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Remote Jobs

Remote working offers endless job opportunities. Browse remote jobs available now in digital and tech.

Software Development

  • Full Stack Engineer
    This is Alice

    INCOME INEQUALITY IS BAD. HELP MAKE IT A LITTLE BETTER

    Alice raises the take-home pay of working Americans. Our software turns everyday expenses like train tickets, tylenol, and tampons ino tax free income on hourly workers’ paychecks.

    Right now, more than half the country doesn’t have even $400 for an emergency. When employees spend on healthcare, childcare, and commuting, Alice adds money back to their take home pay. No interest, no fees, nothing to pay back. It’s their money. 

    That $50 copay at the doctor becomes $50 of tax free income. A $200 monthly bus pass becomes $200 of tax free income. Prescriptions, contact lenses, sunblock—the list is long. When these expenses are pretax, employees keep hundreds more of their pay and employers pay less in payroll taxes.

    Imagine being able to write code that gives hourly workers a dollar an hour raise. Join us and help boost the pay of hourly, part-time, temporary, and seasonal workers, as well as their salaried and corporate colleagues, with software! 

    You may already know about pretax benefits...FSAs, HSAs, commuter benefits, HRAs and the rest of the HR alphabet soup. They’ve been around since 1978 yet only affluent, white-collar workers have had access to them. There are 156 million employees in the US spending on healthcare, childcare, and commuting and they all deserve these benefits.

    We’ve rebuilt it all in software in order to make them accessible to employers and usable to the employees who need them most. Employees just connect their own credit and debit cards or get Alice Card to connect their spending and start raising their take home pay.

    We’re a bright, diverse, and dedicated team solving hard problems. We get to work in all of the best “changemaking” cultures—with people from the venture community, regulators and policy experts, employers and their HR staff, and local community leaders. 

    We take great pride in having team members from different backgrounds because we know that every voice matters. Our team has members that are disabled, LGBT, and first-generation college grads. We prioritize vacations. We aim for gender balanced hiring at leadership levels. We are all dedicated to making Alice the company where stunning colleagues make their mark. 

    Join us!

     

    ABOUT THIS ROLE

    We're looking for a full-stack engineer to join our fully distributed team—more than just a coder, you care about what to build as well as how you build it. Our team is lean and data-driven, and we constantly iterate our feature development in a daily release-cycle.

    Our mission gets you out of bed and jazzes you up. You get that working at a startup means your work bleeds outside the edges of a job title. When you’re interested you deep dive and tell your friends. You like the tension between craft and shipping. That someone is struggling through your product experience hurts your heart. Maybe you want your next job to be a Lead Engineer at a big startup or a co-founder of your own—you will learn how to do that here.

     

    ACCOUNTABILITIES

    It’s not easy to give millions of Americans a dollar an hour raise. You’ll play a key role in helping to develop our product vision and own the architecture and development of significant parts of the platform. Specifically, we'll rely on you to handle day-to-day challenges including:

    • Understanding and innovating within highly regulated domains.

    • Making a simple and delightful product experience from a complex set of business rules.

    • Designing and executing the flow of money using banking APIs.

    • Integrating with a panoply of payroll systems ranging in sophistication and modernity.

    • Using machine learning to classify millions of transactions.
    • Tying our AI and messaging to build a better conversational platform to interact with our customers.

    • Making all this work at scale so working Americans can keep more of what they earn.

     

    WORK CONTEXT

    This is a rare opportunity to join a team with a powerful mission early enough to see your fingerprints shape the product and the company for years to come.

    You’ll get to work directly with our repeat entrepreneur founders and the rest of Alice’s high-performance team. Our team has experience from awesome places like Adobe, CBS, Handshake, and Lending Tree. We’re backed by talented advisors from Grand Central Tech, and notable investors like Bain Capital, Notation Capital, and Trinity Ventures.

    Alice will make sure that you have…

    • The ability to impact the paychecks of tens of thousands of hard working Americans - something that's more important now than ever before
    • A smart and supportive team who are dedicated to our mission and to setting you up to reach your full potential.
    • A professional develop stipend to invest in ongoing growth, learning, development.
    • Competitive salary, healthcare, retirement, and vacation benefits.

     

    PERFECT FIT

    You'll be a perfect fit for joining our team if...

    • You want to go back to a Series A stage startup or you are *super* ready to be challenged at your first startup.

    • You have built or dream about building a consumer-facing product in a regulated domain.

    • Rails and React are a couple of tools you’ll use to get the job done quickly and know extremely well, but not the only tools you know.

    • You've been working with Rails at an internet-scale company for over 3 years
    • You think money is an important challenge in the lives of everyone and you want to solve that for people especially hourly workers.

    • You pride yourself on your ability to communicate complex concepts or code to anyone who’ll listen, whether they’re technical or not.

    • You want to have outsized impact building the culture of a growing engineering organization.

     

  • Lead Frontend Software Engineer
    The Conversation

    We’re looking for a curious and experienced front end developer to join our platform team.

    At The Conversation our mission is to democratise news, share knowledge and inform decisions.

    In a world that’s infected with Spin and Fake news it’s more important than ever for us to deliver on our mission.

    As a lead frontend software engineer you’ll not only help develop and shape the way news is delivered and consumed, but you will also play a critical role in developing the tools to empower our editorial workforce to quickly produce and review breaking news in a rigorous manner.

    The work you do will have an immediate impact with a reach of over 40M onsite impressions p/month with a further ~40M through our distribution network. With multiple deploys per day you’ll see your work front and centre of the rapidly changing global news landscape.

     
    About The Conversation

    The Conversation (theconversation.com) is an independent source of news, sourced from the academic and research community and delivered direct to the public.

    The Conversation’s platform team is a remote first team focused on making sure our fundamentals are right across the business, consequently our codebase and process is constantly being improved and optimised so we can react and deliver across the changing landscape.

     
    Responsibilities
    • Driving front-end technical strategy.
    • Build efficient and reusable front-end abstraction and systems.
    • Ability to collaborate with designers to rapidly prototype ideas and maintain scalable design systems.
    • Drive delivery of projects from ideation to completion while also ensuring overall reliability, performance, security and stability.
    • Promote a safe and healthy culture to focus on collaboration and open communication.
    • Identify and address performance bottlenecks.
    • Identify and address SEO best practices.
    • Participate in design and code reviews.

     

    Requirements

    • Able to work remotely & autonomously.
    • The ability to clearly convey thoughts and ideas; both verbal and written.
    • Strong communicator and stakeholder management.
    • Extensive experience with delivering front end systems with React.
    • Ability to write high-performance, reusable code for UI components, including appropriate testing.
    • Has had experience with provisioning SSR tooling for use with a Rails/React codebase.
    • Demonstrable product acumen.
    • Intimate knowledge of cross browser and cross-device development.
    • Passion for performance, debugging and benchmarking.
    • Knowledge of SEO best practices, performance with SEO in mind.
     
    Bonus
    • Working with a remote team.
    • Has had experience with Hypernova.
    • Experience with React Native.
    • Experience in setting up build infrastructure and architecture for medium-scale frontend projects.
    • Experience leading engineering projects and teams.
    • Dealing with donation based ecommerce systems.
    • Experience in Publishing, News, Infographics development, Data Visualisation tooling.

     

    Benefits

    • Competitive Salary.
    • Flexible daily working hours, we prioritise for a healthy work-life balance.
    • An engaging and meaningful workplace!
    • Annual education budget (The team usually travels and attends a conference) when safe to do so.

    This role is open to remote applicants within Australia that do not need visa sponsorship. We will require occasional travel to Melb to participate in team planning, offsite, retreat once it is safe to do so.

  • Jr. Engineer Data-intensive Systems
    Ververica
    Location: Berlin or Remote

    Come join our highly talented team at Ververica, and work with amazing colleagues on problems and products that change how companies do data processing, analytics, and applications.

    We are the original creators of Apache Flink, the open source unified batch/stream processing system that powers applications in all types of companies, from tech giants like Alibaba, Amazon, or Netflix, to traditional enterprises like banks or telcos. We contribute heavily to Apache Flink, while building enterprise-grade products on top of Flink.

    Become part of one of the biggest and most active open source communities and do work that has a visible impact. Connect with users around the world, and contribute to bleeding-edge tech or be an advocate for new approaches to long-standing problems.

     

    Junior Software Engineer

    For our Junior Software Engineer positions, we are looking for talented new-grads or newcomers to the space. We seek folks that have a strong aptitude for programming and the challenges of data-intensive systems, and that want to take the opportunity to grow as engineers in our teams.

    This position is for you if you bring strong programming fundamentals, enjoy solving challenging problems, and are excited about the opportunities of open source. You don't need to be an expert in data-intensive systems - that's what you join for to learn. You bring the talent and passion, we bring the environment to learn the rest. The open source field is an amazing place to connect with users and other developers and get visibility for your work.

     
    Candidate Profile
    • University graduate or only few years of experience in the industry
      • Can also be someone who switched jobs and recently became a programmer
      • Internal note: Not someone who has worked in the field for a long time and is still on a junior skill level
    • Very good programmer, very good grasp of data structures, algorithms, distributed system principles
    • Skilled in analyzing and dissecting problems
    • Has the ambition to grow as a programmer and software engineer
    • Eager team player, wants to work with, and learn from, their colleagues
    • Is interested in open source, working with users, and excited about the opportunity open source offers to them.
    • Optionally: Interested in publicly speaking about their work, or writing articles.
    • Knows Java (or other JVM language)
    • Bonus
      • Good knowledge of a native language (Rust/C++).
      • Experience (as an application developer or system developer) with other data-intensive systems or projects (e.g., Kafka, Spark, Hadoop, Pulsar, Airflow, Pinot, Arrow, ZooKeeper, RocksDB, …)
     
    What to Expect from the Job
    • Working on bleeding-edge technology in unified data processing (batch/stream), event-driven applications, data intensive systems, and machine learning.
      You will be part of shaping the direction of the data stream processing space.
    • Being part of an international team of talented developers
    • Working on open source and closed source products.
    • Developing new features, improvements, and fixes; end-to-end responsibility, jointly with other developers.
    • Getting mentoring to support growing as a developer
    • Getting support to become an active member of the Apache Flink open source community
    • Optionally: Presenting work at conferences, meetups, or via articles.
    • Collaborating with-, and supporting open source users through open source channels
    • Working with-, and supporting supporting customers
    • A distributed team: Some developers work remotely, others work in the office in Berlin. Collaboration with other teams across EU, US, China.
  • Senior Backend Engineer/NodeJS
    Fabulous

     

     

     

    Dev : Senior Backend Engineer – NodeJS

     

    We’re looking for a very quick nimble and passionate, startup-style software engineer to support Fabulous growth. If that describes you, joining us means you’ll be working closely with an experienced CTO to build innovative new features (e.g. marketing optimizations engines, billing reporting, etc.) Do you have great expertise in designing and implementing software? Do you feel that helping people around the world achieve healthy habits is an important and meaningful mission for you? Then you should join the Fabulous engineering team.

    What We’re Looking For:
    • Strong coding skills with nodejs, eslint, unit testing and e2e tests
    • Experience with developing, releasing and maintaining modern API layer
    • Experience with object-oriented languages (preferred kotlin)
    • Architect services using well-accepted patterns to allow autonomous development and future scaling
    • Experience with an event-driven microservice architecture inside of the Google Cloud ecosystem to help our web and mobile products give the best experience to its users.

    If you’d like to join a startup with a great product, and more importantly, great potential: drop us a line at jobs@thefabulous.co

    Location: Paris, New York, San Francisco or Remote.

  • Technical Lead Distributed Systems
    Ververica
    Location: Berlin or Remote

    Come join our highly talented team at Ververica, and work with amazing colleagues on problems and products that change how companies do data processing, analytics, and applications.

    We are the original creators of Apache Flink, the open source unified batch/stream processing system that powers applications in all types of companies, from tech giants like Alibaba, Amazon, or Netflix, to traditional enterprises like banks or telcos. We contribute heavily to Apache Flink, while building enterprise-grade products on top of Flink.

    Become part of one of the biggest and most active open source communities and do work that has a visible impact. Connect with users around the world, and contribute to bleeding-edge tech or be an advocate for new approaches to long-standing problems.

     

    Technical Lead Distributed Data Management Systems

    For this position, we are looking for a strong Senior/Staff Software Engineer with experience in leading a team of developers. The role takes responsibility for the overall technical quality of the team's work. We like to give our teams a lot of autonomy in how they work, including processes, architecture, etc. The technical lead takes a key role in ensuring that the team navigates the space created by this autonomy well and creates efficient, robust, and maintainable solutions.

    This position is for you if you enjoy taking responsibility for the technology behind big parts of a product, and like to do that with a group of people that you coordinate and mentor. You are a strong programmer and software engineer yourself with a high standard for quality, and you know your distributed systems. You like to bring this into the team and help your colleagues grow there as well. You know how to break down-, and plan with, complex problems and features and thus ensure the team can approach challenging tasks.

     

    Your Profile
    • Several years of industry experience, or academic experience
    • Good knowledge of distributed system- and database architectures
    • Prior experience in building-, or contributing to, distributed data-intensive systems
    • Experience with coordinating work in a team
      • applying agile software development methodologies
      • breaking down problems/tasks, defining goals/milestones, tracking progress.
      • ownership/responsibility for components, including maintainability and documentation
      • (Note: It is not necessary to have filled a lead role in the past, the experience can also come from having been a participant in a team that applied similar principles).
    • Good software engineering skills:
      • know how to write clean, testable, and maintainable code
      • write documentation
      • understanding of simple and robust designs, including designing APIs
    • You have experience with larger projects (large code bases)
    • You know how to mentor other developers, teach best practices
    • Bonus:
      • Deep understanding of Java and JVM mechanics
      • Solid understanding of a native language (Rust/C++).
      • Interested in speaking about their work, internally and externally, or writing articles.
     
    What to Expect from the Job
    • Working on bleeding-edge technology in unified data processing (batch/stream), event-driven applications, data intensive systems, and machine learning.
      You will be part of shaping the direction of the data stream processing space.
    • Leading a an international team of talented developers
    • Taking responsibility for technical excellence and personal growth of team members
    • Taking responsibility for the processes and results of the team.
    • Taking ownership of critical parts of the projects/products, including shaping their direction.
    • Working on open source and closed source products.
    • Being a mentor to team members to help them grow
    • Becoming an active member of the Apache Flink open source community
    • Optionally: Presenting work at conferences, meetups, or via articles.
    • Collaborating with-, and supporting open source users through open source channels
    • Working with-, and supporting supporting customers
    • A distributed team: Some developers work remotely, others work in the office in Berlin. Collaboration with other teams across EU, US, China.
  • Front-End Developer
    Pixelmatters

    Pixelmatters is a digital product design and development company.

    Our mission is to create top-notch digital products that make people's life easier, everywhere, every day. Our vision is to be a company in which people are proud of being, and for which talented people look at a place they want to be, as a good reference.

    We're looking for you, a Front-end Developer with an exceptional ability to translate pixels into code. You can work closely with Project Managers, Designers and other Developers. You have the ambition to work on innovative and inspiring projects.

    You believe in your skills and your perspective about the technology world, so you are ready to share your talent with our team. On top of everything, you are someone with pride and passion for what you do.

     

    Requirements

    • Bachelor’s degree in engineering, computer science or related field, or equivalent work experience
    • Experience with JavaScript frameworks such as Vue.js or React.js
    • Experience with HTML5, CSS3, Javascript/ES6 and Typescript
    • Proficiency using CSS pre-processors (Sass and/or LESS)
    • Ability to integrate web services (RESTful, JSON)
    • Understanding of cross-browser and device compatibility issues and ways to work around them
    • Familiar with version control systems such as Git
    • Good understanding of English (written and spoken)


    It would be awesome if you also have...

    • Experience working with state management systems (Vuex/Redux)
    • Understanding of trunk-based development methodology
    • Ease of use on dependency managers like npm or yarn
    • Ability to build and run Docker containers
    • Knowledge building design systems on Storybook
    • Ability to write unit tests (Jest) and e2e tests (Cypress)

     

    Benefits

    • Quality-driven, inspiring and collaborative work environment
    • Competitive salary and benefits, including health insurance
    • For now, you’ll be working fully remote. Over 2021, we’ve planned opening a new office located at Porto’s downtown. You’ll then be able to decide where to work from
  • Android Developer
    Pixelmatters

    Pixelmatters is a digital product Design and Development company. Our mission is to make people's life easier, everywhere, everyday. We cultivate a design-driven culture, focused on solving problems and creating solutions. We are a group of unique individuals with the magic ability to improve existing things and to turn ideas into something that you can see, touch and feel.

    We're looking for you, an Android Developer who possesses a passion for mobile technologies with an exceptional ability to bring mobile applications to life. A team player who likes to work in a fast-paced environment and has no problem dealing with pressure. You can work closely with Clients, Managers, Designers and other Developers. You have the ambition to work on innovative and inspiring projects.

    You believe in your skills and your perspective about the technology world, so you are ready to share your talent with our team. On top of everything, you are someone with pride and passion for what you do.

     

    Requirements

    • Bachelor’s degree in engineering, computer science or related field, or equivalent work experience
    • Experience with Kotlin, Android Studio and Android SDK
    • Experience working with mobile design patterns
    • Ability to integrate web services (RESTful, JSON)
    • Understanding of the full mobile development lifecycle (UI implementation and data modeling)
    • Care about code quality, maintainability and scalability
    • Familiar with version control systems such as Git
    • Knowledge of automated testing platforms and unit tests
    • Good understanding of English (written and spoken)


    It would be awesome if you also have...

    • Portfolio of Android apps in the Play Store
    • Knowledge of CI/CD
    • Experience with performance and memory optimization
    • Understanding of embedded databases and other system datastores
    • Knowledge on other mobile platforms (native Android and hybrid solutions)

     

    Benefits

    • Quality-driven, inspiring and collaborative work environment
    • Competitive salary and benefits, including health insurance
    • For now, you’ll be working fully remote. Over 2021, we’ve planned opening a new office located at Porto’s downtown. You’ll then be able to decide where to work from
  • iOS Developer
    Pixelmatters

    Pixelmatters is a digital product Design and Development company. Our mission is to make people's life easier, everywhere, everyday. We cultivate a design-driven culture, focused on solving problems and creating solutions. We are a group of unique individuals with the magic ability to improve existing things and to turn ideas into something that you can see, touch and feel.

    We're looking for you, an iOS Developer who possesses a passion for mobile technologies with an exceptional ability to bring mobile applications to life. A team player who likes to work in a fast-paced environment and has no problem dealing with pressure. You can work closely with Clients, Managers, Designers and other Developers. You have the ambition to work on innovative and inspiring projects.

    You believe in your skills and your perspective about the technology world, so you are ready to share your talent with our team. On top of everything, you are someone with pride and passion for what you do.

     

    Requirements

    • Bachelor’s degree in engineering, computer science or related field, or equivalent work experience
    • Experience with Swift, Xcode toolset and Cocoa Touch frameworks
    • Experience working with mobile design patterns
    • Ability to integrate web services (RESTful, JSON)
    • Understanding of the full mobile development lifecycle (UI implementation and data modeling)
    • Care about code quality, maintainability and scalability
    • Knowledge of automated testing platforms and unit tests
    • Familiar with version control systems such as Git
    • Good understanding of English (written and spoken)


    It would be awesome if you also have...

    • Portfolio of iOS apps in the App Store
    • Knowledge of CI/CD
    • Experience with performance and memory optimization
    • Understanding of embedded databases and other system datastores
    • Knowledge on other mobile platforms (native iOS and hybrid solutions)

     

    Benefits

    • Quality-driven, inspiring and collaborative work environment
    • Competitive salary and benefits, including health insurance
    • For now, you’ll be working fully remote. Over 2021, we’ve planned opening a new office located at Porto’s downtown. You’ll then be able to decide where to work from
  • (Senior) Backend Developer
    ZeptoLab

    We are looking for an experienced Backend Developer to join Bullet Echo team!

    As a Backend Developer at Zeptolab, you'll be embedded in a game team, actively contributing to game design and direction, as well as building scalable backend components. You'll be responsible for making sure that our hundreds of thousands of daily players get the best, most uninterrupted experience possible.

    If you have experience of developing live systems, and you understand what it means to support a system with large user volumes, in addition to being interested and excited about working in these areas - this might be a great opportunity for you!

    This role is remote.

     

    Responsibilities

    • Design, implementation, deployment and maintenance of highly-scalable and available game backend components;
    • Contribute to best-practices on reliability and availability;
    • Work as part of a team improving development process and communication and contributing to game design discussions.

     

    Requirements

    • Excellent Java programming skills – a minimum of 5 years experience with server-side Java, concurrency handling, and distributed systems;
    • Good experience with Linux shell and scripting languages;
    • Database design and implementation skills, and good SQL knowledge;
    • Collaborative mindset and good communication skills in Russian and English;
    • Ability to think clearly under pressure. We aim for minimal downtime in our games, and you are expected to be able to respond to and troubleshoot a wide range of issues in a production environment;
    • Strong self-organization skills. Being passionate and committed to tasks, and an autonomous person with high levels of initiative and energy.

     

    Nice-to-haves

    • Enthusiasm towards games in general;
    • Familiarity with Kotlin or other JVM-based languages (Scala, Groovy);
    • Knowledge of network protocols and non-blocking IO;
    • Experience with NoSQL databases, Cassandra and Redis, in particular, would be a plus;
    • Understanding the challenges and caveats of large-scale distributed systems;
    • Familiarity with concurrent, event-driven systems.

     

    Why join us

    • We do something magical and unique – we create great games – and we do it well;
    • We operate in a challenging and rapidly growing mobile gaming industry;
    • ZeptoTeam - is a cohesive team of enthusiastic professionals - so your input will be heard, and your role in the project will be weighty.

     

    Diversity is important for us
    ZeptoLab is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, gender, gender identity or expression, sexual orientation, or disability.

  • Software Engineer
    Kuali
    Who are we?

    Kuali builds software solutions for higher education. We help our customers — colleges & universities — focus on providing a fantastic education to students by decreasing their administrative costs. We work in a competitive space, ripe for innovation, with users ready to be delighted.

     

    Our culture

    As a company, we are guided by our cultural values:

    • Iterate to evolve
    • Cultivate openness
    • Act with accountability
    • Assume the best
    • Practice humility
    • Deliver amazing experiences
    • Make mistakes

    As team members at Kuali, we learn from and teach each other, we practice transparency and empathy, and we delight in delivering value to our customers.

