or
    • to notify you of changes to our products or services, or make suggestions/recommendations that may interest you, or
    • to improve content of our site and ensure it is presented effectively for you and your device, or
    • to meet our legal obligations regarding employment licensing (see Population Office Requirements below).
  • Information that we collect about you – we use this information;
    • to manage our website as well as for our efficient operations, which includes analysis, research, statistical and survey uses, together with testing and troubleshooting;
    • to improve our website and content for users and their devices;
    • to allow you to interact with our website and take advantage of our online services, whenever you may elect to do so;
    • to ensure our site is safe and secure by monitoring activities within the context of continual process improvement, which is a best practice requirement of the DPJL;
    • to monitor advertising and marketing effectiveness for users, and/or to fine-tune advertising by relevance to users;
    • to enable targeted suggestions/recommendations to users about products and services that may be of interest.
  • Information we receive from other sources – we may use third-party information, which may be combined with information you provided to us and/or information collected by us, which may be used for the purposes we have defined above.

Know your rights

Under the DPJL all individuals, who are the owners of their personal data, have specific and clear rights, which are;

DPJL: Individual RightsDescription
Right to ErasureEvery individual has the right the right to be forgotten upon request.  The data controller must remove your personal data from its systems and request the same of any third-party systems of that controller.
Right to AccessEvery individual has the right to access the personal data held about them upon request.
Right to PortabilityEvery individual has the right to request their personal data and use it for other parties they wish to engage with.
Right to be InformedEvery individual has the right to be informed about how their personal data is being used, which may be provided upon request of the individual, or before the controller changes any use of that data, giving the individual the right to consent or object.
Right to ObjectionEvery individual has the right to object to the use of their personal data for any purpose proposed by a controller.
Right to RectificationEvery individual has the right to have errors in their personal data to be corrected.
Right to RestrictEvery individual has the right to restrict the uses of their personal data for any specific type of processing.
Rights on automated decisions & profilingEvery individual has the right to restrict or object to automated decision-making processes or profiling based on their personal data.
  • Revoke your consent – in accordance with the DPJL, to revoke consent for processing of your data, send an email with the word “Revoke” in the subject field to
  • Data Subject Access Request (DSAR) – in accordance with the DPJL,
    • you may request us to send you details about any personal data that we may hold about you, or
    • you may request that we correct any errors, or
    • you may request us to delete any/all personal data about you.
  • DSAR Fee – In accordance with the DPJL, any DSAR is provided free of charge within 30 days, unless a particular DSAR is subject to other regulatory requirements as defined within the DPJL, in which case we will inform you as required by those specific regulations.

Do we pass your information on to third parties?

We may pass your data to other parties as follows:

  1. Where relevant, your Member information you voluntarily provide in your Member Profile may be published on the Members’ area of the site and this will be the identity by which you are known on the website. Where other Members wish to contact you, they will be able to identify you by your Member information and any other information you may yourself disclose via the website.
  2. Where relevant, we may pass your data to our employees, suppliers and agents to administer your Membership and the services provided to you by us or them, now or in the future.
  3. We may disclose your data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of these Terms of Use by you or otherwise where required by law.
  4. Always think carefully before disclosing your data or other information to other Members or otherwise posting your data on the website. It is important that you are aware that any of your data or other information which you disclose to another Member may then be disclosed on the website by that Member.
  5. We have no responsibility, liability or control over the contents of voluntary communications made between Members.

Third-Party Processors

We use the following third parties to process your data and deliver services for the purposes shown.  All of these processors have access to some of your personal data as appropriate for the delivery of the purpose specified.

We reserve the right to use other processors occasionally for specific purposes, or to change processors from those listed here for our own business reasons, in which case the processor list below will be updated within a reasonable period of such change.

Processor IDPurpose
Paperless PostMarketing & emails
Survey MonkeyContact Information for survey analysis
EventbriteContact Information for event announcements & subscription
MeetupMarketing & emails
Mailchimp (USA)Marketing & emails
XeroContact Information for accounting
PinpointLocal job application service (CV upload & personal data)
AccountableAccounting services, HR personal data
C5IT (Microsoft) support services, with admin access rights
Skills JerseyMentoring services
Target InternetAcademic & Digital Leadership partner

Digital Jersey also use internal systems to hold and manage member information, such as Microsoft Office 365 and Microsoft Dynamics CRM.

Population Office Requirements

Organisations from outside Jersey may become members of Digital Jersey. In some cases non-Jersey organisations may wish to establish a presence in Jersey and bring employees to Jersey.  This can only be achieved with permission from the States of Jersey Population Office.

Digital Jersey can manage the permit process on behalf of international members and in so doing Digital Jersey is required to obtain specific information about the international member, its business plans and details of the proposed employees to be located in Jersey.

By engaging Digital Jersey to manage the process detailed here you are consenting to the sharing of such information with the Population Office.

Links to other websites

Please be aware that our website and/or marketing materials may provide links to other websites that may be accessed by you. We are not responsible for the data policies, content or security of any other websites. We do not have any control over the use to which third parties may put your data where you choose to purchase products or services or otherwise to contact them.

Transfer outside the EU/EEA

Our website is accessible via the internet and therefore may potentially be accessed by anyone around the world and visitors may therefore access the website from outside the European Economic Area.

This means that, where you post your data on the website, this could be accessed from anywhere around the world and therefore a transfer of your data outside of the European Economic Area may be deemed to have occurred.

Data protection laws in countries outside the European Economic Area are generally not as protective as those in the EU or adequate territories (of which Jersey is one).

International Networks

Digital Jersey has established international networks for Expert Ambassadors and international Hubs.  These networks enable Members to reach out beyond Jersey, both within the EEA and further afield.

Any constituent of these networks not governed by the GDPR has signed Digital Jersey international data transfer terms to ensure consistency with Digital Jersey policies.

Any communication between Members and these networks is instigated by the Member.  By instigating such communication, you consent to such transfer of your data for and by way of this purpose.

Data Retention Policy

Member data is retained indefinitely while the user account is active to meet our legal obligations. and/or provide services to members.

We reserve the right to delete inactive user data older than 2 years.

Additional policy terms?

Click the links here for further information about our Cookie Policy, Website Use Policy and our Standard Terms & Conditions.

  • E&OE: If you notice any errors (spelling, grammar or other) in this policy document please feel free to notify us via our contact details below.

For any questions relating to your personal data, or to submit a DSAR, please contact us:

Digital Jersey
DJ Hub
Forum 3
Grenville Street
St Helier
Jersey JE2 4UF

Tel: +44 (0) 1534 789333

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