    We work remotely, and have for years. Distributed work is in our bones, with a history of institutions working across state lines on open-source software for more than ten years. Our employees each work in the environment where they’re happiest, from Pennsylvania to Hawaii. We work consciously to create a collaborative and healthy remote work culture, and we travel to meet in person a few times each year.

     

    Everyone should love their work.

    Kuali has been voted a top place to work for 3 years in a row by the Salt Lake Tribune. We also made Forbes' list of America's Best Startup Employers for 2020. Not too shabby.

     
    Your team

    You will be part of the Kuali Financials team, working closely with Customer Success colleagues, who are focused on helping customers get the most value from their investment in our software, and the team-members who design and build our products. Customers use our Financials product to efficiently and effectively manage the complex accounting needs of higher education.

     
    Who are you?

    We’re looking for curious, enthusiastic, empathetic engineers to solve problems, execute on ideas, advocate for the customer, and contribute to a team culture built on trust and mutual respect. As a customer success engineer here, you’ll contribute to our goal of delighting the people who use our software. You’ll do this by working closely with new customers to help them learn the technical ins and outs of building integrations with Kuali Financials and migrating their existing data into the system. You’ll build lasting relationships with these clients and be there to assist them as their use of our systems changes and grows.

    Some of our customers require very specific solutions. In this role, you’ll take a hands-on approach to solving problems for customers within their customized product implementations. You’ll be responsible for building and maintaining solutions for these customers and their unique requirements. Sometimes these requirements should drive a new feature in the base product, and sometimes they shouldn’t. As you learn more about our customers and our product, you’ll thoughtfully consider these questions, prompt these conversations, and help drive these decisions.

    We believe the best products are created by teams who represent a broad range of ideas and perspectives. We value employees with diverse backgrounds and experiences.

     

    Requirements

    You...
    • Have 5+ years of experience building and maintaining enterprise software in Java.
    • Have experience working on web applications and an understanding of the full stack.
    • Are ready to work on migrating data from legacy systems and provide an excellent support experience to our customers.
    • Are passionate about your role in helping customers achieve their missions, and ready to dig in and solve problems.
    • Are a thoughtful communicator and skilled collaborator. You listen and ask the right questions to understand a customer’s needs, and you can effectively represent your ideas across functions of your team.
     
    We’d be delighted if you bring any experience with:
    • Maven overlays and/or customized applications
    • Spring
    • Infrastructure and AWS Services
    Other things you should know:
    • This team is (and has always been) fully remote. You’d be expected to have a suitable home working environment or alternative. We try to get together in person as a team or company 2-4 times a year.

     

    Benefits

    • Top-of-the-line equipment of your choice to get your job done
    • A truly exceptional benefits package including full premium coverage for employee and dependent medical and dental care
    • 401(k) matching
    • Paid Maternity/Parental leave
    • All the paid time off you need (just work it out with your manager)
    • Allowance for continuing education, conferences, and/or training
    • Space to work on self-driven projects during “hack time”
    • Employee resource groups and community events
  • Software Developer, Containers & Integration
    KubOS

    Overview

    Kubos is a software-focused space startup, redefining software’s role in space. We focus on moving satellite operations to the cloud through our Major Tom mission control platform, and work with customers to understand pain points and add value.

    In line with our goal of redefining software’s role in space, Kubos is creating a software development and packaging infrastructure to deploy containerized applications to operating satellites--cloud computing in an orbiting constellation. Enterprises will have seamless orchestration of cooperating software across diverse space systems and orbits. But it won’t be without its challenges and that’s where you come in.

    We’ll collaborate with government and commercial entities to understand needs and lay down some of the cornerstones, then create the foundation technologies to make this happen. Kubos is looking for highly motivated and capable developers to join our team to move the “edge” in edge computing to space.

    Kubos is a 100% remote company since its founding in 2015. We hire the best and brightest talent within the United States.

     

    Position Description

    You will be in a small team responsible for the development and integration of a hybrid container system that will be used to develop and host applications on multiple platforms in the cloud and on various spacecraft. Work will focus on systems-level engineering to adapt off-the-shelf container technologies, create hardware abstraction, and build the tool-chain used to validate, package, and deploy applications.

     

    Responsibilities

    • Help select base container technologies; develop “hybrid” container-runner and monitoring
    • Create a satellite-appropriate hardware abstraction layer, providing portable applications with uniform access to satellite payload instruments
    • Stitch together the components of the software build, test, storage, and deploy pipeline
    • Aid in customer briefings and reports

     

    Technical Areas

    Over the next couple of years, you’ll likely be working with

    • virtualization technologies like Docker BuildKit, Containerd, runc, libcontainer
    • embedded Linux systems
    • Microsoft VS Code, Azure cloud and edge computing
    • several different programming languages

     

    Requirements

    • Must be a U.S. citizen or U.S. person (green card status), resident in the U.S.
    • Experience in non-web development on Linux-based systems
    • 4+ years software development experience
    • Excellent verbal and written communication skills

     

    Benefits

    • Work with space enthusiasts bringing modern software development to the satellite industry while using web technologies you know and love. Your code will live on the ground, in the cloud, in space, and eventually in deep space.
    • Company pays 100% of healthcare and dental premiums for you and your dependents
    • Competitive compensation
    • Equity (stock options)
    • Work remote with an entirely remote yet well-connected team
    • Unlimited vacation
    • Home office equipment stipend
    • 401K Retirement Plan
  • (Senior) JavaScript Engineer
    Tradeshift
    Company Description

    Have you ever worked for a company that actually wanted you to bring your whole self to work every single day?

    About Tradeshift
    Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions.
     

    Job Description

    The Financial Solutions and Payments Team:

    You will become a member of the fast expanding Financial Solutions and Payments team and be part of an international, skilled, cross-functional environment where roles are not set in stone can include aspects of engineering, product management, build, deployment and operational management and designing. If you want to work full-stack all-round, that's perfect, if you want to specialize in one area, that's great too! Your responsibilities will grow to match your abilities and experience, and then some.

    Our team develops innovative financial technology products across business-to-business payments, banking and lending services for use by Tradeshift's customers all across the world.  We innovate within existing and entirely new Financial Services concepts and also deliver pivotal infrastructure enabling other applications:  Our payments services allow businesses all over the world to send and receive money.  Our lending solutions allow trading entities real-time access to affordable capital.  We enable global commerce by removing every bit of complexity within cross-border transactions and trade finance.  Come and join us. We are looking for enthusiastic individuals who share in our excitement for building innovative financial technology.      

    We are an engineering team originally based in San Francisco, but we are now working remotely, and will continue to have an office optional approach going forward. Therefore, we would like to work with candidates in a similar time zone.

     

    Job Description

    We’re looking for an outstanding Senior JavaScript Engineer with the skills to challenge, extend, and improve our products. We expect you to be immersed in and energized by new trends, frameworks, and technologies, and to have the ability to evaluate the longer-term value and quality of new developments. You should be able to:

    You will be responsible for contributing to the technical design, development, and implementation of Tradeshift Cash. We believe in shipping code, and we have just enough process in place for everyone to remain productive. But we expect you to do more than just write production code; in a typical week, you could be:

    • Brainstorming technical architecture options with your team
    • Reviewing PRs from colleagues in our European offices
    • Fielding questions from product managers about new features
    • Fixing a bug you randomly came across and improving unit test coverage
    • Giving a presentation to developers about a new technology you have been experimenting with

    At Tradeshift, we are changing the way companies do business together. You will have the opportunity to make a difference as we strive to connect all of the companies in the world and make business applications better for people. Of course, this will not be easy; you will face a lot of complex challenges in our growing, global, fast-paced startup.

    We believe in team-based component ownership, development, and quality assurance. We expect engineer involvement in all user stories from their inception through deployment and monitoring. Our teams have great autonomy and responsibility to choose the best solutions, technologies, and approaches to bringing Tradeshift to the next level.

     
    Qualifications

    What you will do:

    • Write effectively and concisely, and communicate well by making things easy to understand
    • Strike a balance between shipping soon and finding a perfect solution, and understand the tradeoffs in a situation
    • Develop and maintain a world-class responsive frontend framework, and engage in discussions about making both incremental and drastic changes
    • Build beautiful, robust, cross-device compatible UI, and ensure there is sufficient coverage with automated tests
    • Bridge the gap between intended user experience and practical implementation, and communicate the options clearly to designers and product managers
    • Lead a team in taking a product from concept to release, and assume responsibility for the success of the product and the growth of your team

     

    Requirements: 

    • Bachelor's degree in Computer Science or a closely related field
    • 5+ years work experience with Javascript
    • Communicate clearly and concisely to other engineers, designers, and product managers
    • Not required, but preferred: 
    • Experience with Node.js or typescript
    • Experience with frontend technologies
    • Experience with cloud based services
    • Experience or interest in high-scalability distributed systems
     
    Additional Information

    Location: Remote...but not alone.
    Your colleagues are wicked smart and some of the kindest and nicest people around. We’re never assholes. You’ll be given the opportunity to do creative problem solving for issues that actually matter, and have a real impact on the projects you are driving.

    Culture 
    Our culture began day one when three Danes poured their brains, heart, and guts into creating a platform that could connect every business in the world. We expect each employee to approach their work with the same amount of pride and passion. One day you might find us having a ping pong match in the middle of the work day, and then you’ll find us handing off projects to colleagues in different time zones so we can continue progress around the clock. 

    TradeShifters come from various backgrounds and nations, and we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, and welcoming teammates from all walks of life.

    We value diversity and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Why you might like working here:

    • You love autonomy and the freedom to get your work done how you want 
    • You like sharing your opinions and feeling like they matter
    • You want to work for a company that requires you to bring your whole self to work every day: brains, heart, and guts.
    • Career and professional development opportunities

    • Flexible hours and vacation policy

    • Supplemented cell phone plan

    • Lunch provided daily from local SF eateries and snacks

    • Fully paid 6 months parental leave
    • A competitive compensation package + equity

    • 100% covered medical, dental and vision benefits

    • Life, short and long-term disability insurance

    • 401k

    • Wellness and volunteer Programs

    • Fun company events like happy hours, outings and much more!

    All your information will be kept confidential according to EEO guidelines.

  • Software Engineer, Finance Automation
    Hopper
    ABOUT HOPPER
     
    At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace -- one that enables our customers to save money and travel better.
     
    Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying and taking process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey.
     
    Hopper has launched several bespoke fintech products that leverage our immense first and third-party data to create products and value that do not exist elsewhere - including Refundable and Flexible Tickets and Price Freeze. Thanks to these offerings, Hopper’s revenue growth is up 112% despite the travel slowdown due to COVID-19.
     
    With over $250M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its acceleration to becoming the world’s fastest-growing end-to-end customer-centric travel offering.
     
    Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 50 million times and sees over 1 million new installs per month. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019. 
     
    Come take off with us!
     
    Our new Finance Automation team is working closely with financial analysts, application engineers, data scientists and product owners to build an integrated platform for reliably tracking, understanding and growing our business. If you share a passion for building gold-standard process automation and data infrastructure, we’d love to talk to you.
     
    As a Lead Software Developer at Hopper, you will leverage the latest technologies to solve challenging problems that will impact millions of users. You will lead a team of developers to break down complex problems and implement robust and scalable solutions.
     
     
    IN THIS ROLE, YOU WILL:
    • Align and drive team members towards an inspiring vision, yet stage work to deliver value incrementally
    • Define data requirements, identify data sources, design and implement appropriate ETL processes using Google Cloud technologies
    • Work closely with engineers, product managers and finance analysts to understand data needs.
    • Develop and scale the data processing pipelines feeding our data warehouse and financial ledgers
    • As a hands-on lead, you will work closely with business owners to deliver rapid value
    • Manage, mentor, and coach technical team members
    • Build integrations with third-party APIs to create new data sources.
    • Deploy automated data pipeline management and monitoring. 
    • Experiment with new tools and technologies to improve efficiency.
    • Establish and maintain rigorous data quality standards in our data pipelines and core datasets.
    • Implement systems to measure data quality and consistency.
     
    A PERFECT CANDIDATE HAS:
    • Experience integrating software with financial, ledger and ERP systems
    • Experience managing a team of 3 to 5 developers
    • Thorough understanding of at least one modern programming language such as Scala, Java, or Python
    • Experience working in a cloud environment with data warehouse technologies such as BigQuery, Redshift, Athena and Snowflake
    • Experience with designing and building large scale data pipelines with Function-as-a-Service frameworks like Lambas and Cloud Functions
    • Demonstrable experience with SQL, HQL, CQL, etc.
    • Backend development experience with Scala, Java, Python, unix shell scripting 
    • Experience building ETL pipelines is a strong plus
    • Excellent written and spoken communication skills in English
    • Effective analytical skills
     
    OFFERING REMOTE WORK FROM THE FOLLOWING STATES:
     
    - California
    - Connecticut
    - Florida
    - Georgia
    - Illinois
    - Maine
    - Massachusetts
    - Missouri
    - New Jersey
    - Nevada
    - New York
    - Oregon
    - Rhode Island
     
     
    #LI-Remote
    #BI-Remote
  • Backend Engineer
    Bizly, Inc.
    Backend Engineer

    Our mission: Make meetings better, for everyone

    At Bizly, we want to turn meetings into the amazing sources of productivity, connection, and happiness they were meant to be. Our robust meeting-building platform gives organizations everything they need to plan and run gatherings to actually accomplish that. Now we need you.

     

    We're hiring a Backend Engineer

    To grow our capabilities, reach, and impact—and to change the fate of meetings forever—we're welcoming more humans to our engineering team. This role will help us upgrade our backend architecture, develop best-in-class APIs, and bring to life a user-facing reporting dashboard. We need someone to:

    • Solve product and reporting problems and build backend experiences that help people improve every meeting of their professional lives (yes, every meeting)
    • Understand our user's meetings and how they are performing—and then figure out how to improve them
    • Raise the bar on Bizly's architecture and API quality 
    • Support and elevate our engineering team with your passion for building great products

    Psst: We're headquartered in NYC but are fully remote-friendly.

     

    What you can bring to Bizly:

    • 5+ years of development experience
    • The ability to write high-quality code
    • Experience with various coding languages; working in Node and Laravel is a plus, but overall skill matters more than certain languages or frameworks (we'll teach you)

     

    You're the kind of person who:

    • Thrives in a collaborative, fast-moving, startup environment
    • Are interested in understanding Bizly's data opportunities and using ML/AI to improve workplaces and the lives of users


    Inclusivity is central to our company, product, and mission. If you're passionate, dedicated, and unafraid to change the status quo, we encourage you to apply, even if your experience isn't an exact fit. At Bizly you'll have the opportunity to grow, space to be yourself, and ownership over your success, not to mention a few perks. It's an exciting time to get in early and make an impact following our 10x ARR growth over the past year. Show us what you got!

  • Frontend Engineer
    Bizly, Inc.
    Frontend Engineer

    Our mission: Make meetings better, for everyone

    At Bizly, we want to turn meetings into the amazing sources of productivity, connection, and happiness they were meant to be. Our robust meeting-building platform gives organizations everything they need to plan and run gatherings to actually accomplish that. Now we need you.

     

    We're hiring a Frontend Engineer

    We're welcoming more humans to our engineering team to grow our capabilities, reach, and impact—and to change the fate of meetings forever. This role will focus on creating patterns and surfaces that drive new, powerful behaviors around meeting planning. We need someone to:

    • Solve product problems and build frontend experiences that help people improve every meeting of their professional lives (yes, every meeting)
    • Anticipate user's needs and create solutions that guide them to where they need to go
    • Quickly fix UX issues, add polish, and ultimately raise the bar for product quality and standards at Bizly
    • Support and elevate our engineering team with your passion for building great products

    Psst: We're headquartered in NYC but are fully remote-friendly.

     

    What you can bring to Bizly:

    • 5+ years of front-end development experience, building, running, and debugging web applications using modern JS frameworks
    • The ability (and enthusiasm) to collaborate with designers, product managers, and more to come up with innovative ways to quickly solve our user's problems
    • A keen eye for design and a commitment to quality

     

    You're the kind of person who:

    • Takes pride in owning projects from ideation to completion
    • Thrives in a collaborative, fast-moving, startup environment
    • Is super passionate about building amazing experiences and owning how that happens

     

    Inclusivity is central to our company, product, and mission. If you're passionate, dedicated, and unafraid to change the status quo, we encourage you to apply, even if your experience isn't an exact fit. At Bizly you'll have the opportunity to grow, space to be yourself, and ownership over your success, not to mention a few perks. It's an exciting time to get in early and make an impact following our 10x ARR growth over the past year. Show us what you got!

     

     

Customer Support

  • Customer Support Consultant
    SupportYourApp

    Interested in Software, Hardware and E-Commerce products?

    Join our SupportYourApp team as a Customer Support Consultant and provide high-level quality support for famous IT-companies from all over the world.


    Who are we?

    SupportYourApp is a leading customer support outsourcing company. We work with 25 countries and provide support in 31 languages. There are amazing startups as well as leaders of IT industry among our clients. Grab your chance to join them, and send us your CV in English pointing out your outstanding skills!

    Visit our website: www.supportyourapp.com

     

    Requirements

    • Fluent English or German
    • Analytical & Research Skills
    • Customer-oriented and responsible attitude

     

    Will be a great plus:

    • Experience with CRM systems
    • Experience in Customer Support
    • Experience with native speakers
    • International exchange programs participation
    • Stress resistance

     

    What You’ll Be Doing:

    • Resolving basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat, and calls)
    • Becoming a product expert and providing documentation updates to our knowledge base
    • Ensuring customers' satisfaction
    • Communicating with developers from various IT-companies

     

    Benefits

    • Flexible or fixed schedule
    • Opportunity to work remotely
    • Competitive compensation
    • Paid intensive training and trial period
    • Great management with no bureaucracy
    • Good bonuses for referring friends (referral program)
    • SupportYourApp Medical Policy
    • Coffee, tea, candy, season fruit, and vegetables
    • Various sports events and teambuildings
    • Partial compensation for SportLife membership
    • Corporate Library
    • Occasional business trips
  • Customer Success Representative
    Medely
    THE COMPANY
     
    Medely connects medical facilities with top-quality, pre-screened independent healthcare professionals. We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare staffing is done. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare.
     
     
    HIGHLIGHTS
     
    Founded in 2016 and having recently secured their Series B, Medely is facing explosive growth in a $3.65 trillion U.S. healthcare market ripe for tech disruption (Forbes, 2019).
    Medely’s staffing platform provides high quality, on-demand professionals to more than four thousand healthcare facilities in over 50 U.S. markets. Their network boasts over forty thousand selectively vetted and credentialed healthcare professionals including nurses, medical assistants, technicians, and specialists. Medely achieved excellent growth in 2020 and plans to build on that with a goal of 300% growth in 2021.
     
     
    THE OPPORTUNITY: CUSTOMER SUCCESS REPRESENTATIVE
     
    Be part of our growing company by joining the Frontline Health customer success team! 
     
    The Customer Support Representative, will play a starring role helping to reach Frontline Health’s goal of continually innovating, adapting to our rapid growth and providing best-in-class service levels. As we are a growing startup, your voice matters when it comes to process optimization and customer success best practices. 
     
     
    WHAT YOU WILL DO:
    • Work collaboratively with our team of Healthcare Recruiters and Client Account Managers to provide the assistance and solutions needed to ensure that our travelling healthcare professionals are able to focus on the important work they are doing and that they come away with a positive experience not only with the facility but of Frontline Health as well.
    • Serve as the primary point of contact for the entire Frontline Health customer base and prospective employees with information about performance standards, policy and procedures, and protocols during their assignment
    • Handle customer cases via email, phone, and live chat in compliance with established SLA’s without sacrificing customer satisfaction
    • Bridge communication between internal departments and Frontline Health’s customer base
    • Provide internal feedback and suggestions for process and product improvements
    • Generate and maintain expert knowledge of Frontline Health services, the healthcare staffing industry, competition, market happenings and trends
     
    THE RIGHT CANDIDATE: QUALIFICATIONS & PERSONAL ATTRIBUTES
    • Education: BA/BS degree
    • Experience: 1+ years of experience in a customer-facing role
    • To succeed and thrive in a remote work environment, the person we hire will be able to work independently,  be motivated, and committed to our customers, their team and to the mission of the company 
    • Excellent verbal and written communication skills
    • Ability to manage multiple projects simultaneously while maintaining strict attention to detail and deadlines
    • Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions; ability to interact at various levels of technical and non-technical depth
    • Outstanding analytical, problem-solving, organization, prioritization, and multitasking skills
    • Possess a customer-service mentality and sense of urgency; communicate with a professional, friendly demeanor and positive attitude
    • Comfortable using a wide variety of the technology applications and is excited to learn to work with new ones
     
    WHY MEDELY: BENEFITS & PERKS
     
    Competitive Compensation: Based on experience and performance
    Long Term Incentives: 401k
    Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
    Flexibility: We believe that work/life balance is important, so we offer three weeks of vacation and ten paid holidays
    Energetic team environment
    Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry on a national scale!
    Ownership: Drive meaningful business impact on a team that you’ll help build and define!
     
     
    We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
     
    Medley does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. 
  • Customer Support Associate
    SidelineSwap

    About SidelineSwap

    SidelineSwap is the #1 online marketplace in sports. Since we launched in 2015, more than a million athletes have joined our community to buy and sell their gear. Our mission is to make sports more affordable. In 2019, SidelineSwap was named one of the fastest growing marketplaces on Andreessen Horowitz's A16z Top 100 marketplace list. Our small team is distributed throughout the East Coast (but concentrated in Boston). We operate with a great deal of autonomy, while still remaining highly collaborative. You can learn more about our company values here.

     

    About the role

    SidelineSwap is hiring a part-time Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for ensuring buyers and sellers on SidelineSwap have an amazing experience. We’re looking for someone with a passion for helping others who will immerse themselves in the SidelineSwap community.

    This role will involve supporting buyers and sellers throughout transactions, as well as general community moderation tasks.

    This is a part-time role with the potential to evolve into a full-time role. We welcome candidates who are already working part-time or full-time elsewhere, especially those with customer support experience at e-commerce or marketplace companies.

     

    Responsibilities

    • Engage with SidelineSwap users via Zendesk in a timely, friendly, and professional manner.
    • Demonstrate empathy while eloquently brokering resolutions in disputes between buyers and sellers.
    • Research, troubleshoot, and recommend solutions to a broad range of customer support requests.
    • Maintain efficient processes that require strong attention to detail, and seek new, creative ways to optimize our current systems.
    • Work 10-15 hours per week, 4-5 days per week. Strong preference for candidates who can work evening hours and weekends (eastern time).

     

    Requirements

    • Must have 1+ years experience in a customer support role at an e-commerce or marketplace company
    • Experience with Zendesk 
    • Excellent written and verbal communication
    • Experience working on remote teams 
  • Customer Success Manager
    Qualio
    About Us

    Qualio is a tech startup that is the first cloud quality management software for the entire Life Sciences ecosystem. Medical device and pharmaceutical companies need a secure and scalable quality management system with the flexibility to support their evolving needs. Qualio meets that challenge by cutting through the complexity to optimize and automate critical quality processes.

    With a remote-first, office agnostic approach, the Qualio team is distributed across North America and Europe.

    What will I be doing?

    You will work with our customers to uncover and understand their goals, align on business objectives, and be responsible for implementing account plans to grow and secure your portfolio. You will wear numerous hats daily while prioritizing the retention and expansion of our customers to ensure mutual success.

    Your day-to-day is a mix of proactive and reactive work. The proactive work includes running customer meetings, handling renewals, up-sells, and some project management. The reactive will consist of support and general account management duties.

    What will I be measured on?

    • Renewal Attainment
    • Account Expansion
    • Customer Satisfaction (NPS)

    As a Customer Success Manager, you will:

    • Be the key contact and advocate for your assigned customer list
    • Maintain a revenue base by managing account support, retention, and renewal
    • Drive upgrade revenue from new product feature adoption and expanded usage
    • Collaborate with the Product, Marketing, and Sales teams to advocate for your customers and proactively find ways to grow our customer base
    Requirements

    What skills do I need?

    • 5+ years of Customer Success in a B2B SaaS company
    • Proven expertise in driving account expansion
    • Demonstrated experience as a trusted advisor to customers
    • Great communication skills across multiple mediums (video conference, phone, email)
    • Experience with Salesforce.com, Intercom, Asana, Hubspot, Recurly (or similar softwares)
    • Exceptional organizational and time management skills
    • The ability to thrive in a fast-paced environment
    Benefits

    In addition to playing an important role in building Qualio, you'll receive:

    • Competitive salary
    • Matching 401k
    • Medical, Dental, and Vision Benefits
    • Unlimited PTO policy
    • Company allowance for home office supplies
    • Opportunity to make a difference through helping life-saving products get to market

     

  • Sucuri Chat Sales and Support
    GoDaddy

    GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. With 20 million customers worldwide, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.

     

    Join our team  

    Our Sales Representatives are the front of site, first line sales responders. Although we are responsible for sales and it is in our title we wear several different hats. Such as front-line support and sales chat functions. Here at Sucuri we deal with a wide range of people who operate websites from single website owners to agencies that run hundreds of websites. Our goal is to help remediate issues involving malware and to protect the sites from being attacked in the future.

     

    Location 

    You’ll have the opportunity to work remotely from anywhere in the US.

     

    What you'll get to do 

    • Maintain a positive, customer-first attitude
    • Educate customers on security related issues regarding their websites
    • Knowing our products inside and out so you can educate others on them
    • Responding promptly to customers inquiries via call or chat
    • Maintaining accurate records of customer interactions
    • Ensuring customer happiness and providing customer support when needed
    • Lead generation including sending leads to Sales Consultants
    • Maintain customer care standards 

     

    Your experience should include 

    • Customer Service Experience
    • You're a self-starter that dedicatedly plans and prioritizes your day to complete necessary tasks with minimal direction
    • This role is work from home so your internet speed needs to be at least 2mbs down and 2mbs up
    • Your at home work environment should be a quiet place to take and make calls when required and to be on chat uninterrupted
    • You meet the performance metrics required for this role such as schedule adherence
    • You possess the ability to learn new concepts on the fly
    • We take care of website security issues every single day so it's meaningful to know things like file transfer protocol, DNS, and SSH
    • You have flexibility in the hours you can work. We are hiring for a swing shift 1pm-10pm PST Monday through Friday

     

    We've got your back...

    Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.  

     

    GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

    If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at myrecruiter@godaddy.com.

    GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

     

  • Onboarding Specialist, Teams
    Stack Exchange

    Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 60 million professional and aspiring programmers visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

    We partner with businesses to help them understand, hire, engage, and enable the world's developers. The products and services are focused on enterprise knowledge sharing, technical recruiting and developer marketing. Our clientele includes Google, Microsoft, Bloomberg, and many other Fortune 500 names.

    As an Onboarding Specialist, you will be the first to support the growing number of customers on Stack Overflow for Teams. This individual will ultimately set customers up for success on our Teams collaboration platform. You’ll focus on getting users familiar to the platform, understanding product capabilities, owning the training experience for customers to drive quick adoption, engagement, and delivering best practices. As our ideal candidate, you are empathetic, customer-centric, and experienced in training others and developing valuable educational content.

     

    What You’ll Do:

    • Prepare and lead customer onboarding experience assessing customer needs, and customizing onboarding experience to maximize adoption
    • Establish a trusted advisor relationship to ensure customer satisfaction
    • Work alongside the CSM to learn the goals and objectives of new customers and translate those needs into a tailored implementation and onboarding process
    • Exceptional relationship builder while maintaining a sense of urgency with tight deadlines 
    • Apply best-practice User Experience/Customer Experience/User Research and training methodologies
    • Identify and report issues within the customer experience
    • Plan and execute a seamless transition between onboarding and upfront road mapping and the ongoing efforts of the Customer Success team
    • Experiment with new onboarding flows to accelerate growth
    • Partner with cross-functional teams to improve our new product offerings and messaging
    • Build longer-term customer relationships to foster brand loyalty

     

    What You'll Need to Have:

    • Have a passion for leading and helping others, operational agility and a blend of technical and interpersonal skills
    • Excellent attention to detail and time management 
    • Strong analytical capabilities for advanced problem-solving
    • Can empathize with users and quickly grasp the issues they’re facing
    • You thrive in ambiguity, are collaborative by nature and can work in a world when there isn’t total clarity
    • Have experience in a continually changing environment where you are agile and able to adjust strategies and realign priorities
    • Proven your ability to succeed in both collaborative and independent work environment
    • Loves SaaS and fast-growth tech

     

    Nice to Have:

    • 2+ years experience in Onboarding role at a SaaS company
    • Experience with Success technology tools (eg Gainsight, Salesforce, Looker, etc.)

     

    What you’ll get in return:

    • Competitive Base Salary
    • 20 days paid vacation
    • Generous parental leave (12-16 weeks at 100% pay), family care leave, and unlimited sick days
    • Stock options
    • Completely free health insurance (no copay, no premiums)
    • Gym membership reimbursement
    • Employees will never be poked with a sharp stick

     

    If you want to work remotely… We’ll reimburse you up to $2,000 to set up a great home office.

    If you want to work in our office… You’ll be in our headquarters in New York City, and enjoy additional benefits like free lunch every day prepared by our own in-house chefs, transportation reimbursement, and all the espresso you can drink.

     

    Work Environment:

    We’re a remote-friendly team. Whether you work remotely or work out of our office (re-opening June 2021 at the earliest due to COVID-19), you’ll be part of a remote work culture that emphasizes online communication (Slack, GitHub, Hangouts, Zoom, Stack Overflow for Teams).

    Employment is conditioned upon successful completion of a background check and upon having the appropriate legal right to work.

    Diverse teams build better products.

    Legally, we need you to know this:

    Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

    But we want to add this:

    We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

    #LIRemote
  • Customer Support Manager
    HomeValet
    Company Description

    At HomeValet we're building a team to revolutionize the e-commerce delivery experience. As part of our team, you'll have the opportunity to help build a product and platform that will be used daily by millions of consumers in the US and across the world. Our platform provides contactless home delivery of groceries, packages, and medicine, connecting online retailers and couriers with a secure, temperature-controlled Smart Box outside of consumers' homes.

    HomeValet is a remote-first company with offices in Tysons Corner, VA and Evansville, IN.

     
    Job Description

    It’s an exciting time to come aboard -- you’ll have the opportunity to jump in as our first customer service manager to build and shape the customer service team and operations from the ground up. You will closely with product owners, both software and hardware engineering teams, our partners and company leadership to execute on a best in class customer service strategy and systems. We fully expect our customers to love our product and love our support when they need help. Your goal is to make every support contact a successful one in the eyes of our customer!

    The ideal candidate will have proven experience working in a customer service position, with excellent knowledge of the latest industry trends and technology offerings. In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.

     

    Responsibilities:

    • Ensure an excellent HomeValet customer service experience. Provide direct support to customers initially, and hire customer service staff when needed
    • Create customer support content for help desk and related needs
    • Develop and implement scalable hiring processes and training programs as the team grows
    • Implement, manage, and configure the HomeValet helpdesk platform. Add support channels that fit HomeValet customers' needs
    • Establish and monitor performance indicators using appropriate metrics/KPIs, including performance, quality review, and customer satisfaction
    • Implement customer feedback loop
    • Implement policies and processes (returns, warranty, etc) that deliver a superior customer experience
     
    Qualifications
    • Previous management/supervisory experience: a track record of implementing CS technology, prioritizing, strategizing, hiring, and training
    • Comfort/enjoyment working at a fast-growing startup company
    • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
    • Proven analytical and problem-solving abilities
    • Comfortable in collaborative environments
    • Passion for driving an exceptional customer service orientation

     

    Pluses

    • Previous consumer electronics experience, IoT devices and reverse logistics processes
    • Familiarity with systems like Zendesk, Shopify and Jira
     
    Additional Information

    HomeValet offers a competitive employee compensation and benefits package that includes base salary, medical, dental, and vision insurance, life insurance, 401k program, and starts employees with 20 days of PTO.

    HomeValet is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.

  • Customer Service Manager, Banking
    Hopper
    ABOUT HOPPER
     
    At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace -- one that enables our customers to save money and travel better.
     
    Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying and taking process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey.
     
    Hopper has launched several bespoke fintech products that leverage our immense first and third-party data to create products and value that do not exist elsewhere - including Refundable and Flexible Tickets and Price Freeze. Thanks to these offerings, Hopper’s revenue growth is up 112% despite the travel slowdown due to COVID-19.
     
    With over $250M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its acceleration to becoming the world’s fastest-growing end-to-end customer-centric travel offering.
     
    Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 50 million times and sees over 1 million new installs per month. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019. 
     
     
    Come take off with us!
     
    Customer advocacy is at the heart of Hopper. We believe that every interaction before, during and after buying with Hopper should earn the customer’s trust and loyalty. We focus every company decision first on what’s best for our customers.
     
    Customer service is an important driver of core business metrics, in particular retention and lifetime customer value. We measure the effectiveness of our work through this lens. We generate long-term revenue by providing services that customers value, and we will not charge fees or markups for support services that aren’t also available through a free self-serve feature.
     
    The Customer Service Manager is vital in ensuring that we have the best possible support for our Banking customers.
     
    As a Service Manager, you'll coach, motivate and manage a team of top tier agents to ensure that they have the tools, process and data they need to help our customers. You will also work closely with our product development team as the utmost service stakeholder to ensure that the pain points our customers experience during their travel journeys, and how our products help or fall short of solving those pain points, are addressed and accounted for.  Lastly, you will work as a coordination layer with the broader Customer Service organization within the business unit  to evaluate and manage team performance and quality, implement new processes and features and support the launch of new lines of businesses.
     
     
    Core Responsibilities
    • Advocate for our customers at every step of the way to provide data-driven, actionable insights for our product teams. 
    • Participate in product development and service journey design, report on contact drivers and irregular operations, propose and execute operational improvements to resolve them. 
    • Lead and drive performance for a team of 15+ team members and help banking customers have an excellent service experience with Hopper
    • Set clear service level goals and deliver results, providing regular feedback on performance while developing a high-performing team culture
    • Build your organization using levers such as training, workforce planning and defining team processes and organizational needs
    • Work with key stakeholders across the organization in a fast-paced, collaborative environment
    • Develop and execute on customer-centric payment recovery plan to collect payments from delinquent users
     
    A Perfect Candidate Has:
    • Demonstrable experience working in a customer service operational leadership role, preferably in SaaS and/or FinTech. 
    • At least two years of experience leading front-line teams to meet operational goals and targets; previous experience managing a distributed team is crucial.
    • Enthusiasm and curiosity for conducting research and answering hard questions with data
    • Strong analytical skills with the ability to create solutions for operational problems
    • Passion for mentorship and people development
    • Material experience in responding quickly and efficiently to organizational and operational changes
    • Experience establishing clear KPIs and processes for reporting on SLAs and leverage analytics to empower data-driven decisions 
    • Experience with AML & KYC regulations
    • Familiarity with banking/finance/travel industry
    • Figure-it-out, get-it-done attitude 
     
    OFFERING REMOTE WORK FROM THE FOLLOWING STATES:
     
    - California
    - Connecticut
    - Florida
    - Georgia
    - Illinois
    - Maine
    - Massachusetts
    - Missouri
    - New Jersey
    - Nevada
    - New York
    - Oregon
    - Rhode Island
     
     
     
  • Director of Customer Service, Travel
    Hopper
    ABOUT HOPPER
     
    At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace -- one that enables our customers to save money and travel better.
     
    Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying and taking process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey.
     
    Hopper has launched several bespoke fintech products that leverage our immense first and third-party data to create products and value that do not exist elsewhere - including Refundable and Flexible Tickets and Price Freeze. Thanks to these offerings, Hopper’s revenue growth is up 112% despite the travel slowdown due to COVID-19.
     
    With over $250M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its acceleration to becoming the world’s fastest-growing end-to-end customer-centric travel offering.
     
    Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 50 million times and sees over 1 million new installs per month. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019. 
     
     
    Come take off with us!
     
    The Director of Customer Service is responsible for delivering world-class highly customer-centric support and services through operational excellence and technical product solutions. Collaborate closely with revenue leaders and service delivery vertical leaders to drive continuous improvement and scale the customer service function by automating service functions in the app along with operating an agile customer contact center.  Act only with the customer’s best intentions in mind and hold their trust in the highest regard. The Director of Customer Service acts as the utmost subject matter expert and authority on customer service for the business unit and runs the daily operations of the business unit’s customer contact center.
     
    The key domains of the role can be broken down into two distinct areas:
     
    - Service journey design and product innovation
    - Contact center management
     
     
    Service journey design and product innovation
    • Design the service journey in long form. See around the corner to create compelling customer service outcomes 12+ months down the line by taking into account Hopper’s growth, product roadmap and top line customer service KPIs.
    • Lead customer service product innovation. Uncover new areas of opportunity for self-serve post-ticketing automation and product development improvements using data, writing business cases and narratives to support your findings, executing operational opportunities quickly. 
    • Participate in product development. Product development starts long before engineering. Ask questions, provide data-backed feedback on ideas, business cases and non-technical documentation at each stage of the process for the teams to negotiate features and requirements that impact customer service at every step in the product development lifecycle. 
    • Grow revenue and lower costs. Generate revenue through providing services that customers value and solutions that are cost effective.
     
    Contact center management
    • Build a culture of performance management. Hold the air ticketing and support teams to high standards through the implementation of agent performance management using customer service SLAs as the north star.
    • Maintain cultural alignment. We want autonomy between business units but not to operate separate cultures entirely. So the director of customer service must ensure that there is cultural alignment between the customer-facing teams and others inside the verticals and ultimately between the business unit and the organization at large.
    • Facilitate speed and autonomy. Write and develop new standard operating procedures that can be used by the Travel Marketplace business unit and elsewhere inside the organization to further advance our product-development capabilities.
    • Act as the coordination layer. Horizontally between verticals within the business unit to ensure that the groups are productive and working towards shared objectives. Also, with the leaders of other business units and especially with the support-led Platform business unit to ensure that company-wide technology outcomes, workforce management, learning, quality and operational best practices are being leveraged for the best possible outcomes for customers.
     
    A Perfect Candidate Has:
    • Demonstrable experience working in a multi-channel contact centre operational leadership role, specifically in the Online Travel Agency and SaaS space
    • Experience scaling customer service to meet ambitious operational goals and targets leveraging technology, process and people. Previous experience managing distributed teams and managing vendors is crucial.
    • Extensive knowledge of contact center operations in a holistic and comprehensive way (vendor contracting and management, FTE capacity planning, recruitment, training, routing and performance management)
    • Experience establishing clear KPIs and processes for reporting on SLAs and leverage analytics to empower data-driven decisions 
    • Familiarity with flights/lodgings/hospitality industry
    • Figure-it-out, get-it-done attitude 
     
    OFFERING REMOTE WORK FROM THE FOLLOWING STATES:
     
    - California
    - Connecticut
    - Florida
    - Georgia
    - Illinois
    - Maine
    - Massachusetts
    - Missouri
    - New Jersey
    - Nevada
    - New York
    - Oregon
    - Rhode Island
     
     
     
  • Customer Success & Renewal Specialist
    Mirantis
    Company Description

    Mirantis is the fastest way to modern apps, providing containers-as-a-service at enterprise scale. The company uses a unique as-a-service model to deliver Kubernetes and related open source software, empowering developers to build, share and run their applications anywhere - from public cloud to hybrid cloud to the edge. Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Splunk, STC, Vodafone, and Volkswagen. Learn more at www.mirantis.com.

     
    Job Description

    As our increasing roster of enterprises and service providers begin their cloud transformation, we are looking for technical and customer relationship talent to usher our customers through the operational challenges of adopting Mirantis as their cloud computing platform.

    The Customer Success & Renewal Specialist is responsible for owning and executing a large portfolio of renewal contracts in an assigned territory. Renewal Specialist are responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success organizations to secure every renewal. Moreover you will be  responsible for ensuring that customers are set up for success and facilitate the renewal at the end of the subscription term.

     

    Responsibilities:

    • Create and maintain a relationship with a large customer base to ensure each customer is successful and communicate every challenge into the wider business.
    • Partner with Account Executives as well as the Customer Success department to fully understand and develop a clear renewal strategy for each customer based on data driven decisions
    • Maximize account growth opportunities by playing an collaborative role on the account team and helping to drive incremental opportunities upon contract renewal. Own, drive and manage the renewals process in collaboration with the account team.
    • Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure.
    • Provide executive management with complete visibility to renewals and solicit executive involvement as required.
    • Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated in order to develop resolution strategies .
    • Adopt new initiatives and programs pro-actively and act as a subject matter expert and mentor to other members of the extended team and achieve customer success and strategic targets for minimizing attrition.
    • Engage in strategic account planning with key stakeholders at a management level to ensure accountability across teams. Acts as a Renewals brand ambassador.
     
    Qualifications
    • 3+ years of demonstrated success in Sales, Customer Success Management, or Account Management capacity with a strong focus on Customer Engagement and Customer Success.
    • Strong process management and adherence to policy
    • Strong customer management skills, including soft skills. Ability to demonstrate a strategic mindset to enable persuasive conversations with customers
    • Ability to react and adapt to potential rapid shifts in priorities and organizational policies
    • Willingness and desire to take on additional tasks or pilot projects that are beneficial to the department or to the organization

     

    Leadership Qualities:

    • PASSION: Passionate about Customer Success
    • BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on
    • URGENCY: Ability to move fast and drive business value and results
    • TEAM PLAYER: A team player that everyone enjoys working with and has a generous heart
    • TRUST: Trust the company’s core values
    • ADAPTABLE: Excels in high levels of uncertainty and change
     
    Additional Information

    What does Mirantis offer you?

    • Work with an established leader in the cloud infrastructure industry.
    • Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.
    • Be a part of cutting-edge, open-source innovation.
    • Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
    • Receive a competitive compensation package with strong benefits plan.

    #LI-MK1

  • Community Manager
    The Graph

    What We're Looking For

    You are passionate about growing a healthy community and about the power of The Graph. You believe in Web3 and are familiar with The Graph Network and subgraphs. The community is your family and you are ready to help them, orient them and grow their engagement. You care about all stakeholders and try to ensure they have the best experience.

     
    Responsibilities
    • Manage community social channels including Discord, Reddit and Telegram.
    • Grow a healthy community and foster contributors to the ecosystem.
    • Analyze community behavior to optimize engagement.
    • Support and coordinate with events, media and marketing activities (meetups, workshops, speaker, conference, hackathons).
    • Manage delivering local language content (translation and proofreading) and public-facing materials (presentations, posts, infographics and other marketing material) Synchronize news/updates/announcements to all Graph's regional channels.
    • Collect and summarize feedback from all channels, suggest improvements to increase people's understanding and engagement.
     
    Desired skills
    • Proven crypto community management experience
    • Experience in communications including Discord, Telegram, Blog
    • Excellent writing skills and communicator
    • Detail oriented, organized and resourceful
    • Knowledgeable about The Graph
     
    About The Team

    The Community team is the backbone of support for The Graph users and subgraph developers. We help users learn about The Graph, share resources and identify how they can best contribute to the ecosystem.

    You will be working closely with the Edge & Node Business team and The Graph Foundation to grow a fruitful community and provide users with the best experience. We work remotely with current team members located in the US, Argentina, Venezuela, China and India; and meet in person several times a year (unless there's a pandemic).

  • Customer Service Rep
    Atlantic Energy

    Our team is looking for customer service representatives to join our team in our New Jersey office. This person will drive customer satisfaction by maintaining extensive product knowledge and providing excellent customer service experiences. We have an in-person and work from home option.

    The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

     

    Responsibilities:

    • Application Enrollment - Processing new and existing customer's applications, maintaining customer confidentiality, solving customers issues.
    • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
    • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
    • Being a team player - Grow within the company & build teams.

     

    Requirements:

    • 1-2 years proven experience in supporting client success
    • Excellent written and verbal communication skills
    • Ability to address complaints and issues with effective solutions and a positive attitude
    • Passion for delighting customers with above and beyond service
    • Excellent time-management and prioritization skills

    Atlantic Energy strives to be your trusted energy advisor and partner to help you reduce your energy use, to assist you in embracing energy efficiency, and to make sustainable and green energy a lifestyle choice to our customers all over the country.  

    Our employees enjoy a work culture that promotes great energy and positive work relationships.

     

    Our benefits include:

    • Medical
    • Vision
    • Weekly compensation
    • Company Incentives/ bonuses
  • Bilingual Customer Service Specialist (Swedish)
    Shopify
    Company Description

    Shopify is a platform built for independent business owners of all shapes and sizes to start, sell, market and manage their businesses online, in-store, and everywhere between. With a comprehensive set of industry-leading tools, Shopify has helped over 1,000,000 people in 175 countries take control of where they take their businesses. Headquartered in Ottawa, Canada, Shopify has worked with brands like Unilever, Gymshark, Allbirds and countless others that started with nothing but an idea, a passion, or a purpose.

     
    Job Description

    Our team will review applications on a first-come basis and will provide an update on your application (no matter the outcome) within a few weeks of your application being submitted. This posting will remain open until we've received enough applications to fulfill our available openings.

    Talar du svenska? Vi letar efter någon som kan sköta kontakten med vår växande kundbas av entreprenörer som pratar svenska. :) Arbetet består av två delar: dels att besvara e-post och chattkommunikation på svenska, dels att samarbeta och lösa problem tillsammans med vårt engelskspråkiga team. Låter det intressant? Fortsätt läsa om du vill veta mer!

    Thank you for taking the time to learn more about this role! Please note that we are looking for applications from those who currently reside within the Republic of Ireland.

    We are looking for Bilingual Customer Service Specialists to help our ever growing diverse merchant (users of Shopify) base. Our merchants have amazing stories filled with highs and lows, frustrations, and triumphs. It is in these moments and many in between that you would make an impact. 

    As a Bilingual Customer Service Specialist you’ll work remotely for a fast-growing global tech company from the comfort of home with your only commute being the one to your computer. You will work within our super supportive multilingual team, an exciting experience in itself as it grows and flexes to our merchants needs. 

    In the role you can expect to be challenged and learn every day as you dig in and problem solve with merchants by listening deeply, actively teaching and exploring growth opportunities with the merchants. As part of that growth, you’ll be there to connect merchants with potential new features or plans to ensure they get the most out of the Shopify platform. 

    Following 4 weeks of paid training you will transition into your new team and -- with the support from a tenured team member -- start digging into merchant emails. Shifts are 8 hours in length and are on a rotating schedule that include a combination of weekdays, weekends and holidays. This is a permanent full time role - 40 hours a week with no part time options being available. We offer paid holiday, paid sick days and a comprehensive compensation package with health benefits and other perks. 

    If you’re up for the challenge and enjoy working in an inclusive, human centred, fast-paced high-pressure environment, we encourage you to apply and take part in our hiring process!

    As we aim to provide you with as much information about the role early in the process so that you know what to expect throughout, more details will be included in the next step of the process should you be selected to move forward. 

    Even if you’ve never held a similar position but you’re interested so far and relate to the things we’ve outlined below, we want to hear from you! 

     

    Responsibilities

    • Adhere to a daily schedule.

    • Ensuring merchants have a quick response time by staying on top of your assigned tickets.

    • Act as a business coach and think about the merchants business holistically when offering solutions. 

    • Complete essential follow-up documentation after each interaction.

    • Engaging in human conversations with merchants to identify and resolve issues, and provide coaching/growth opportunities for their businesses.

    • Offer needs-based solutions, not pushy sales.

    • Advocating for merchants and the Shopify platform by communicating with stakeholders. 

    • Owning your own development through reflection, reviewing past interactions and preparing to discuss growth opportunities with your lead in regular 1:1 meetings.

     
    Qualifications
    • Live and have legal authorization to work in Ireland.
    • Be bilingual in role language as well as English, able to provide verbal and written support in both languages.

    • Have appropriate remote work set-up - such as quiet space, stable internet connection, and a back-up location in case of issues with the primary location.

    • Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here.

    • Be prepared to work full-time hours on a rotating schedule (including weekends and holidays).

    • Thrive in a fast-paced, high-volume environment.

    • Proven track record of being incredibly resourceful and finding solutions even when there is no clear path.

    • Be proficient with technology.

    • Have strong reading, writing and communication skills.

    • Willingness to learn all about entrepreneurship, care deeply about supporting people and enjoy having genuine human conversations.

    • Possess a high level of understanding, patience and empathy. Able to navigate more difficult conversations/interactions with professionalism. 

    • Are committed to continuous growth and learning. You understand that every challenge is an opportunity and you get excited about learning new things.

    • Ensure privacy and security practices are followed at all times for both merchants and Shopify.

     

    Bonus experience

    • A background or interest in business, marketing, retail, or sales.

    • Ran or had exposure to running a business or being an entrepreneur.

    • Call-centre, customer service, and/or retail experience.

     
    Additional Information

    At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2019 Sustainability Report to learn more about Shopify's commitments.

    Please note that if you haven’t heard from us within 4 weeks, we recommend checking your junk folder and whitelisting “Shopify” as, at times, our emails have ended up in junk folders.

    Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is thisclose to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

  • Community Manager
    SafeGraph

    SafeGraph is seeking a community manager to grow, engage, and educate our existing digital community of 7k+ members in our effort to drive adoption for our products. Our community is made up of data scientists, academics, government officials, and industry-leading data vendors. An ideal candidate for the role has 2+ years of experience building communities related to developer tooling, technical products, or products that are self-serve signups. This role will report to the VP of Corporate Strategy of SafeGraph.

     

    Opportunity to:

    • Work closely with our VP of Corporate Strategy to deploy and optimize community  marketing initiatives and programs that drive adoption.
    • Develop and deploy events including conferences, ambassador programs, meetups, and hackathons, while effectively driving results through measurement and optimization
    • Project and program-managing a small team of contractors assisting in community management efforts including the creation of technical tutorials, webinars, and more.
    • Helping the team craft compelling, specific messaging for each stage of the onboarding journey, creating an engaging site experience with strong bottom-of-funnel conversion to community engagement

     

    About you:

    • 2+ years of previous community manager experience, demonstrating significant and measurable results. Experience building communities related to developer tooling, technical products, or products that are self-serve signups
    • Experience executing community events and programs that drive engagement and advocacy through education
    • Ability to write effective copy, communicate well, and present
    • High energy, self-motivated and thrives in a fast-past environment
    • A self-motivated individual; a good team player; someone who takes accountability and ownership of his/her own work
    • Technical knowledge of marketing toolstack related to community management
    • Has a track record as a highly successful, hands-on marketer in SaaS environments and a champion of best practices
    • Loves to experiment, take intelligent risks, and grow

     

    About SafeGraph:

    • SafeGraph is a B2B data company that sells data about physical places in the world to data scientists and machine learning engineers.
    • Our mission is to make the world’s data open for innovation. Read more about our vision and values.
    • SafeGraph raised a $20 million Series A in 2017. CEO previously was founder and CEO of LiveRamp (NYSE: RAMP).
    • The company is headquartered in Denver, CO. We are a fully-distributed, fully-remote team.
  • Customer Support Specialist
    Leadfeeder

    Who are we?

    Leadfeeder is a fast-growing international SaaS startup, headquartered in Helsinki. We are on a mission to bring web intelligence into the business. Simply put, Leadfeeder helps companies know more about their website visitors, which enables them to convert promising visitors into sales leads.

    Currently, Leadfeeder is a buzzing remote international team of 90+ people and more than ten nationalities, and we are hiring many key people around the world to strengthen our rapid growth.

     

    Your responsibilities as a Customer Support Specialist

    Customer experience is the heart of our success. We believe that stellar customer support is crucial to the customer experience. In broader terms: empower the customer by giving rapid & insightful answers with a human touch. We also believe that modern SaaS customer support is not ‘just’ troubleshooting; it is a key part of Marketing, Sales, Branding, Customer Success, and much more.

    As we are growing, we are looking for new hands and brains to help our users in European timezones. Your responsibility is to take on daily customer support activities: during the working day, you help our users via live chat, email and video calls.

    You will get into an exciting growth role, and part of the Customer Success department. You will have lots of possibilities for development, and additionally be a strong link in helping to improve our platform and service together with our core teams in Customer Success, Sales, Marketing and Product development.

     

    Requirements

    • You are based in the EU
    • At least 1-2 years of relevant work experience in (technical) support or similar customer-facing roles
    • Experience with working remotely
    • Excellent problem-solving skills and the ability to navigate challenging situations in a professional manner.
    • You understand how websites work and the logic of those.
    • Comfortable with live chat support (Intercom is our tool of choice)
    • Experience working in a B2B SaaS environment is a must
    • Fluency in English and additional fluency in Dutch, Danish, Swedish, German, Spanish or French is considered a clear differentiator.

     

    Big plus

    • Practical experience with (the technical side of) SaaS tools
    • Practical experience with sales/marketing tools such as Google Analytics, Mailchimp, or other marketing tools
    • Knowledge of integrations, such as CRMs, Zapier, and APIs is a big plus.
    • Experience with Sales/Marketing in general (our users are ranging from SDRs to digital marketing managers, so you need to be able to ‘talk their talk’.
    • Basic knowledge of web technologies HTML, some CSS, and JavaScript.

    You are not expected to know everything right away, but you need to be seriously motivated to learn and have the right balance of knowledge and interests to enable you to flourish and grow in this role.

    We are looking for a person who is a team-player and self-starter, who is not afraid to jump right in to solve issues. You have the multitasking skills and willingness to give the best possible user experience for our users all over the world!

     

    Benefits

    • The chance to be part of a rapidly growing startup and the next success story
    • Possibility to work remotely for everyone
    • Flexible vacation policy
    • The chance to work with a very knowledgeable, high-achieving and fun team
    • An international and diverse work atmosphere
    • Worldwide company ‘team weeks’ twice a year
    • Work from the Helsinki HQ 2 weeks a year
    • Considerate, open-minded, and supportive working environment - we are a remote team, so we always help each other out
    • The possibility to use new and exciting technologies in your daily work.
    • A competitive salary

    Recruitment calls will start right away, and we’ll hire the right person when we have found one.

Design

  • Brand Designer
    Abstract
    About Abstract

    Abstract is a design workflow platform for teams to version, manage, and collaborate. Our company’s mission is to dramatically improve the productivity, transparency, and impact of Design. Since launching in July 2017, over 7,000 design teams across 75 countries have adopted Abstract, including teams from DocuSign, Instacart, Microsoft, Pandora, Wayfair, Wix, Cisco, Zendesk, and more. 

    At Abstract, we believe in a future where all companies recognize that empowering people to be creative unlocks productivity. We seek to build a world where companies see their people's expertise, where systems default to collaboration, and where curiosity and experimentation flourish.

    We strive to be living examples of our values and first principles. We do hard things, make our own weather, and question the status quo. When we ship, we ship together. We value grit, inclusion, craft, curiosity, and iteration, just to name a few. And we embrace diversity and respect our differences because we know different minds see more parts. 

    If you thrive in a fast paced environment where you can make a big impact on our product and our company culture, we want to hear from you.

    Abstract is a remote-first company (US-based only at this time).  

     
    About the Role
     
    As a member of the Brand Design Team at Abstract you will report to the Creative Director and be a member of the Product and Design organization. Designers at Abstract help shape the experience on both the marketing and product side of the customer experience. As a part of the design team you will help shape our culture of design and play an instrumental role in crafting the future of our brand.
     
     
    What you'll do:  
    • Work cross-functionally with Marketing and other stakeholders to arrive at the best possible design solutions, continually raising our bar for quality
    • Designing consistent experiences across all of our touch points: marketing website, digital campaigns, educational content, emails, physical goods, video, events, and more
    • Continue to build and evolve our illustration style and library 
    • Execute projects across their entire lifecycle — plan, iterate, and deliver
     
    What you’ll bring:
    • Strong foundation in design fundamentals, including a deep understanding of typography, layout, color, and ability to apply these principles across a variety of media
    • Experience and interest in creating digital illustrations and simple animations
    • 3+ years of experience working with in-house Design teams at fast-growing companies
    • Strong cross-functional collaboration and communication skills, including explaining your work, process, decisions, and actively seeking out feedback.
    • Strong ability to manage your own time while working on multiple projects and ask for clarity when needed
    • Always on the lookout for ways to improve your workflow and are up-to-date on the latest design tools
    • Actively pay attention to trends in the community and have opinions on the future of design 
    As part of the interview process, be prepared to present a portfolio of your previous work. We’re particularly excited to see how you approach problem solving, decision-making, collaboration, and process to see how you arrived at your final designs.
     
    We’re looking forward to meeting you!
     
     
    Benefits/Perks

    At Abstract, we offer resources that emphasize personal and familial wellbeing to all full-time employees. We provide 99% healthcare coverage, as well as dental, vision, and life insurance options. We offer 10 weeks parental leave, unlimited paid-time off, a health care FSA, and flexible working arrangements. Additional perks include dependent care, a budget to set up your home office, and a monthly wellness and internet stipend.

    To help employees plan for the future, we offer competitive pay, access to financial services, and a 401(k).

    We are a distributed team and we are able to offer US-based remote employment. We offer travel opportunities for company meetings, team meet-ups, and the occasional conference.

     

    Notes

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis; Elastic Projects will not sponsor applicants for work visas. 

    As part of our security protocols, offers are contingent on the successful completion of a background check.

  • Web Designer
    Sourcemap

    About The Company

    Sourcemap is the worldwide leader of supply chain mapping, traceability, and transparency software. We are the only full suite supply chain transparency and traceability solution on the market. Our clients include category-leading global brands, manufacturers and suppliers across the food, agriculture, fashion, beauty, manufacturing & electronics industries. We turn these clients into best-in-class responsible sourcing organizations. Sourcemap is seeking a committed, high performing professional who will join our team to grow our award-winning software platform. This candidate will encompass the values-led work to tackle important supply chain challenges around the world in a dynamic startup environment.

     

    About The Job

    Sourcemap is seeking a world-class designer to join our product team. For this position, you are expected to lead design of all web assets including web-based marketing content (both public- and private-facing). Your role will be instrumental in achieving a consistent design language across all web assets and liaising between sales, accounts and product teams to deliver a seamless best-in-class experience for Sourcemap technology.

     

    Responsibilities

    • Design and maintain a parametric design library for all Sourcemap web assets
    • Design and maintain Squarespace-based sales webpage
    • Design and maintain Google Drive-based marketing and sales collateral (decks and documents)
    • Design and maintain Public-facing and Enterprise-facing web content

     

    Experience Requirements

    • Web design experience 5 years +
    • Strong understanding of parametric design
    • CSS, HTML, Squarespace, Google Drive proficiency a must

     

    Skills & Qualifications

    • Effective listening and documentation skills
    • Ability to adapt fast and be agile in a fast-moving environment
    • Self-starter and creative thinker
    • Ability to multitask, prioritize and manage time effectively in order to meet demanding deadlines
    • Detail-oriented with steadfast organizational skills
    • Enthusiastic and positive team player

     

    Requirements

    5+ years web design experience

    Work Fully Remote or on location in NYC

     

    Benefits

    100% of insurance paid for by company (health, dental, vision)

    401K

     

  • Product Design Manager - Hudl Focus
    Hudl

    Hudl Focus is our smart camera system that gives coaches and athletes HD video of their games and practices. Captured from multiple angles, livestreamed and uploaded to their library - all without lifting a finger. We’re searching for a Product Design Manager to help us  build  the future of automated video capture for sports.

     

    This is not a full time management position. Your time will be split into 2 main areas: 25% team management and 75% hands on design with a cross-functional squad working on Hudl Focus.

     

    As a qualified candidate, you have experience designing mobile and web applications. You are a business-oriented design leader. You’ll balance a rigorous user-centric perspective with the ability to make bold decisions and move the product forward in a fast-paced development environment. You will foster cross-functional and cross product area collaboration. You will work to integrate user insights into the product strategy and design. You will always advocate for user experience, customer journeys and design excellence.

     

    This role reports to the Director of Product Design for Hudl Focus.

     

    You will:
    - Excel in giving and receiving respectfully blunt feedback and critique.
    Have strong beliefs, loosely held, about what’s best for the product.
    Successfully challenge your top performers and decisively support your lowest. You coach with great care and ensure their overall happiness.
    Look for trends across your reports and others’ reports to find ways to fix root problems instead of treating symptoms one-by-one.
    Closely scrutinize processes with the goal of improving continually over time to better support customers.
    Excel as a designer on a squad thinking holistically about the Hudl Focus product and deeply about individual features and workflows
    Confidently articulate your design strategy and solutions to stakeholders and cross-functional partners.
    Lead user research and testing using appropriate qualitative & quantitative methods—you can lean on Hudl’s millions of quantitative data points before leaping into qualitative research.
    Stay laser-focused on the user experience and have a willingness to question the status quo.
    Understand that technical, business, and design constraints factor into every product decision.
    Know how and when to tactfully say, “No."
    Recruit and hire outstanding design talent and facilitate onboarding of those new awesome designers
    Work with the Design Management Team to shape our teams’ culture, processes and tools

    You are:

    Passionate for identifying and solving real business problems

    Comfortable in a fast-paced and cross functional environment with multiple stakeholders, working across multiple product areas

    Consistent track record of coaching and managing talented designers to achieve their best performance

    You embrace and encourage diverse perspectives to inspire user experiences

    Experience designing, building and directing both the visual and interaction design of projects (web, mobile & native)

    You tell compelling stories about your designs and present your work with confidence

    Can consistently demonstrate an understanding of customer needs and set an example of delivering impactful experiences for customers

    Ability to communicate in a collaborative manner that builds trust with your partners and teams

    Comfortable with ambiguity; you have a big-picture view and can align teams to get there

    You have examples of times you have managed high-profile projects and made significant business impact

    Able to choose the best medium and fidelity to convey your ideas at each stage of a project (not every project goes paper sketches, Figma, HTML).

    Not afraid to ship small, quick experiments to validate or invalidate your assumptions and opinions.

    Equally as proud of your organization tools (docs, spreadsheets) as you are your best pieces of design work.

    We will:

    - Treat you like an adult. We trust you to get work done and take a break when you need it. Use time off when you want and how you want.

    - Take care of you. Our health insurance and retirement plans will let you and your family sleep soundly.

     

    Diversity at Hudl

    Hudl is an equal opportunity employer. We understand the power of diverse teams, celebrate differences and champion inclusion.

  • Product Designer
    SnackMagic

    SnackMagic is a global snack and swag gifting service that’s made it’s name off our signature build-your-own snack stash. Through SnackMagic corporate organizers are able to use our simple platform to provide mood boosting snacks and swag to delight groups of 5-20,000.

    We’re an ambitious group that’s product obsessed with a common growth focused vision for taking our business to new heights. SnackMagic is a true pandemic pivot story. Our growing lunch business (known as Stadium) was NYC based and thrown to the side overnight. Our ambitious and agile team took the hand we were dealt and built a brand new business for the remote world - that’s now doing better than Stadium was.

    As a rapidly growing startup, we are looking for a Product Designer that will help us take our digital product to the next level by enhancing the user experience and look-and-feel. In this role, you’ll take business requirements and understand user needs in order to design delightful and intuitive experiences. You’ll be involved in the entire product development process – from early research and concepts all the way to design refinement and launch. This is a fast-paced environment where we are constantly shipping improvements to our customers, so we are looking for individuals that are willing to learn, can work independently, have a sense of urgency, and are highly adaptable. SnackMagic is based in New York City, but we are open to make it a permanentely remote position for the right candidate as long as they are available to work on Eastern Time.

    **This is a contract-to-hire role, to be evaluated for a full-time role after 3 months**

     

    WHAT YOU’LL DO WITH US

    • Work with Product to translate user needs and business requirements into elegant flows and interfaces
    • Design from concept to hand-off, including sketching, wireframing, user flows, high fidelity mockups and prototyping microinteractions
    • Conduct user research, competitor analysis, analytics review, and usability testing as needed to inform designs
    • Contribute in the improvement and maintenance of our design system and components
    • Work with engineering partners to implement and iterate designs
    • Own visual QA to ensure pixel-perfect implementation

     

    WHAT YOU BRING TO SNACKMAGIC

    • 1-3+ year of professional experience, focused on UI Design
    • Experience creating elegant and delightful experience that also address user needs
    • Proficiency in Figma, including component library management
    • Interface animation skills, whether it is in Principle, or other software
    • Solid understanding of design principles and fundamentals, demonstrated in portfolio pieces
    • Ability to work on Eastern Time
    • No ego and no set ways of doing things- open mindedness and experimentation is very key to our company

     

    BONUS POINTS

    • Interest in the food and snacks industry
    • Experience in a start-up or small-team environment
    • Knowledge of HTML/CSS/Javascript

     

    WHAT WE OFFER

    • Competitive salary & on-boarding package for the right candidate
    • True ground-floor opportunity at an exciting, fast-paced growing company
    • Guaranteed to make an impact, and be given autonomy to contribute and shape our design culture

     

    PLEASE INCLUDE

    • Resume + Portfolio (link or pdf)
      • We want to see professional and/or personal projects of digital products you’ve designed and helped ship
    • Experience Write-up
      • If you have 1-3 year of professional experience, please elaborate. Otherwise, tell us how your experience is relevant to this role
    • 10-minute Audit Exercise
      • We want to make sure we talk to candidates that have an interest in our business and are familiar with our product. Instead of writing a cover letter, please spend around 10 minutes evaluating part of the Treat Form (no need to place the order) and share your thoughts and feedback from a design perspective
  • Webflow Developer / Designer
    Serial Box

    This is a part-time, hourly contractor position (around 15-30 hours per week). Serial Box is located in New York, and is remote-work friendly.

     

    About the Company:

    Serial Box is a reading and audio entertainment platform. The company creates and curates immersive stories that you can listen to or read in our apps and on our site. We build teams of writers to produce entirely original series (typically 8-10 eps of 20-40 min each). We also tell official new stories around fandom’s most beloved characters and worlds including Marvel’s Black Panther, Warner Brothers/DC’s Wonder Woman, BBCA/AMC’s Orphan Black, etc. Our investors have backed companies like Gimlet, Glossier, Slate, Warby Parker, Hotel Tonight, Outdoor Voices. Serial Box has been featured in The New York Times, Wired, NPR, The Hollywood Reporter, Deadline, Variety, Forbes, etc.

    • "Best of the year"—Apple
    • "Must-have app"—Buzzfeed
    • "Like Game of Thrones but for your ears"—i09
    • "The HBO of reading"—NPR

     

    Responsibilities:

    • Design, implement, and iterate on Webflow-based webpages (homepage, landing pages, etc.)
    • Collaborate with our growth marketing and product teams
    • Ensure implementations follow web standards, accessibility, and usability best practices

     

    Job requirements

    • You have deep experience with Webflow (including their CMS collections)
    • You have two or more years of experience creating beautiful websites
    • You have an eye for visual and interaction design, and have experience with HTML, CSS, and Javascript
    • You're inspired by our drive to create the next generation of reading and listening
    • Nice to have: You're willing to get your hands dirty setting up analytics tools as part of the webpages you build
  • UX and Digital Strategist
    ZILLION TECHNOLOGIES, INC
    Company Description

    Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

     
    Job Description

    Job Title: UX and Digital Strategist

    Location: fully Remote 

    Duration: 12+ months 

     

    Position Summary:

    Looking for an UX and Digital Strategist to join the Innovation team. The Innovation team operates like a startup within the Client focusing on leveraging technology and data to improve mission delivery.
    This person will play a vital role in defining opportunities for using technology and data to streamline business operations and help us deliver our mission more effectively. This role will play the role of an internal consultant, and work with different stakeholders to understand the problem statement, define the digital strategy for solving the problem and document requirements and high-level wireframes for the technology solution. We are looking for an out of the box thinker who can help revolutionize the way we are delivering our mission using technology and data
    The individual in this role must be able to function effectively with a high degree of independence and minimal direct supervision.

    Responsibilities:

    • Partner with business teams across all business units to define opportunities which can be solved using technology and data
    • Define the digital strategy for specific business areas and problem statements
    • Build high level financial models to calculate business cases for projects
    • Create business capability maps, high level wireframes, detailed process flows, requirements and user stories for specific opportunities
    • Visit various Client's sites to understand the business model and operations. Compare with industry best practices and identify opportunities for Innovation.
     
    Qualifications

    We are looking for someone with management consulting background to identify business opportunities which can be addressed using technology, define the desired business capabilities for the identified opportunity, define the future state business processes, high level wireframes and develop the business case.
    The ideal candidate will be someone who has worked in multiple industries with a blend of expertise ranging from business problem definition, high level user experience definition, high level user story definition and financial benefit modeling for the opportunity.

     
    Additional Information

    Regards,

    Praveen Kumar,

    Sr. Recruiter

    ZILLION TECHNOLOGIES, INC 

    Email: praveen(at)zilliontechnologies(dot)com 

    Direct: 571- 814-3745

    Website: www.zilliontechnologies.com 

    Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.

  • Product Designer
    Abound
    About Abound

    Abound helps indie retailers stock their stores by making product sourcing as easy as online shopping. With Abound, indie store owners get access to thousands of the very best emerging brands. And, emerging brands are able to get their products into retail shops around the country.

    Based in NYC, we're a small, fast-growing, and remote-friendly company. We're excited to be building a team as diverse as the thousands of brands and retailers who use Abound every day.

     
    About the Role

    We're seeking a Product Designer with a passion for designing solutions that people love. You'll work collaboratively with cross-functional team members, interact with our users, and leverage both qualitative and quantitative data to ship product enhancements with a fast cadence.

     
    What You'll Do
    • Design high-quality product enhancements while balancing creative vision, speed, customer impact, and business potential.
    • Interview customers to gain clarity about their pain points and needs.
    • Identify new product improvement opportunities.
    • Conceptualize and prototype improvements and new features.
    • Test prototypes with customers to determine if a solution meets customer needs and is enjoyable to use.
    • Analyze how improvements and new features satisfy customer needs and preferences.
    • Stay up to date on current industry trends and market conditions.
    • Work closely with cross-functional team members, including product engineers to design and deliver new product features and improvements.
    • Present product design ideas to cross-functional teams and senior leadership.
    • Partner with Customer Experience and Brand Success teams to understand what our users need, love, and dislike about Abound.
    • Participate in design critiques to increase the quality of our team's output and help each other grow.
    • Assist in building and maintaining a design system as we scale.
     
    What We're Looking For
    • You can untangle complex problems and articulate simple solutions.
    • You have an intuitive eye for customer needs beyond the obvious.
    • You can design intuitive and visually appealing interfaces.
    • You can collect and interpret both qualitative and quantitative feedback.
    • You're not satisfied with the status quo and are always thinking of ways to improve.
    • You understand web technologies and can do basic coding with HTML and CSS.
    • You have strong opinions, loosely held. You're a good listener who collaborates well with cross-functional team members.
    • You care about the practicality of your designs and don't get stuck prettifying. You care about the balance between craft and speed.
  • (Senior) Web Designer
    Unfold
    About the position

    We are looking for a Senior Web Designer to join our team. Someone who is excited to push the limits of creativity alongside our team to design beautiful and effective desktop and mobile applications. 

     

    What we're looking for:

    • A portfolio showing us practical application of your work
    • To understand why you want to join the team here at Unfold
    • Someone who will add to the team and it's culture
    • A desire to learn from teammates and push yourself and others to new heights
    • We'd like to know more about you, beyond the pixels in your portfolio

     

    The role:

    • Ability to work alongside our design team to craft beautifully designed products
    • We're a Figma team, so Figma experience is a plus, otherwise be ready to learn ;)
    • Work with clients in all types of industries and sizes (Fortune 100 to small startups)
    • Have direct communication with the client and stakeholders
    • Work with all the members of the Unfold team to see a project from start to finish with the consistency and quality we're known for


    Unfold offers a variety of benefits, including:

    • Unlimited paid time off & sick days. We take work / life balance seriously.
    • 4 day work weeks. We spend Friday's working on internal needs and personal betterment
    • You'll get in trouble if we catch you working nights and weekends. For reals.
    • Two week paid holiday rest at the end of the year
    • Life insurance policy
    • 4% 401k Matching Plan
    • Annual raises & bonuses
    • Paid parental, adoption/caregiver leave
    • $200 /mo Personal Expense Fund for professional development and office supplies / equipment

     

    Everyone is welcome.

    Unfold is an equal opportunity employer. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

    Unfold is a tight knit team of individuals that love the work we do and more importantly, love the people we get to do it with. We have an HQ based in North Port, FL and have remote team members across the US as well. We get together every year at design conferences and are working on setting up an annual retreat in a post-Covid world ;). If a company who loves doing great work and focuses on people over profits sounds like the type of culture you're looking for, apply now!

  • (Senior) Product Designer
    Unfold
    About the position

    We are looking for a Senior Product Designer to join our team. Someone who is excited to push the limits of creativity alongside our team to design beautiful and effective desktop and mobile applications. 

     

    What we're looking for:

    • A portfolio showing us practical application of your work
    • To understand why you want to join the team here at Unfold
    • Someone who will add to the team and it's culture
    • A desire to learn from teammates and push yourself and others to new heights
    • We'd like to know more about you, beyond the pixels in your portfolio

     

    The role:

    • Ability to work alongside our design team to craft beautifully designed products
    • We're a Figma team, so Figma experience is a plus, otherwise be ready to learn ;)
    • Work with clients in all types of industries and sizes (Fortune 100 to small startups)
    • Have direct communication with the client and stakeholders
    • Work with all the members of the Unfold team to see a project from start to finish with the consistency and quality we're known for

     

    Unfold offers a variety of benefits, including:

    • Unlimited paid time off & sick days. We take work / life balance seriously.
    • 4 day work weeks. We spend Friday's working on internal needs and personal betterment
    • You'll get in trouble if we catch you working nights and weekends. For reals.
    • Two week paid holiday rest at the end of the year
    • Life insurance policy
    • 4% 401k Matching Plan
    • Annual raises & bonuses
    • Paid parental, adoption/caregiver leave
    • $200 /mo Personal Expense Fund for professional development and office supplies / equipment

     

    Everyone is welcome.

    Unfold is an equal opportunity employer. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

    Unfold is a tight knit team of individuals that love the work we do and more importantly, love the people we get to do it with. We have an HQ based in North Port, FL and have remote team members across the US as well. We get together every year at design conferences and are working on setting up an annual retreat in a post-Covid world ;). If a company who loves doing great work and focuses on people over profits sounds like the type of culture you're looking for, apply now!

  • 3D Motion Designer
    CloudWalk

    About CloudWalk

    We are CloudWalk a fintech company specialized in innovative payment services. We are democratizing the payments industry in Brazil, by empowering entrepreneurs through technological, inclusive, and life-changing solutions. Our history began in 2013 and since then we have been creating more modern, agile, and complete solutions. CloudWalk's technology has processed more than US$1 Billion and it's present in more than 200,000 businesses.

    Through InfinitePay, CloudWalk introduces the third and most disruptive wave of innovation in the sector, challenging entirely the prevailing acquiring business model, by anticipating over R$750 million to Brazilian merchants at the market's lowest fee.

    3D Motion Designer

    The 3D and Motion team creates beautiful and enticing videos for our customers' delight, be it static images for social media or full-fledged video campaigns for advertisement. Working in a tight-knit group of passionate fellow artists, sticking to short deadlines, and learning a lot daily will be part of your day-to-day activities.

     

    Some of the challenges you will help solve in our team:

    As a member of our team, you'll be expected to deliver well-polished videos, artwork, compositions, and assets both in 2D and 3D.

    What You'll Be Doing:

    - Help design, edit, polish, and deliver 3D assets and videos

    What You Need To Succeed:

    We are looking for someone who follows either or both of these paths:

    Motion
    - A solid knowledge of Motion Design (You're deeply familiar with the workings of Adobe After Effects and the Adobe Suite in general).
    - Previous experience handling video projects from start to finish (You're familiar with the workflows involving conceptualizing videos, editing, post-production, and delivery formats for videos)
    - High standards for Motion Design (You can create videos that synthesize complex concepts into uncomplicated bits with utmost clarity, fluidity, and exceptional visual quality)

    3D
    - You're well aware of most if not all steps from conceptualizing 3D artwork to delivering it for further use by your colleagues.
    - Experience modeling, lighting, and rendering 3D scenes
    - You've dabbled in 3D animation and know your way around animating 3D assets/scenes
    As a member of a fully remote and distributed team, you are expected to complete tasks autonomously and unsupervised, being highly collaborative and self-directed.
    You'll be provided with guidance every step of the way, but a certain degree of independence and self-reliance is to be expected.
    If you're goal-driven and used to constant self-improvement in a fast-paced environment you'll thrive at CloudWalk.

    Desirable, but not a must
    We are not expecting candidates to have expertise across both paths. We will gladly help you bridge the gaps as long as you're willing to learn.

    As a CloudWalker, you will have

    Remote work

    Healthcare coverage

    Meal allowance

    Home Office allowance

    ZenKlub Partnership for wellness

    Learning and Development resources

    30 days of paid vacation

    Extended maternity and paternity leaves

     

    Diversity and Inclusion

    We believe in inclusion, respect, and appreciation of every human aspect. We promote a welcoming work environment, where each CloudWalker can be authentic, regardless of gender, ethnicity, race, religion, sexuality, mobility, disability, or education.

     

  • (Senior) Product Designer
    Andela

    Job Overview

    This is a pivotal moment in Andela’s mission to connect brilliance with opportunity. Now more than ever, we are committed to building a global talent network where we connect hundreds of the world’s top companies with thousands of talented engineers to accelerate their careers, provide access to long-term growth opportunities, and help them become leaders in their communities. To date, we’ve brought tens of thousands of engineers into the global technology ecosystem, and we’ve only just begun.

    In this role, you’ll become part of a small but mighty product design team where you will work within the Technology organization to research, concept, design (and re-design!) a slew of world-class products (internal and external) that support Andela’s vision. We have no shortage of fascinating challenges that can only be solved by someone with innate product & UX sense, technical aptitude, great taste, and impeccable craftsmanship. 

    Location: Remote 

     

    Our People

    All of our people live and breathe our E.P.I.C values:

    • Excellence: We are lifelong learners who strive for mastery of our craft
    • Passion: We believe we are going to change the world and act accordingly
    • Integrity: We choose extraordinary people and then trust them to do the right thing
    • Collaboration: We know our sum is greater than our parts

    We want you to bring your whole self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

     

    Your Day to Day

    • Use human-centered design and design thinking to translate complexity into user-friendly experiences through user research, journey mapping, wireframing, prototyping, and elegant UI design
    • Contribute to the development of Andela’s product strategy, thinking beyond screens and designing for the ecosystem in which our product exists
    • Collaborate with our extraordinary product management team to conduct exploratory research—both qualitative and quantitative, including user interviews, user surveys, focus groups and observation, task analysis, card sorting, and more—to gain empathy for customer problems, user needs, and promote new mental models
    • Design product concepts that balance vision, craft, speed, and business potential alongside a small group of talent product designers
    • Partner with our PMs to formulate and conduct usability tests to understand the successes and failures of different design decisions
    • Act as subject matter liaison and lead conversations with engineering teams, product managers, design teammates, and business stakeholders
    • Advocate for an integrated, consistent UI throughout the product, and for a cohesive set of design principles and patterns
    • Assist in the development and maintenance of Andela’s Design System using Figma
    • Be yourself

     

    Requirements

    • You have well-rounded skills and experience to run projects independently end-to-end with 5+ years of prior experience as a product designer working on web-based software.
    • You hold a degree in Human Computer Interaction (HCI), Human Factors, Information Design, Graphic Design or a related field—preferred, but not required.
    • You are obsessed with user experience, never settling for good enough and inspiring others on the team to do the same.
    • You are comfortable in the early stages of product development, working through ambiguity to define new and exciting features.
    • You come equipped with a stunning portfolio that displays a spectrum of innovative design solutions from concept to production and problem-solving skills. Applications without portfolios will not be considered.
    • You understand how data and qualitative research inform product and design decisions.
    • You are a self-starter who is highly proactive and displays a high degree of ownership. You have the ability to work across multiple projects, drive creative ideation, and bridge the development gap.
    • You have strong beliefs that are loosely held. You're a good listener who collaborates well with different stakeholders. You observe and internalize all inputs and feedback to help you reach an optimal decision.
    • You care about the business needs, implications, and practicality of your designs. You don't get stuck on pretty UI or high-level abstractions and are able to strike a balance between craft, speed, and the bottom line.
    • You are comfortable working with distributed teams across multiple time zones.
    • You have mastered numerous design tools, especially Figma.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Product Designer
    Life360
    About Life 360

    Life360 brings families closer with smart tools designed to protect and connect the people who matter most.

    Known for its leading solutions for modern family challenges, Life360 recently launched the first-ever family safety membership with comprehensive services designed for every family milestone and life stage. Life360 is used by nearly 1 in 10 US families (who use Life360 an average of 10 times a day!) and reached #1 in Apple's US App Store's list of free social networking apps. Unrivaled growth in the family tech space has positioned Life360 as the largest mobile service for families in the world with over 25 million active users in over 140 countries as of September 2020.

    This reach gives us the opportunity to do unprecedented good for families through our valued core offerings across our free and paid plans: advanced location sharing, private messaging, driver monitoring, help alerts, 24/7 roadside assistance, and Crash Detection with emergency response. On average we respond to 1,000 roadside assists and dispatch 200+ ambulances each month to those in need. 

    Offerings include both free and paid memberships. In addition, the company has raised over $200 million in equity financing, and recently completed an IPO on the ASX exchange — giving our employees the liquidity of a public company with the upside of a private growth stage business.

    Life360’s rapidly growing team of 200+ employees is headquartered in San Francisco, with offices in San Diego, and Las Vegas. 

     

    POSITION SUMMARY

    We’re looking for an experienced and passionate Product Designer to join the Life360 team. This individual will help evolve and elevate the Life360 product to create experiences that are user-friendly, delightful, and scalable for our users.

     
    PRIMARY RESPONSIBILITIES
    • Lead squad-driven design initiatives by working closely with engineers and product managers to build experiences that keep our customers highly engaged, fully informed, and constantly delighted
    • Apply a design-led efforts to provide end-to-end solution through sprints (rapid 2-6 week projects) 
    • Partner with Product Managers, Product Marketing Managers and Engineers within the respective Squad to design solutions and produce flows, prototypes, sketches, and high-fidelity visuals
    • Contribute to building the Life360 UI KIT and Design Systems guidelines that scale across Life360’s app ecosystem
    • Contribute to product strategy and roadmaps through user research and design explorations
    • Work closely with the rest of the design team to streamline the design process and prioritize and guide new projects based on company goals and business objectives
    • Bring empathy, enthusiasm, and motivation to every interaction
    • Regularly present your work to senior leaders for review and feedback
     
    EXPERIENCE/QUALIFICATIONS 
    • A portfolio that demonstrates end-to-end design work
    • Relevant 5+ years of experience in the product design field
    • Previous experience in launching successful product
    • Strong visual design and prototyping skills
    • Exceptional interaction and visual design skills with eye for scalability, localization and motion
    • Previous experience with UI Kit and Design System
    • Formal degree in Design or related field
    • Expertise with UX tools such as Figma, Adobe Creative Cloud, Principle or other prototyping tools
    • Holistic understanding of iOS and Android Design patterns
    • A portfolio that demonstrates end-to-end design work
    • Experience collaborating with product managers and engineers
    • Strong organization skills
    • Excellent communication skills—you’re comfortable sharing conceptual ideas and detailed design rationale both verbally and visually 
    • A positive attitude is a must—we welcome healthy discussion and debate, and ultimately put ideas ahead of egos
     
    About our culture and benefits
    • Competitive pay and benefits
    • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
    • 401(k) plan with company matching program
    • Flexible PTO and 12 company wide days off throughout the year
    • Learning & Development programs
    • Whatever makes you stronger makes us stronger. We provide equipment, tools & reimbursement support to engage a productive remote-first team
    • Free Life360 Platinum Membership for your family circle

    All open positions, unless specified as location specific, are remote opportunities and, when returning to our offices is possible, team members may elect to take advantage of the following (or continue to choose to remain remote!):

    • A great office with plenty of light in the heart of the SOMA district in beautiful San Francisco; a 5 minute walk to CalTrain & BART
    • An amazing office location within walking distance to the beach in San Diego (Encinitas)
    • In person team building activities, celebratory company outings and fun events

    We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

    We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

    #LI-Remote
  • Lead Product Designer
    Two Bulls

    At Two Bulls we look at the landscape of emerging technology and create innovative products that become tomorrow’s solutions. We are a band of roughly 100 people with offices in Australia and New York as well as fully remote employees.

    We ship early and we ship often, believing that experiences are better off in the hands of real people than on a whiteboard. We develop strategy, design, and systems in-house as fully integrated teams. We work with companies big and small to solve problems across industries from health to games, building everything from mobile apps to Mixed Reality experiences.

    Some of our most recent projects include: an equity based best of job search support site providing tailored tasks to steer job seekers towards applying for meaningful work, a wellness recommendation tool for pet owners, and creating a robust, modular, and evolving design system for a boutique financial institution.

     

    The Role:

    Two Bulls is growing! We are currently seeking a Lead Designer to join our team. We’re looking for the type of person that lives and breathes user-centric design, but can elevate the creative offering of the company. As a Lead Designer at Two Bulls, you will work autonomously on complete projects. You will work closer than ever with cross-disciplinary squads to create best-in-class products.

     

    About You:

    • You make great digital products. The tools are simply an extension of your ability to create useful, usable and delightful products for real people.
    • You lead by example and are autonomous. You are a self-starter who walks the talk. You frequently mentor and empower other team members, even if they’re not a designer. You work best with someone to lean on for support but don’t require guidance every step of the way.
    • You know your audience. You can quickly produce a variety of concepts and prototypes; you know when to utilize pixel-perfection and when to apply sketches that get the concept across.
    • You’re scrappy and resourceful by nature. You use what/who you have around you to test assumptions so you can make better products.
    • You are fearless. To you, failure is about learning and improving. Your scars have honed your instinct, which you use to your advantage today.
    • You are a brilliant communicator. You clearly articulate your opinions and can explain complex ideas to a five-year-old.
    • You are familiar with agile. Most notably working in sprints and iterative delivery you also understand why things like agile and lean are necessary aspects of creating great products.
    • You are a team player. To you, creativity is a team sport. Collaboration is something that comes naturally to you. You do not have an ego. You support an open, transparent, safe, and inclusive work environment where diversity is encouraged and valued.
    • Above all, you’re great to be around.

     

    Requirements

    • 6+ years of digital product experience. Ideally you have worked on and shipped a product end-to-end
    • Prior experience in a client-facing role. Experience taking feedback, guiding clients to appropriate solutions and gathering requirements
    • Exceptional UI/UX chops and solid graphic design skills
    • Your work as a designer extends beyond designing screens. You’re comfortable running a workshop, know what a journey map is, and are comfortable leading product discussions with key stakeholders
    • Ability to work with design research. You can help shape research activities and translate findings into design output
    • Can work with more junior designers to mentor them, and help inform their work as it pertains to a larger project
    • You are able to help break down and scope a feature while keeping an eye to the larger project vision Your own area of passion and focus i.e. Motion, Strategy, Design Systems, illustration.

     

    Benefits

    Two Bulls will provide you with a small company work culture, big company clients, and the ability to work on cutting-edge projects. We nurture sustainable work practices and we strive to provide a positive, inclusive work environment. We have a fantastic crossover of people early in their career and seasoned professionals, young families and individuals.

    • Busy life? We get it! Although we are all currently working from home due to Covid, we are always flexible with working hours and time off.
    • A monthly Grubhub credit to keep you going.
    • Monthly Wellness reimbursement to cover your mind and body.
    • $250 to setup your remote workspace.
    • Want to go to an event or learn something? We’ll pay for it.
    • #birthdaysoff — treat yourself. You deserve it

    Two Bulls embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If there is anything we can do to create a more comfortable interview experience for you, please let us know.

  • Lead UX Researcher
    Two Bulls

    At Two Bulls we look at the landscape of emerging technology and create innovative products that become tomorrow’s solutions. We are a band of roughly 100 people with offices in Australia and New York as well as fully remote employees.

    We ship early and we ship often, believing that experiences are better off in the hands of real people than on a whiteboard. We develop strategy, design, and systems in-house as fully integrated teams. We work with companies big and small to solve problems across industries from health to games, building everything from mobile apps to Mixed Reality experiences.

    Some of our most recent projects include: an equity based best of job search support site providing tailored tasks to steer job seekers towards applying for meaningful work, a wellness recommendation tool for pet owners, and creating a robust, modular, and evolving design system for a boutique financial institution.

     

    The Role:

    Two Bulls is growing! We are currently seeking a Lead User Experience (UX) Researcher to work with our clients and drive product excellence.

    You will help us drive our efforts to holistically integrate user research into our process. You will be the standard bearer, and proselytize the discipline both internally and externally. You are a keen collaborator and are able to explain your decisions and implications of those decisions.

    You will report to and work collaboratively with the Director of Strategy who leads the creative department. Additionally, you will work with Delivery, Engineering, and our clients to execute and communicate research findings to help create an optimal user experience

     

    About You:

    • You are a leader. You will own the discipline of research at Two Bulls. You will set the standards and processes to be followed by the research team.
    • Research is your passion and you’re happy to share. You know everything about research and can educate our internal teams and clients about best practice.
    • You make things better with research. Your toolkit is varied and wide with a good understanding of the appropriate qualitative and quantitative methods. You have a proven track record of enhancing products and services
    • You lead by example and are autonomous. You are a self-starter who walks the walk. You frequently mentor and empower other team members, even if they’re not a researcher.
    • You know your audience. You will collaborate with a variety of clients to define and and structure research activities that enable the product to be the best it can be.
    • You are flexible and resourceful by nature. You understand clients often have restraints and are able to work around them to craft the right approach. You use what/who you have around you to test assumptions and deliver finding to product teams. You’ll work together with the creative team to translate findings to actual output.
    • You are fearless. To you, failure is about learning and improving. You’ve leveraged your learnings to hone your instincts, which you use to your advantage today.
    • You are a brilliant communicator. You clearly articulate your opinions and can explain complex ideas to a wide range of audiences. You can summarize and present results succinctly. You can communicate the implications of your findings and work to make sure that we take action on them.
    • You get that design research is far broader than usability testing. You can use design research to inform larger design thinking, strategy, and execution
    • You are familiar with agile. Most notably working in sprints and iterative delivery you also understand why things like agile and lean are necessary aspects of creating great products.
    • You are a team player. Collaboration is something that comes naturally to you. You do not have an ego. You support an open, transparent, safe, and inclusive work environment where diversity is encouraged and valued.
    • Above all, you’re great to be around.

     

    Requirements

    • Undergraduate or Masters degree in a related field
    • 6+ years leading user research projects with demonstrated impact
    • 2+ years experience managing a team and mentoring junior staff members
    • End-to-end experience with all aspects of research both qualitative and quantitative
    • The ability to manage ambiguity, work autonomously and multi-task in a fast-paced environment
    • Attention to detail and ability to communicate effectively
    • Can scope your activities so they can be integrated into a larger project plan

     

    Benefits

    Two Bulls will provide you with a small company work culture, big company clients, and the ability to work on cutting-edge projects. We nurture sustainable work practices and we strive to provide a positive, inclusive work environment. We have a fantastic crossover of people early in their career and seasoned professionals, young families and individuals.

    • Busy life? We get it! Although we are all currently working from home due to Covid, we are always flexible with working hours and time off.
    • A monthly Grubhub credit to keep you going.
    • Monthly Wellness reimbursement to cover your mind and body.
    • $250 to setup your remote workspace.
    • Want to go to an event or learn something? We’ll pay for it.
    • #birthdaysoff — treat yourself. You deserve it

    Two Bulls embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If there is anything we can do to create a more comfortable interview experience for you, please let us know.

  • Lead Product Designer
    bttr

    Bttr. are looking for a Contract or Part-Time Senior Product Designer to join our distributed team to solve complex design problems and craft them into intuitive and feasible experiences that drive our client’s business goals, and support user needs.

    In this role, you’ll work closely with a global team of strategists, product managers, engineers, data analysts, and stakeholders to shape digital product experiences in healthcare, education, and digital transformation.

     

    Requirements

    You Will:

    • Set the bar for digital design craft and interaction design
    • Role model Figma and DesignOps best practices
    • Brainstorm new ideas and problem-solve
    • Thrive helping to develop requirements, not just translating them into designs
    • Develop low and high fidelity wireframes and prototypes
    • Take part in video conference calls, project meetings, internally and externally
    • Work closely with engineering teams to provide visual QA and troubleshooting
    • Understand business requirements whilst advocating for everyday users
    • Use storytelling to influence and educate stakeholders about designs
    • Plan, conduct, and synthesize user research and workshops
    • Have a real passion for organization, simplicity, efficiency, and action
    • Either be based in an East Coast Timezone, or able to work East Coast hours

     

    Your Experience:

    • 6-10 years experience designing digital products
    • You should be an expert in Figma
    • A deep understanding of the end-to-end iterative UX process, including personas, scenarios, wire-framing, content modeling, prototyping, user research, brand design, and design language systems.
    • Designed and shipped multiple apps, or have gone through multiple release cycles on a larger project
    • Supporting and enabling people to do their best work.
    • Strong operational and facilitation skills, with a proven ability to plan, coordinate, and execute projects.
    • You have worked with multiple leadership styles

     

    Benefits

    • Medial, Eye & Dental
    • Life, AD&D, Short & Long Term Insurance
    • Citi Bike/Gym/Class Pass contribution
    • FSA, Commuter Benefit
    • Flexible Working

Product

  • Technical Program Manager
    Bananatag

    What if everyone got on the same page? This is something we ask ourselves everyday at Bananatag.

    We believe great communication is at the heart of every business and we’re here to help companies make meaningful internal communication easy. Because when employees are informed and engaged, they’re happier and they do better work.

    Who we are

    Bananatag is an employee communication platform that allows users to save time by managing their email, Slack and MS Teams messages from a single tool. Our industry-leading email designer helps teams to collaborate in real-time on branded, engaging content, then explore analytics to understand the impact their messages are having.

    Check out some of Bananatag's blogs to learn more:

    Check out our Engineering blog page here for a peek at what they’re up to. You can also check out how we kicked off our WFH switch in March.

    The Job

    Are you our next Technical Program Manager? We’re looking for someone to have roughly 5+ years of industry experience to join our amazing Product Development team. This is a unique opportunity to join a really sweet tech company, you can scope us out on Instagram, Glassdoor, and Indeed. We aren’t perfect, but we’re proud of who we are!

    The Technical Program Manager (TPM) will come with a strong technical background and ready to drive technical programs across the company. By working closely with our engineering and product management teams, the TPM will act as the champion of internal projects on the roadmap and manage all projects related to infrastructure and technical operations. This newly created role will come with plenty of autonomy and the opportunity to be a trusted technical advisor.

    Bananatag has a positive, diverse, and evolving culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, impactful. If this sounds like a good fit for you, skim the rest and apply now.

    What you’ll be up to:
    • Acting as a Product Manager for the Infrastructure team (SRE) including managing the backlog, prioritizing and tracking their tickets
    • Reviewing, facilitating and prioritizing the cross-team technical tickets (SRE x-team, Data Layer x-team, …)
    • Keeping track of technical RFC documents and updating the relevant items in the technology roadmap
    • Keeping the internal technology roadmap up to date, visible and collaborative to the stakeholders
    • Collaborating with PM's and other stakeholders to strike the right balance between infrastructure/ technical work and customer/ business deliverables from the product roadmap
    • Working closely with other product managers to prioritize technical roadmap items (technical/infrastructure/security tickets) in the product teams’ backlog
    • Assisting other PMs with technical triage of tickets across product teams
    • Advocating and tracking the progress of the relevant OKRs
    • Working collaboratively with internal teams, including leadership, engineers, QA, and operations to ensure requirements are fully understood and that implementation plans match expectations
    • Orchestrating technical efforts in response to incidents and organizing post-mortem sessions to document and address underlying issues
    • Working with teams and stakeholders to make sure risks are assessed, prioritized and addressed
    What you’ll come with:
    • Strong technical background in software engineering (Backend, DevOps, Security, Cloud) in order to understand and traverse technical dependencies and work closely with engineers and other technical stakeholders
    • Exceptional ability to collaborate with others to understand their needs and priorities and work together to discuss solutions that consider all parties
    • Experience leading initiatives from kick-off to ship with high sense of ownership
    • Experience using Agile methodology, as well as a strong understanding of software development management methods
    • Tech savvy and able to understand, gather and verify technical requirements
    • Able to facilitate the technical work breakdown and prioritization
    • Highly self-motivated and strong customer empathy
    • A systematic thinker able to cut through complexity
    • An excellent communicator, written and verbal, and enjoy a fast-paced work environment
    • Can manage multiple projects in a growing organization
    Benefits section
    • Competitive salaries with regular compensation reviews
    • Company stock options
    • Comprehensive extended benefits package (health, dental, and vision) from day one.
    • A progressive ‘Employee Assistance Program’ through Babylon (owned by Telus) Telemedical access to doctors, therapists, and dietitians.
    • Group Registered Savings Plan program (RRSP)
    • 4 weeks of vacation for everyone
    • We are a ‘remote first’ workplace now, but have nice offices in Kelowna & Vancouver if that's your thing, or even something in between. But require you to be eligible to work in Canada.
    Bonus Benefits:
    • We invest in professional development for you lifelong learners.
    • Authority, accountability, and autonomy to succeed at your own pace. A team that embraces knowledge sharing and wearing different hats. There are no lordships and fiefdoms here
    • We’re serious about diversity, inclusion and representation. We’ve created a task force to make sure that we’re not just talking the talk, but also walking the walk. Our stance is below
    • We surprise and delight our employees from time-to-time, you’ll just have to trust us. ;)
    Our belief on Diversity and Inclusion: Diversity is Appealing

    Did you know there are over 1000 different kinds of bananas out there? Each one brings something unique to the table, just like our people. We love that we’re all different; however, we have to admit that not all have been treated equally in the past. Bananatag promises that however you identify you will always have equal access and opportunity to succeed.

    Our belief on Equity: Pay Parity

    We believe in gender pay parity. We’ve taken a public pledge and worked to eradicate gender pay gaps (and gaps in other areas of diversity). We’re committed to bi-annual reviews and making corrections if we fall off track. Our aim is always a $1 to $1 ratio among all Bananas.

    We’re certain that at Bananatag you’ll be able to have impact and create an inspiring career.

  • Senior Product Manager
    Glofox

    Who we are

    Glofox is on a mission to revolutionize the fitness industry. We are growing in size every year, and along with our ever-growing client base that spans 60 distinct countries, our team is dedicated to powering the fitness industry.

    We're a hard-working, fun-loving, get-things-done type of team that are building a platform that saves time, increases retention and ultimately, helps studio and gym owners build successful businesses.

    At Glofox, we love entrepreneurs because we are entrepreneurs. We know how much determination it takes to start your own business and grow it into something that lasts. We roll our sleeves up, we act fast, and we learn together. We're looking for people that will do the same.

    What we are looking for:

    We are seeking an innovative Product Manager to join our cross-functional product team. You will lead the product discovery process in collaboration with designers, developers, testers and the rest of the business. We want someone who is excited and passionate about joining our journey. At Glofox we serve customers large and small so we want you to care deeply about understanding what fitness entrepreneurs really need and be passionate about their experience.

    If you’re looking for an autonomous work environment where you can make a visible impact, and solve complex problems, then we are looking for you.

    Requirements

    What skills you’ll need

    • You have experience in product management with a focus on software products and technologies - preferably B2B SaaS
    • You are extremely customer-centric, commercial, entrepreneurial with an appreciation of user-experience
    • You have experience and track record of building successful business products, using data, customer feedback and common sense
    • You have a hands-on approach to product discovery, user research and story telling to get the right user stories that really give our customers what they need
    • You are able to easily switch between thinking creatively and analytically
    • You love solving problems
    • You have experience working with engineers and designers in short iterations
    • You will have at least 5+ years product management experience

     

    What you’ll be doing

    • Talk to customers daily to understand their problems and how they relate to the strategic goals of Glofox
    • Analyse user and usage data to set the context in which world-class user experiences will be built
    • Drive the business case, including revenue streams and pricing decisions, for new value propositions at Glofox
    • Partner daily with cross-functional teams including engineering, design, sales, marketing and customer experience to build product
    • Understand the competitive landscape and evolving market needs, identify opportunities and define the direction of your value stream
    • Collaborate to scope solutions to their smallest coherent state to ship to customers as early as you can, gather feedback and iterate
    • Constantly evaluate if the solution has solved the problem through quantitative and qualitative measures
    • Support product marketing in developing product positioning and messaging that differentiates Glofox’s products in the market, and collaborate on delivery to market
    • As a result, you and your team's work will help gym and fitness entrepreneurs succeed and make millions of people around the work fitter and healthier

    Benefits

    What you’ll get:

    • The chance to work at a hyper-growth venture-backed start-up in an exciting industry remotely
    • The opportunity to feel true purpose in your efforts by powering fitness entrepreneurs, making them successful and enabling them to improve the health of people on a global stage
    • Competitive compensation with share options
    • Laptop and equipment for remote working set up
    • Any support you need to level up your skills - conferences, books, screencasts
    • We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Glofox! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
  • Director of Product- Stoke of Genius
    Growth Tools

    Hi!

    I am hiring a Director of Product because we need you to bring a brand new product to life (and to market)!

    Here is why…

    My friend Grant is a public speaker. Travels the world. And trains other people on how to do the same thing. Years ago he told me to read the book “Vivid Vision”. Said he knew the guy that wrote it and that the book has totally changed how he thinks about and leads his company.

    Strong recommendation!

    My response was, “Sure, ok.”

    And just like every other book recommendation I’ve been given, it goes on my Amazon wish list and I never read it.

    That’s because it takes me months to read and digest a book. And that is why I have a shelf of 100s of books I’ve never read. They litter the floor of my office like ornaments on a Christmas tree. Looking pretty but mostly just being useless.

    Books are perhaps the best bargain in human history.

    That you can have someone’s life work and fully built out thinking on nearly any topic for less than $20 - that is staggering. But the problem is that turning information into action is incredibly difficult for mere mortals like me.

    As I’m writing this, I just finished my first book of the year. It took me 3 months! Three months of reading every morning for 30 minutes. And I still have no idea how to use the method taught in the book. To do tha, it’ll take me another 30 days of note taking, thinking and creating an action guide for myself.

    So much time!

    That’s why I typically only finish 2-3 books a year. It takes FOR-EV-ER!

    And I’m not alone. 100s of our coaching clients at Growth Tools suffer from this exact same problem. Marketing leaders who want to read more. Feel guilty that they don’t. But just don’t have the time to do what it takes to siphon off the information in the books on their lists and turn them into the action.

    That’s where you come in.

    We are launching a brand new product called Stroke of Genius.

    The goal of this product is to solve the problem of turning information into action. Specifically books for marketing leaders.

    Twice a month we’ll read a book for our clients. Then mail them a copy of the book with a few dog-eared pages and a personal letter telling them why they need to read these few pages and giving them action guides they can follow to execute on what we’ve read for them.

    Instead of taking months to read and implement a book, it takes < 30 minutes. Because we do all of the hard work for them.

    Want to work directly with me to create and launch this product?

    If so, keep reading…

    What will you learn in this role?

    If you come from a small business but have disliked having a ceiling on your career due to not being able to move up, Growth Tools will be a place you thrive.

    However, if you operate best with very defined day to day duties and doing new processes you’ve never tried before seems intimidating or taxing, you won't do well in this role.

    There is 0 red tape at Growth Tools. We don’t care about how other people have always done things, how you have always done things or what anyone's SOP is. What we care about is: 1) you love what you do every day and wake up excited to do it; and 2) our clients' success.

    We ruthlessly measure both of those on a daily basis.

    In this role you will learn:

    1. How to create a world class product that people line up for and can’t help but recommend

    2. How to turn the information in books into action that others can execute on

    3. How to build a product team that can scale a world class product with impeccable white glove service

    My goal is for you to walk away from your time at Growth Tools having created a product that you will be more proud of than anything you’ve ever created and attribute as a high water mark of your career.

    Who will you work with?

    You will report directly to me (Bryan Harris, the CEO). We’ll build the product first, achieve the product goals with a small client base and then build your team slowly as you we identify the processes needed to be built, you perfect them and we see the need to delegate them out

    Where will you work?

    We all work remote and are scattered around North America from Vancouver to Cleveland, and Nashville to Birmingham.

    That means you have the flexibility to work from home or a co-working location or to take the family to Peru for the summer and work from your terrace overlooking Machu Picchu.

    We don’t micromanage you. Rather, as the Director of Product, we expect you to be a leader in every way. You will be a daily “in-the-weeds” practitioner (executing key processes) as well as identifying new processes and distilling them into repeatable processes.

    You will own 2 numbers as the Director of Product:

    1. Revenue generated per playbook

    2. Time saved per playbook

    What does Growth Tools do and why?

    Growth Tools is a marketing agency and coaching company. We work primarily with teaching based businesses (course creators, coaches etc.) to help them grow their revenue and impact. Our tools consist of 10 SaaS products that we give away for free. Our trainings consist of a 1:1 coaching business, Growth University and a 4-week boot camp, Accelerator.

    We believe that the world is a better place when people create and those creations are shared.

    Example: I looooove Allbird shoes.

    Guess how Allbirds came to exist? A random dude, Tim Brown, had the idea for them. And he had enough gumption and know-how to go out and actually make them. Now Allbirds is one of the most successful upstart shoe brands from the past 5 years.

    The world is a better place when every Tim out there turns their ideas into real-life products.

    That’s why our goal is to generate $100 million dollars in revenue for our clients. That is our measurement that these creations are being shared and real value is being generated as a result.

    Do you want to be on the front lines and directly involved with growing some of the coolest and more innovative companies in the world?

    If you are beyond excited about discovering and creating processes to help us and our clients grow and run their businesses more effectively, I look forward to talking to you.

    Chat soon!

    Bryan

    Requirements

     

    • 2-3 years of business operations experience
    • 2-3 years of digital marketing experience (preferred)
    • 2-3 years of executive assistant experience (preferred)

    Benefits

    • Work from anywhere (we're 100% remote. It's not new for us)
    • Quarterly off-site team retreats ( that include surfing or scootering in pretty sweet locales)
    • Highly Competitive salary + uncapped Profit sharing / Bonuses
    • Health, vision and dental insurance for you and your family
    • Short-term disability and life insurance for you
    • Unlimited vacation (mandated 1-week/yr)
    • Unlimited education allowance
    • Unlimited equipment allowance
    • $100/mo. reimbursable personal / marriage counseling
  • Product Manager
    Mediavine
     

    We're looking to add a creative and enthusiastic product manager with a passion for web site performance and WordPress. If you're excited about building bleeding edge technology in an ever-changing (and never boring) industry and you're looking for an inclusive environment where everyone feels welcomed, we encourage you to apply!

     
    About Mediavine

    Mediavine is a fast-growing advertising management company representing over 7500 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

     
    Mission & Culture

    We help content creators build sustainable businesses. From educational tools and cutting-edge plugins to ad technology that maximizes earnings without slowing down your site, our motivation is ensuring your brand and business grow in every respect.

    We are striving to build an inclusive and diverse team of highly talented individuals that reflects the industries we serve and the world we live in. We are committed to creating a culture where everyone feels welcomed. We are looking for individuals that will challenge us to continuously evolve and make Mediavine the employer of choice for people of all backgrounds. We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position.

    Diversity and inclusion aren't platitudes to us; we take them seriously. Have a look at our team and read through our blog posts to learn more about our values and to discover if Mediavine is the place for you!

     
     
    Position Title & Overview

     

    As a Product Manger responsible for Trellis products, Mediavine’s WordPress theme framework that prioritizes pages speed performance.

    You’ll help define the goals and future of a product and associated services and utilities to help publishers create highly optimized sights for page speed, user engagement and publisher happiness.

     
     
    What you’ll do

    Responsibilities:

    • Assisting in triage of Support issues as they arise.
    • Developing a deep understanding of user experiences for publishers, support team and data team to identify, create or enhance products with the goals of improving productivity and/or increase user satisfaction.
    • Answering questions as needed from Support, Engineering, Stakeholders, etc., and serving as the product liaison with leadership.
    • Creation and collaboration with Design Team on flow charts, wireframes, and full resolution design efforts.

    Collaboration:

    • Product Stakeholders: Maintaining communication with various product rooms; evaluating who should be included as stakeholders during product development to ensure that Mediavine is achieving value for stakeholders.
    • Support: Consistent communication with Support about products' functional expectations, release schedules; Gathering user concerns and feedback.
    • Customers: Provide and maintain communication mediums with the goal of gathering, then distilling user feedback to enhance existing or new products.
    • Engineering: Coordinate with Engineering teams to provide clear, focused objectives and specifications for execution by engineering staff.
    • QA: Coordinate with QA to provide clear product functionality expectations to create test cases. Assimilate QA feedback into the development process.

    Product Lifecycle:

    • Define and develop product Trellis road maps in primary areas of concern.
    • Define clear Product Epics and achievable chunks for engineering teams.
    • Conduct regular evaluations of product, market and customer needs to reprioritize / streamline ongoing work.

    Research and Analysis:

    • Make continued efforts to better understand user needs.
    • Conduct regular and ongoing interviews with users to identify potential opportunities for improvement.
    • Distill user feedback into tangible steps for product development.

    Definition of Expectations:

    • Provide documentation of objectives for issues and epics.
    • Create and maintain clear documentation ahead of and during meetings.
    • Provide regular status updates to stakeholders.
    • Interview users to identify areas of opportunity.
    • Help craft sprint work plans based on available engineers to assist in productivity.
    • Be available to answer questions from work teams as needed.

    Requirements

     

    Location

    • Must currently live in the United States

    You Have

    • 2+ Of relevant work in Product Management or related effort
    • Experience with effective communication in a remote environment
    • Passion for polished user experiences.
    • Some experience with publishing on the web, specifically WordPress
    • A passion for performance and accessibility.

    Bonus Skills

    • Experience with WordPress publishing
    • Experience with Page Speed Insights and Web Perf
    • Knowledge of common WordPress plugins and features like Gutenberg Blocks

    Benefits

     
    • Remote work environment
    • Travel opportunities (remember those?!)
    • Comprehensive benefits including 401k, Health, Dental, and Vision insurance
    • Learning allowance
    • Access to experienced engineers with direct mentorship opportunities
    • Generous Vacation/Time off policies
    • Additional side benefits such as home-office upgrades, tuition reimbursement, paid gym memberships and wellness retreats, upgraded flights, cool swag and more
    • Company match charitable donations
    • Salary: $75,000+
  • Product Manager
    Phreesia

    Phreesia is looking for a Product Manager to join our growing team!

    If you are smart, energetic and highly motivated, this could be a great fit for you. The Product Manager supports the full product life cycle. This includes listening to our clients, understanding the market and competitors, driving go-to-market strategies to ensure commercial success, driving product innovation, defining user requirements and executing on product releases. 

    There are plenty of opportunities to work closely with our clients and internal stakeholders to build meaningful healthcare applications with a focus on patient intake and front office workflow management. You will collaborate with our product management, engineering, operations, marketing and sales teams to bring innovative healthcare products to market. You are a good communicator, a great problem solver, will be able to work with cross-functional teams, will demonstrate strong leadership abilities and the desire to learn. 

    What you will do:

    • Work within the product team to ensure the overall success of a portfolio of hardware and software patient intake products 
    • Be a product champion within our company and for our clients 
    • Develop detailed product requirements &amp; translate into user stories for implementation by engineering 
    • Drive product go to market strategies and execute on these plans with the support of marketing 
    • Build business cases for new features and feature enhancements by collaborating with product marketing, sales, and operations groups 
    • Provide product support and training to sales and operations teams 

    What you will need:

    • 2+ years experience in product management and product design; experience in launching B2B iOS and/or android apps a plus 
    • Strong organization and project management skills 
    • Ability to thrive under pressure and function effectively in a fast-paced environment, providing strong leadership skills and managing multiple projects simultaneously. 
    • Deep interest in user experience, creating and analyzing products 
    • Solid understanding of the Agile development methodology. 
    • Strong interpersonal skills and ability to work well in a team environment 
    • Excellent analytical, problem-solving, organizational, written and oral communication skills. 

    Who We Are: 

    At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care.

    Basically, what you do here matters, and hard work does not go unnoticed. Not only does Phreesia care about our clients, we also care about our employees. In fact, we’re a three-time winner of Modern Healthcare magazine’s Best Places to Work in Healthcare award. If you’re interested in consistent feedback and recognition, defined career paths, and the opportunity to work with driven and engaged colleagues in a dynamic industry, this may be the right opportunity for you. 

     

    Benefits and Perks:

    • Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
    • 401(k) savings plan
    • Flexible working hours
    • Unlimited vacation
    • Unlimited snacks and drinks in our offices
    • Mobile phone stipends, monthly subway pass reimbursement and Internet reimbursement
    • 100% paid maternity leave to our U.S. employees, as well as a generous maternity benefit to our employees in Canada.
    • Tuition and certification reimbursement, as well as other professional development opportunities

     

    We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

  • (Senior) Product Manager (f/m/x)
    Cara Care

    Cara Care aims to support every person in the world with a gastrointestinal disease with the first therapeutic digital companion for digestive care. Their platform combines the power of UX, UI, Data Science, Marketing, Tech, Medicine, Business, and Psychology to shape the user experience and provide the first evidence-based, digital therapy for digestive health. To date, Cara Care has helped more than 650,000 people across Germany and the United States manage digestive diseases with over a 78% success rate.

    How it works:

    By downloading the Cara Care app, individuals can customize their experience by keeping a digital food and symptom log to track personal data. It will then analyze the data and show correlations to make improvements in your everyday diet. If you choose to purchase the premium upgrade, you will gain access to personalized nutrition therapy. The premium upgrade gives you full access to our licensed Dieticians, Customer Care team and a 12 week program that is specifically tailored to you depending on the illness and symptoms. Our therapy programs also include mental health interventions with hypnotherapy and gut-directed relax sessions. The digital platform allows users to get effective and personalized treatment outside of the doctor’s office.

    GI diseases are highly influenced by factors like diet, stress, physical activity, and mental health. Cara Care can help identify a person’s triggers for symptoms and flare ups, and then tailor the professional treatment to reduce those symptoms and enhance their quality of life. By monitoring your digestive health, you can improve your overall well-being and feel better by making smarter choices for your body.

    The Market:

    According to the Massachusetts Medical Society, gastrointestinal diseases cost $136 billion annually in healthcare expenditures, more than heart disease and trauma in annual costs. Tens of millions of individuals deal with gut issues, and there is a huge gap between those who seek GI help and those who suffer. Digital therapeutics is a part of the next wave in healthcare, and mobile software can have a significant therapeutic effect on patients. According to the U.S. National Library of Medicine, point-of-care tools such as applications on smartphones has been shown to support better clinical decision-making and improved patient outcomes. Offering a mobile product gives users a more convenient and comfortable way of tackling their health issues.

     

    What it is like to work with us

    We are an interdisciplinary team of doctors, designers and software engineers who are all passionate about what we are building and how it can help people. Our work is inspired by our patient’s journey and our actions are focused on impact and results. We thrive in a dynamic, fast-paced work environment, while appreciating what it means to be healthy and well.

    To learn a bit more about our motivation, our team and company, you can visit our career page: https://cara.care/careers

     

     

    What we are looking for

    We are looking for a Senior Product Manager (f/m/x) to support us in our mission with immediate effect.

    A group of your future teammates and stakeholders met to outline the key skills and behaviours we think will lead to success in this role:

    We are looking for an experienced technical product manager to join our top-notch mission-driven team. You will be responsible for defining, planning, and driving forward the execution of new functionality within our product roadmap. You’re a good facilitator and communicator who works closely with users and data to inform product plans and iteratively achieve our goals. You’re a proven team-player and problem solver who understands how to shape world-class products at a fast growing startup.You will partner closely with our operations team including health coaches and physicians to help shaping experiences for patients that seamlessly blend human input with software.

     

    Responsibilities

    Product Ownership

    • Execute along the full product lifecycle of planning, analysis, discovery, development, launch and iteration
    • Product ownership of internal dashboard, app features and our website
    • Definition of user requirements for the product as part of the technical documentation in compliance with European medical device and insurance reimbursement regulations
    • Enabling the content, design and development teams through tightly setting and monitoring success metrics
    • Find and use data to drive informed decisions, even with imperfect information.
    • Assist in managing roadmap and new feature development of our internal operations dashboards
    • Obsessively map the user journey and find creative ways to improve it; making it more delightful and responsive to the user’s needs

    Project Management

    • Help to maintain regulatory company and product requirements ( MDD class I, DiGa as part of DVG and MDR class IIa)
    • Manage cross-functional teams including product, engineering, medical, data security, marketing, operations and business development to ensure timely delivery of projects
    • Maintain current knowledge of FDA, EU and other international regulations, guidances and standards applicable to company products
    • Prepare meetings with Notified Bodies in conjunction with the respective teams
    • Build consensus across our team, with external partners and our patients.
    • Demonstrate expert understanding of agile development practices, understanding how to train and optimize team members’ techniques.

    Medical Product Strategy

    • Play a key role in shaping the product roadmap that balances consumer, medical, business, and technical priorities.
    • Supporting clinical trials through product features to prove efficacy and claims of our digital therapeutics product
    • Monitoring product success metrics and OKRs for our products by balancing health impact, user experience, technical effort and growth
    • Obsessively mapping the user journey and finding creative ways to improve it; making it more user friendly and responsive to the user’s needs

    Requirements

    • 1+ years (Jr.) 3+ years (Sr.) of Product Management experience – a mix of early and mature stage company experience is a plus. Experience in digital health is a big plus
    • Experience with specification and documentation of features (bonus: in accordance with medical device certification standards)
    • Analytics and Data infrastructure setup experience required
    • Strong people/relationship skills, experience understanding team dynamics and concerns
    • Worked closely with UX Designers and engineers on defining, building, and testing features and enhancements using agile product development methods
    • Passion for creating an exceptional user experience
    • Expertise in using both qualitative insights and quantitative findings to inform the development process
    • Excellent written and oral communication skills
    • Excellent organizational and analytical skills with strong technical abilities
    • Experience executing data-driven product strategies and roadmaps
    • Track record of working on consumer-facing products from 0 to 1 that both delight the user and exceed their business objectives
    • Experience with specification and documentation of features (bonus: in accordance with medical device certification standards)
    • Technical background and deep understanding of software development is a plus
    • Passion for your personal health and wellness and that of others

    Benefits

    In return, we will ensure you have:

    • Meaningful work – help people improve their lives
    • A vibrant team and a friendly working atmosphere
    • Ability to significantly influence the direction of our startup
    • Full visa support and attractive relocation package
    • Competitive salary with regularly salary reviews
    • 26 days holiday a year (plus public holidays)
    • The best equipment and setup to be productive
    • Flexible working hours. If you prefer early starts, late finishes or remote
    • Team events, weekly breakfasts and team drinks
    • A well-equipped office in the heart of Berlin with plenty of snacks, drinks, fresh fruit and a great espresso machine

    Next Steps

    1) Application Review

    We will review your application as quickly as possible and reply to you with the next steps. If we have not selected your CV/LinkedIn profile, please do not let that put you off applying again. We get many applications and sometimes it is just not the right match. We try our best, but often cannot provide you with individual feedback if we get a lot of applications.

    2) Introductory Call with HR

    If we move on to the next stage, we will arrange a brief intro call where we can tell you more about us and chat through what you are looking for. We are also open to answer your questions about Cara Care. (Tip: It is best to make calls in a quiet place, so please pick a time where you know you are going to be free.)

    3) Phone Interview with Hiring Manager

    If you wish to proceed the hiring process with us, we will schedule an interview call with the hiring manager to discuss your previous work experience and your career aspirations. We may sometimes also send you a case study to complement the skill assessment.

    4) On-Site Interviews with Our Team & Offer

    Following an interactive interview, you will meet the team in person. If we both think that it is a good fit, we will make you an offer. We value your time and try to make the process as fast as possible and will always provide you with feedback from all of our interview stages.

     

    At Cara Care we care about equal opportunities

    Diversity is important to us. We need a team with all kinds of different perspectives, experiences and backgrounds. That’s why we’re committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability.

    We understand that applying for a new job takes a lot of work and we really value your time. Our team is looking forward to reading your application!

  • Product Owner
    Finexio

    Finexio is streamlining payment in Account Payable by connecting the finance departments to banks and virtual cards. We automate the B2B payment and help the customers pay easier with less human efforts and more insights. We help the vendors get paid faster with better visibility.

    We are looking for a product owner who lives with the product and loves problem solving. We are looking for a Product Owner to organize, prioritize and assess work for our scrum team. Product Owner responsibilities include gathering feature requests, scheduling releases and coordinating sprints. To be successful in this role, you should be able to identify user needs and work with cross-functional teams to manage product releases. Ultimately, you’ll help us roll-out products that deliver our company’s vision.

    Requirements

    Key Responsibilities:

    • Manage and prioritize the product backlog
    • Oversee development of the stories
    • Answer the questions from engineering regarding the requirement
    • Tracks progress towards the release of a product
    • Maintain the close relationship with the stakeholders to gather the requirements
    • Write the user stories ready for the development
    • Provide the correct acceptance criteria to each user story
    • Measure the success of each implementation
    • Assist Product Manager in maintaining product roadmap and defining strategy

    Qualifications:

    • 3+ years of experience in product management
    • Experience working as a product owner or product manager for a payment or SaaS product
    • Empathize with users and solve the problems for users
    • Experience in developing software in an agile environment
    • Knowledge of work management tools like Jira, Confluence or Asana
    • Experience using Agile software methodologies, especially a scaled Agile Framework.

    Benefits

    Why You’ll Love Working at Finexio:

    • Culture: We are a humble, client-first team that is focused on collaborative data-driven success.
    • Speed: We move fast, love new ideas and give you the opportunity to push your limits.
    • Growth: We are expanding rapidly into new markets, launching new services and creating a world-class company.


    What We Offer:

    • The chance to work in a fast-paced start-up environment with experienced industry leaders.
    • An environment where you can dive deep into the latest technologies and make a real, measurable impact.
    • Competitive salary and stock options.
    • Medical, dental, and vision starting on your first day.
    • Unlimited vacation policy.
  • Product Analyst
    StreetSolutions

    Street Solutions Inc (“SSI”) is a leading provider of technology solutions for the mortgage trading market. Global financial institutions, government-sponsored banks and leading mortgage REITs entrust our software platform to power their business. We offer our clients a full suite of products and integrated services, providing an end-to-end trading platform to help our customers achieve greater scalability, security and success.

    SSI is seeking talented candidates for a position as Product Analyst in our Conduit product team. As a leading provider of financial technology, our platform is constantly improving. The role of Product Analyst will manage the integration of new features and services into multiple client environments. Responsibilities include working across our business to identify opportunities that will drive our technology product forward, consistent with the evolving needs of our clients.

     
    • Fast-paced, start-up type environment
    • Flat management structure
    • Ability to make an impact
    • Involvement in product development from concept to implementation
    • Unique opportunities for learning
    • Customer Engagement and Project Management
      • Build effective relationships with customer contacts
      • Gather, analyze and document client requests
      • Own quality assurance and drive customer acceptance testing
      • monitor project progress and drive product team checkin with customers
      • Simultaneously work on multiple initiatives
    • Analysis and Product Design
      • Understand the full end-to-end suite of products available to clients
      • Execute creative analysis and provide responses to client questions
      • Distill complex requests into underlying component requirements
      • Identify impactful enhancements to optimize user experience
    • Communication
      • Independently communicate with sophisticated clients
      • Share clear and succinct ideas with internal and external teams
      • Actively contribute to continuous improvement of team and process

    Requirements

    BASIC QUALIFICATIONS

    • Ability to quickly learn new concepts and system environments
    • Ability to self-manage priorities with minimal day-to-day supervision
    • Strong project management and product design skills
    • Creative thinking and advanced problem solving skills for complex problems
    • Strong presentation and communication skills
    • Bachelor’s degree or equivalent
    • 1-2 years of relevant experience
    • Some travel may be required

     

    PREFERRED QUALIFICATIONS

    • Knowledge of mortgage trading markets
    • Experience defining user-experience and business metrics
    • Experience with product strategy and development
    • Experience with project management methods like Agile, Kanban, Scrum, Waterfall, etc.
    • Experience with JIRA or similar project management software

    Benefits

    • Competitive compensation program with significant growth potential
    • Annual profit sharing based on company performance
    • Cash bonus based on individual performance
    • Full medical & dental plans and 401k
  • Product Owner
    Within3

    Within3 has an opportunity for an enthusiastic, experienced Product Owner to help lead cross-functional teams through creating world class products and features, from concept through launch. Communication, organization, and the ability to break down complex projects into a series of deliverables are essential for this position.

    Requirements

    • Develop, scope, and maintain a prioritized backlog of work for implementation teams
    • Translate projects into appropriately detailed requirements that are clearly understood by development teams
    • Assess project related problems, analyze proposed solutions, and make decisions to keep work on track
    • Assess value and prioritize work to maintain team focus on maximum alignment to product strategy
    • Work with cross-functional teams, stakeholders, design and user experience, engineering, QA, and Client Success
    • Schedule and lead project meetings
    • Track product performance and impact post-launch to evaluate future work
    • High degree of organization, individual initiative, and personal accountability
    • Proactive self-starter with excellent project management skills and ability to manage multiple tasks effectively
    • Excellent verbal and written communication skills with the ability to build relationships with diverse
    • team members, including other Product Owners, to drive collaboration and alignment
    • Investigate ideas and solutions to existing customer problems
    • Create and deliver training on new features for internal teams and stakeholders
    • Manage release schedules and associated documentation
    • 3+ years of experience writing business and functional requirements
    • Experience working as a Product Owner
    • Comfortable gathering input about and making decisions related to complex problems
    • Strong collaboration and team building skills

    BONUS POINTS

    • Experience with JIRA, SmartSheet
    • Experience with teams transitioning to Agile-based methodologies
    • UAT
  • Product Manager (Senior)
    Claimer

    Claimer has a vision to bring startup admin to the 21st century, and we're starting with a fantastic government incentive called R&D tax credits, which gives startups back up to 33% of the money they spend on innovative projects.

    We've already begun disrupting this space - our web service has saved millions of pounds for over 200 startups, with amazing feedback and over 5x growth in the last 12 months, but we're just getting started.

    The team is currently building a next-generation platform, underpinned by our revolutionary form engine, that will allow the company to rapidly iterate and deploy its products.

    Claimer's founder, Adam McCann, has over a decade of experience building companies and has previously founded and sold two startups.

    We are looking for an incredibly talented product manager to work with the team to realise the product vision and to be part of scaling the business, bringing enormous and tangible value to thousands of startups. This is one of the last remaining ‘founding team' member vacancies with a significant number of share options.

    The Role:

    As the first Product hire you will be responsible for setting the process and culture through which we develop products at Claimer. Working closely with the CEO, engineers, tax specialists, and sales team, you'll drive forward our ambitious tech projects with an obsessively user-first mindset.

    You'll be responsible for deeply understanding the underlying needs of our users and operators, translating them into products that not only deliver them value, but feel amazing to use.

    You'll be detail-oriented, but able to see the bigger picture; committed to quality, but pragmatic and willing to iteratively refine. You'll have an excellent track record of delivering products from inception to deployment within fast-growing startups.

     

    What we're looking for:
    • 3 or more years of commercial experience in a startup software product team (ideally in a rapid-growth B2B early stage startup)
    • Incredibly detail-oriented and articulate, with a good understanding of rapid application development methodologies (e.g. Scrum or Shape Up)
    • Comfortable with a complex product domain, and a proven ability to draw out the minimum viable product
    • An eye for good UI design, with a deep knowledge of UX design
    • User-first thinking, but also strong analytical skills; able to draw rational conclusions from data and use them to justify product decisions
    Life at Claimer

    You'll have:

    • Autonomy and responsibility (we are remote-worker friendly)
    • The adventure and challenge of doing something that's never been done before, with rapid career growth
    • A powerful work laptop
    • Perks scheme (discounts and rewards with 30,000+ brands)
    • Flexible annual leave policy - minimum of 28 days
    • Competitive salary with valuable share options
    • Contributory pension
    • Team lunches every month
    • Serviced office in South London, UK, but we support fully remote working, or a mix - it's up to you (we are currently entirely remote during the pandemic)
  • Product Manager, Data Solutions
    YouGov



    Company Description

    YouGov is an international research and data, analytics group.

    Our mission is to supply a continuous stream of accurate data and insight into what the world thinks so that companies, governments and institutions can better serve the people and communities that sustain them.

    We have the best data and the best tools. We continuously challenge conventional approaches to research, and we disrupt our industry to ensure that our clients always get the best solutions.

    We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We trust each other and bring these values into everything that we do.

    Each day, our highly engaged proprietary global panel of over 8 million people provides us with thousands of data points on consumer opinions, attitudes and behaviour. We combine this continuous stream of data with our research expertise to provide insights that enable intelligent decision-making and informed conversations.

    With operations in the UK, North America, Mainland Europe, the Nordics, the Middle East and Asia Pacific, YouGov has one of the world’s largest research networks.



    Job Description

    YouGov are looking for a technically minded Product Manager who will be responsible for product management of multiple components of YouGov’s next generation of survey systems. 

    What will I be delivering?

    • Work with peers, stakeholders, and engineering to identify and solve problems and to high-quality products
    • Contribute to viable solutions associated with UX/UI, product features and enhancements, and automation that add efficiencies through use of different technologies and tools
    • Conduct data collection and analyses to deliver insights for decision-making
    • Monitor processes and report on outcomes to ensure our products are working as expected
    • Stay ahead of trends in how our products are being used, and make recommendations on how we can make improvements
    • Work with all team members to draw conclusions from complex analyses and make recommendations for next steps
    • Collaborate with stakeholders across functions and geographies to ensure our products meet needs
    • Work collaboratively in "mini-teams" to deliver on key stakeholder, operational projects, product enhancement and development, and cross-team requirements



    Qualifications

    Demonstrated knowledge and experience

    • Experience in the world of international online survey research or data analytics in finding and developing creative and innovative solutions associated with complex and varied problems
    • 3 to 5 years of product management experience in complex software development, consulting, or security product industries with high volume transaction components
    • Expert in the use of Agile methodologies such as Scrum with a focus on roadmaps, epics, product MVPs, user stories, acceptance criteria, and the definition of done
    • Lean Sigma process improvement skills to streamline, improve, and reduce waste
    • Success in attention detail to ensure the highest quality products are rolled out based on market demand
    • ITIL and Product Owner certified
    • Excellent written, oral, and electronic communication skills

    Technical skills and qualifications

    • Knowledge of programming languages like SQL, R, and Python to assist in delivering results, and meeting deadlines
    • API experience involving design and/or development
    • Strong analytical capability in quantitative or qualitative research in an academic or professional environment
    • Project management capability to deliver/ship product on time
    • Fluent in the use of Jira, Confluence, and GitLab



    Additional Information

    This position is 100% remote. 

  • Senior Product Manager
    Healthify

    We are looking for a Senior Product Manager with strong technical, analytic, and business skills to drive our product strategy and roadmap. In this role you'll work with Engineering, Design, Operations and various other internal and external stakeholders across the company to understand the needs of medical providers and vulnerable populations in order to build a strategic product roadmap for the engineering team to execute on.

    You should apply if you work well in a quick but collaborative environment and have the skills and ambition to change how healthcare is done, we want to speak with you!

     

    About Us

    At Healthify we're fundamentally rethinking how healthcare organizations and communities work together to connect struggling populations to social services.

    Our founding team of technologists and social workers came from a background of working with vulnerable patients in Baltimore hospitals. They saw how social needs - like access to food and housing - dramatically impacted healthcare outcomes and costs and were moved to create Healthify with the mission of building a world where no one’s health is hindered by their need. Our products are now used by some of the country’s largest healthcare organizations

    Since our founding, we’ve been backed by impact investors and VCs - from Kapor Capital to Primary Venture Partners - and we’ve built a team that’s both diverse and mission-driven. We enjoy meeting people who share in our commitment to agility, cultivating a thoughtful and safe work environment, and who are results focused. People from marginalized and underrepresented communities are highly encouraged to get in touch.

    Requirements

    About the Role
    • Report to our VP of Product & Technology
    • Define product vision and strategy by working with team members across the company and communicate that vision to technical and non-technical audiences
    • Understand our user needs through research and testing
    • Build relationships with Sales, Marketing and Operations in order to understand our customer needs
    • Own the product development process, including process improvements or changes to create rapid feedback loops
    • Build prioritization frameworks and establish clear prioritization criteria to effectively manage trade-offs while working with teams with varying priorities.
    • Own the product through all phases of its life cycle from conception to launch.
    • Take on a leadership role on the product development team to ensure that the product discipline is working effectively with engineering, quality, and delivery
    • Establish metrics for products and work with the rest of the company to ensure that metrics are being measured accurately and communicated effectively

     

    About You
    • 7+ years of Product Management experience in an agile environment
    • 3+ years of experience managing products in the health care or social services space.
    • Experience defining and launching high-quality and high impact features or products.
    • Experience using metrics, customer feedback, and other data sources to guide product feature and prioritization decisions.
    • Emphasis on teamwork and collaboration to achieve success

    Benefits

    Together, we live our Core Values

    • We lead with empathy: We believe in kindness, empathy, assuming good intentions
    • We lean into vulnerability: We're not afraid to ask for help or give and receive feedback.
    • We rise above the status quo: We learn and improve so that we can develop excellent products for the people and communities we serve
    • We match grit with wit: We love a challenge and a chance to get creative and solve interesting problems

    ...and to further support them, we offer:

    • 100% covered Medical, Dental & Vision insurance with access to an FSA
    • Equity
    • Unlimited Vacation
    • $500 one time equipment budget with refreshes
    • $1000 annual continuous learning budget
    • 401k
    • Inclusive Parental leave
    • Zero cost gym membership options
    • Free memberships to ClassPass & CitiBike
    • A commitment to diversity & inclusion
    • Code of conduct with reporting procedures
  • Director of Product Management
    MyTime



    Company Description

    MyTime is a fully integrated scheduling, payments, and automated marketing platform, specializing in large multi-location chains and franchises. Our mission critical software -- which includes in-store scheduling and online booking, client record management, email and SMS marketing, and a full point of sale for handling payments -- is used in every aspect of the customer journey. Our customers rely on their service businesses to remain competitive in the age of Amazon, and they need a next generation POS to help them achieve this growth. We aspire to be the “operating system” of their business.

    We also made it easy to plug our online booking, payments and messaging capabilities into the places customers are found today, including Google Search, Facebook, Instagram, and the merchants’ own websites and mobile apps. Upon adopting MyTime, our customers see average revenue growth of up to 30% through improved operational efficiency, greater customer retention, and access to new customer acquisition channels.

    Our product is used at over 14,000 locations across the globe, ranging from single-location sole proprietors to multi-billion dollar Fortune 500 chains. As a completely cloud-based solution, MyTime is designed for quick and easy deployments. It’s lauded for its ease-of-use and short ramp-up time, having won numerous awards such as the Best Commerce Product of 2017 from the Local Search Association.

    MyTime is backed by Upfront Ventures and Khosla Ventures and was founded by Ethan Anderson, a successful serial entrepreneur whose first startup, Redbeacon, won TechCrunch50 in 2009 and was acquired by The Home Depot.

    Come help us realize our vision of becoming the world’s leading online scheduling and local commerce platform!



    Job Description

    MyTime is, at its heart, a product-driven organization because it delivers the most critical functions that allow a business to run from scheduling clients to taking payments. You will need to take full ownership of the development of specific areas of the product from strategy to execution.

    You will be responsible for gathering and documenting customer requirements and translating them into stories for our design and development teams. From there, you’ll be expected to establish goals, use cases, and KPI metrics, and work to ensure timely, defect-free launches. Finally, you’ll work closely with your peers in Product Marketing, Sales, and Customer Success to ensure customers are aware of upcoming changes to the product so as to minimize disruption to their day-to-day operations.

    You should also make meaningful contributions to the development process improvements, influence the product roadmap, and take part in every step of development and post-development, as you continue tracking KPIs and customer satisfaction.

    At the end of the day, the Director of Product Management is expected to do whatever it takes to make our product and team successful, whether that means writing a QA plan or working late at night with a remote team member who needs to understand the details of a feature.

    This is the first Product Management hire at the company and will report directly to the Founder & CEO.

    Key Responsibilities

    • Use a consultative approach to understand needs of clients and think through features that will help them achieve their business objectives.

    • Articulate the vision, product roadmap and business requirements driven by intimate knowledge of the customer needs and market opportunities.

    • Conduct market research supported by ongoing visits to customers and non-customers.

    • Provide actionable guidance to Engineering with clear prioritization of development efforts and bug triage, to deliver on their quarterly commitments.

    • Work closely with designers and developers, providing thorough reviews and necessary guidance to iterate over solution designs.

    • Create and present developer-facing and customer-facing stories, design docs, and roadmaps.

    • Evangelize the product vision with effective and powerful communication and concise documentation of planned and delivered features.

    • Guide the Product Marketing team to identify target customers, develop differentiated product messages, articulate key benefits, and execute go-to-market plans.



    Qualifications
    • 6+ years of B2B software product management experience with a track record of launching successful features and managing them over multiple releases; Startup and SaaS experience preferred.
    • Evidence of a highly process driven and detail oriented approach with the ability to organize and document requirements in an understandable and actionable way.

    • Proven ability to work with a fast-paced, agile-driven engineering team, based on mutual trust, credibility, and respect. Evidence that you can think in terms of the big picture, but deliver on the details.

    • Self-motivator with outstanding verbal and written communication skills.

    • Able to inspire and advocate, internally and externally.

    • BA from top tier school. Coursework in analytical or critical thinking-intensive subjects (Computer Science, Mathematics, Management Information Systems, Industrial Engineering, etc.) preferred.



    Additional Information

    MyTime is an incredible place to work and grow your expertise!  We provide a competitive base salary, performance bonus, startup equity, and healthcare benefits.  We offer a transparent and exciting startup culture that is singularly focused on empowering people to make an impact in their jobs. We’re growing fast and solving a big problem, providing our employees the opportunity to make the tremendous impact that leads to true professional fulfilment. If you're interested, we'd love to talk!

  • Director of Product Security
    Auth0
    Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M and valuation of nearly $2B. We are growing rapidly and looking for exceptional new team members to add to our exceptional talent pool - and who will help take us to the next level of success. One team, one score. 
     
    Our vision is to provide people with secure access to any application in one click or less. And our promise is to make identity work for everyone—whether you’re a developer looking to innovate, or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Auth0 may be an ideal place for you to shine.
     
    We are a security company and Auth0's Security team is in the privileged position of supporting a security-first culture for a company that wants to make the internet safer.
     
    Auth0 is looking for a Security leader to run our Product Security and Vulnerability Management teams. Customer Trust is essential for our product, and we support the Product Delivery team’s goal to be secure by design. We are looking for an experienced Security leader who is comfortable with a complex global SaaS platform.



    What you will do:
    • Continue to raise the bar of our Product Development Lifecycle to ensure that all Auth0 products are secure by design. 
    • Provide the process and tools for Auth0’s Product Managers and Engineers to meet our security goals.
    • Create frictionless paths for our Engineering teams to securely build and deploy applications.
    • Partner with our peer Product Delivery leaders to help them understand and balance risk. 
    • Build a roadmap to appropriately scale our Product Security services inline with Auth0’s rapid growth.
    • Drive an expansion of our Vulnerability Management Strategy, integrating and automating the industry’s best tools. Shifting security process left and reducing friction.
    • Continually tune and grow our Bug Bounty.
    • Champion the Security Engineering org internally and build a robust Security Engineering brand externally.



    What you will bring:
    • Exceptional software security technical experience, combined with an understanding of the realities of delivering Enterprise-scale software products.
    • A track record of improving the security posture of complex SaaS products.
    • A focus on using security metrics and risk management to guide our program and apply our resources efficiently.
    • Several years of experience in a leadership role, particularly leading and developing managers, and driving successful cross-functional initiatives and programs.
    • An ability to attract and retain talented Security Engineers in a competitive market.
    • Excellent communicator and have comfort managing a remote, globally distributed team.



    Preferred Locations:
    • #US;
    Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.
     
    We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles
     
    Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
  • Product Manager
    MTTR



    Company Description

    Funded by a new generation of venture capital investors focused on driving ‘legacy’ societal progress just as much as business results, MTTR is kicking off as a new media brand aimed at making culture more conscious, and determined to completely disrupt the media industry as we know it. MTTR lives at the intersection of content x pop culture x social impact. As the brand takes shape, MTTR will go beyond producing engaging and informative content by integrating innovation, advocacy and action into its brand and community to drive real-world, social change. Our team is a motley crew of obsessive storytellers, brand-builders, movement-makers and relentless activists and inventors all hellbent on making the world stop, think, realign and thrive like never before.



    Job Description

    As the Product Manager, you’re the holder of our product vision, strategy, and roadmap for the key digital product that MTTR is developing. You’re also the overall leader and face of the product both inside and outside of the company. You drive execution, determining what needs to be done now and keeping the team focused. You set goals, measure progress, and maximize results.

    • Location: remote (anywhere in the US or Canada)

    ROLES & RESPONSIBILITIES

    • Leading all work related to the flagship product at MTTR.
    • Defining the product roadmap and leading the cross-functional development team.
    • Identifying the team’s staffing needs and filling roles (whether with internal team members or external partners).
    • Planning and executing user testing, including pre-release deployments with potential customers, and incorporating lessons learned into the product.
    • Planning and executing the launch of the product as well as subsequent iterations.
    • Driving growth of users and revenue.

    SALARY & BENEFITS

    • Salary: Salary offered for this position is competitive and commensurate with the person’s experience and qualifications.
    • PTO/vacation: We want to ensure that all of our staff have the best conditions to excel at their job, so you are not set an amount of paid vacation time each year. Instead, you are permitted to use discretion in achieving an appropriate work/life balance, to take time off for travel, relaxation, and rejuvenation, as needed and as consistent with the satisfaction of all professional obligations to the organization.

    Benefits: We also offer comprehensive health insurance to our employees, as well as a suite of perks and other programs.



    Qualifications

    Ideally, you’ll have:

    • Experience leading cross-functional teams of designers and engineers in the early stages of product development with team members in multiple locations.
    • Managed consumer products. You know how to craft products that will delight the end user.
    • A strong design sense and understanding of the product and brand design process.
    • A technical background. You understand what the engineers on your team are talking about and how your product works.
    • Strong project management skills.
    • A “we can do this” attitude and strong leadership skills.
    • Worked in a startup environment. You’re comfortable with ambiguity and change.



    Additional Information

    This is a full-time, permanent position reporting to the Head of Product.

    Work is remote, but you are expected to be available for meetings at North American East and West Coast times.

    FINALLY, we can’t achieve our mission unless we have a diverse team. This encompasses all of the unique characteristics that make us human: race, gender identity, sexual orientation, age, religion, disability, education, political affiliation — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The through-line is always a shared sense of purpose and a commitment to values like honesty, tolerance, and empathy.

    We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Others

  • Patient Support Admin
    Joint Academy

    Come, experience a once in a lifetime opportunity, by helping form the future of digital healthcare! Founded in Sweden in 2014, Joint Academy connects thousands of patients daily with licensed physical therapists to deliver an online treatment for chronic joint pain. Our digital program is backed by strong clinical evidence and is further supported by data science and an unparalleled product experience. Our vision is to become the global standard treatment for chronic joint pain.

    With the organization scaling globally, we are looking for a Patient Support Admin to join our family, one who shares our vision and is ready to take the US digital healthcare space to the next level. This specific role reports directly to Joint Academy’s US Operations lead and will have the capability to work remotely.

    Ideally, qualified candidates will have 1-3+ years of experience in health care patient support, with strong knowledge of and responsibilities related to the US Healthcare system. You are a people person and a go-getter with excellent judgment and a high level of attention to detail. You are able to problem solve and work collaboratively and independently to ensure that you are creating the best support experience for the patient.


    Responsibilities

    • Ensure high patient satisfaction by assisting our patients with support related to their treatment.
    • Responsible for meeting our operational metrics for patient satisfaction, response time, and quality utilizing email/chat/phone to support our patients with their enquiries
    • Work with physicians to obtain referrals for new Joint Academy patients.
    • Assist patients with questions regarding their insurance coverage for the Joint Academy program.
    • Facilitate patient activation by helping to ensure patients engage with our Physical Therapist.
    • Contribute to and update our knowledge base as the function grows to take on new tasks.
    • Provide insights and reccomendations on our patient needs to improve satisfaction and loyalty.

     

    Requirements

    • Associates degree in related field or equal work experience
    • At least 1 year of patient support experience in a healthcare setting
    • Knowledge of insurance processing and medical terminology preferred
    • Obsessed with creating an industry-leading patient experience
    • Resilient & adaptable. Quick to act when problems arise.
    • Doer mentality and a desire to learn and grow to ensure the best experience for patients
    • Comfortable providing optimal support utilizing live chat, email, support tickets, and phone calls.

     

    Benefits

    • Competitive compensation
    • Medical, Dental, Vision (We cover 99% of you and your dependent's premiums)
    • Employee Assistance Program
    • 401(K) company match
    • Generous paid vacation, sick, and holiday leave
    • 3 months paid parental leave
    • Professional Development budget
    • Work from home policy
    • Brand new laptop
    • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s journey

    Joint Academy is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Nurse Advocate
    Trusted Health
    What is Trusted Health?
     
    We are a team of nurses and innovators that are reimagining how healthcare staffing works. We connect healthcare workers with caregiving facilities by displacing the recruiter-centric staffing agency with our intelligent matching marketplace. Our platform significantly lowers costs and decreases time-to-fill by connecting the right caregivers with the right opportunities at the right times.
     
    Digital labor marketplaces are just beginning to emerge in healthcare, and you’ll join a uniquely experienced team with ample funding, top-tier investors, and ambitions to become the preeminent leaders in the space. Come join us!
     
     
    What we’re looking for
     
    We’re looking for a nurse who is passionate about taking on the unique transition from the bedside to join the Trusted team. You are self-motivated, learn quickly, and take initiative, routinely demonstrating a positive attitude and doing whatever it takes to get the job done. You adapt easily when faced with adversity, seizing at any opportunity to take on a challenge or problem solve. Your curiosity, innovative mindset, and drive to push yourself and others’ to show up as the best version of yourselves each day makes you a natural leader and contributor to the greater good of the team.
     
    You have a natural enthusiasm and ability to connect with nurses to get them excited about working with Trusted. Your unique relatability to the nurses on our platform will foster relationships that build trust, ensure our nurses feel informed as to why Trusted is different, and consistently leave them feeling excited, energized, and inspired to work with us.
     
    With our ever-increasing number of nurses, you will be adaptable to frequent changes in our processes and have an innovative mindset that contributes valued feedback to optimize our workflows. Your willingness to lean into challenges while preserving an optimistic perspective is an empowering and uplifting contribution to the team culture. Your clinical insight, communication expertise, and nurse-first outlook will supplement our technology to provide the best experience possible for nurses as you help them navigate their job search, landing them their dream job time and time again.
     
     
    Your responsibilities
    • Quickly connect and foster strong relationships with nurses while ensuring they feel excited and understand how Trusted works, is different, and what to expect throughout their journey.
    • Assist candidates in utilizing the product to efficiently maximize the number of relevant matches they see and validate that each profile is of high quality and accurately reflects their experience. 
    • Leverage your clinical expertise to ensure the nurses are qualified for positions they express interest in and be tactical as you move them along in the funnel.
    • Consistently provide proactive communication and engagement with nurses throughout their job search, understanding their intent so you can strategically advocate for an outcome that aligns with their desires.
     
    Who you are
    • Communicator. You have a natural passion and way of connecting with others. Your tone is genuine and friendly, encompassing empathy while exuding confidence and clarity. You are engaging, ensuring you gauge others’ intent and understanding by asking open-ended questions.

     

    • Contributor. You’re genuinely a team player, striving to help and support your fellow teammates in their work to contribute to overall team success. You identify and push for solutions, habitually keep others’ informed, sharing your own knowledge and expertise to drive the team forward.

     

    • Resilient. Like other early-stage startup companies, Trusted moves at a very fast pace encountering a wide variety of both challenging and rewarding situations each day. As every day is an opportunity for growth, you search for and handle feedback productively and immediately are able to put it into action.
     
    • Self-motivated. Working for an early-stage startup is exciting to you and you thrive when there is a little bit of ambiguity in the air. You’re excited about picking up new things and you think learning curves are more like runways.
     
    You have
    • Nursing license registered in the US
    • At least 2 years of experience in a clinical setting; charge and/or preceptor experience are a plus
    • Strong relationship development and communication skills with patients, families, and multidisciplinary teams
    • A high level of comfort and ease learning and managing different technology systems 
    • Extensive practice with time management, critical thinking, and decision making in a fast-paced and dynamic setting
    • Involvement in extracurriculars in a clinical setting and/or another domain is a plus
     
    We offer
    • The opportunity to get in on the ground floor of a well-funded company that’s primed for rapid growth and expansion
    • Working directly with a world class team of clinicians, engineers, designers, marketers, and entrepreneurs
    • Stock options and competitive compensation package
    • Paid vacation & sick time and flexible work hours
    • Employer paid health insurance, vision, and dental
    Trusted Health provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email hello@trustedhealth.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.
  • Ecommerce Project Manager
    Shero Commerce
     
    Who We Are

    Shero Commerce is a digital eCommerce agency founded in 2010. Our goal is to be a one-stop shop for established mid-size to large eCommerce retailers. We deliver the expertise and insight they need to build phenomenal shopping experiences and long-lasting customer loyalty.

    We want to be seen as a whole-business partner who (1) truly understands our clients’ needs, brands, and goals, and (2) can power their success through innovative technology and strategy. We primarily focus on the Magento, BigCommerce, and Shopify platforms, but we’re flexible with the tech because the needs of our clients always come first.

    Your Position

    As a Shero Project Manager, you’ll be the relationship manager, business advisor, and project pilot for our ecommerce clients. Your primary role will be to guide our clients and production team through the entire web development project lifecycle.

    Success in this position will require you to understand what your clients value, and then constantly mine for ways Shero can provide that value. You’ll need to gain a thorough understanding of your clients’ business practices, technical systems, strengths, pain points, challenges, and goals. Then you’ll use your technical expertise to orchestrate our team through effective, practical solutions to meet (and exceed!) client goals. This will require close collaboration with many people, so you must excel at quickly building rapport among a group in a way that unites everyone. You’ve got to be awesome at creating and maintaining a positive, mutually beneficial atmosphere among a wide variety of personalities.

    We work primarily with Magento and BigCommerce, so your success will require technical understanding of those platforms, as well as exceptional communication and cat-herding skills. If you’re the right fit for this position, you’ve long ago mastered how to balance tactful and professional communication with a “Get $^# done!” attitude. You understand how critical it is to zoom out to see the big picture, and then to zoom in, so you can map out what needs to happen to keep a project moving. Clarity is your holy grail and deadlines are your friend. You get genuine satisfaction in seeing people and plans come together.

    This is a full-time, permanent, salaried position. Shero HQ is in Poughkeepsie, NY, but all US team members work 100% remotely on a permanent basis. We regret that we aren’t able to provide sponsorship for work visas at this time.

     
     
    Key Tasks & Responsibilities

    Client Relationships

     
    • Develop a deep understanding of your clients' values, goals, and business. Collaborate with clients and Shero team members to identify, develop, and execute development projects that support those clients.
    • Advise your clients on solutions for technical performance and ecommerce strategy.
    • Carefully set and manage client expectations.
    • Lead client meetings and facilitate communication.
    • Represent your clients and the Project Management team in formal internal meetings and informal team discussions.

    Project Execution & Communication

    • Orchestrate the Shero team, client teams, and any third parties to complete the entire project lifecycle, on time and within budget. Coordinate each phase of the project:
      • Defining Objectives & Priorities
      • Project Planning
      • Execution
      • Testing
      • Launch
      • Post-launch support
    • Organize and lead through multiple project timelines simultaneously.
    • Make sure each project budget is planned, spent, and tracked appropriately and effectively. Monitor billable time spent by all project team members.
    • Work closely with key Shero teams—Finance, Development, Project Management, and Leadership—to keep capacity reports, production schedules, budgets, and projections up to date and accurate.
    • Provide thorough, accurate, and up-to-date reports and documentation (internal and external) for all projects.
    • Work closely with other Shero team members to organize production tasks and manage team resources.
    • Monitor for risks, schedule delays, and other unexpected speed bumps and roadblocks. Navigate through challenges while keeping your clients and team members tactfully informed.
    • Manage around the basics—deadlines, milestones, and priorities—with vigor and precision
    • Coordinate and document Post Project Reviews. Extract lessons learned and work with Shero team members to apply that knowledge in practical ways.
    • Consult with the Ops & Sales Team regarding prospective projects and participate in team Statement of Work review

    Personal & Company Growth

    • Create simple and effective internal processes and documentation; always streamline and improve the process.
    • Actively build mutually beneficial relationships within the eCommerce, tech, and other relevant industries.
    • Keep up to date on ecommerce trends and opportunities.
    • Grow your skills through certifications and other proactive learning efforts. Keep your career goals in mind and actively pursue them.
    • Contribute to the Shero blog.
    • Promote Shero culture, values, and goals.

    Requirements

    All Shero team members need:
    • A deep level of care about the quality of your work and how it reflects on your character
    • Strong self-management practices with meticulous attention to detail
    • A drive to coordinate and facilitate healthy, disciplined teamwork in a remote-first team environment
    • Sensitivity to cross-cultural differences and communication styles
    • Strong communication skills (both written and verbal), tact, and professional vulnerability.
    • A natural tendency to be proactive and take the lead in solving problems as you find them
    • Humor and professional self-confidence
    • A hunger for personal and professional growth
    • Proficiency with Mac & Google Apps
    A Project Manager needs:
    • Minimum 3 years of experience managing development projects; at least 1 year in ecommerce, preferably with ecommerce platforms like Magento and BigCommerce.
    • Minimum 1 year experience working remotely on a full time basis.
    • Strong knowledge of project management methodologies, building and managing sprint plans, managing scope of work, assessing resources, budgeting, risk management, scheduling and estimating.
    • A proven track record of managing multiple projects.
    • Experience managing integrations with third-party software. (ERP, CMS, CRM, etc.)
    • The heart of a people person and the head of a planner. You love connecting with people on a genuine level, and a well-built spreadsheet can make your day.
    • A passion for problem-solving; a natural tendency to be proactive and thrive under pressure.
    • World-class teamwork and communication skills—written, verbal, and listening. You can maintain a highly collaborative, positive team atmosphere. You aren’t afraid to tackle friction or tough conversations with both candor and tact.
    • Technical proficiency with:
      • Magento products, methodologies, and best practices
      • Jira & Confluence
      • Google Suite
      • Mac OSX
    • A practical understanding of:
      • The retail industry
      • B2C and B2B eCommerce business operations
      • POS, ERP, & Order Fulfillment
      • HTML, CSS, XML, Ajax, JQuery, & JavaScript
      • SEO & SEM best practices

    Major Bonuses:

    • PMI PMP (Project Management Professional) certification
    • Magento Solutions Specialist certification
    • Agency experience
    Physical Requirements
    • Must be able to remain in a stationary position (sitting or standing) at least 50% of the time
    • Must be able to operate a computer and other office machinery
    • Must be able to coordinate, lead, and communicate accurately and clearly via email, videoconference, and phone calls
    • Must be able to detect, recognize, and assess flaws, color issues, bugs, and changes on websites
    • Must be able to provide feedback on design layout and functionalities
    • Must be able to work in harmony with a wide variety of business approaches, personalities, and philosophies
    • Must be available for client communication during typical US business hours, and occasionally manage resolutions for client technical emergencies outside typical business hours

    Shero is an at-will, equal opportunity employer. We’re committed to keeping our hiring experience and work environment free from all forms of harassment and discrimination.

    No Shero employee will discriminate against an applicant for employment or a fellow employee on the basis of race, color, religion, gender, sexual orientation or identity, national origin, ancestry, age, genetic information, disability or neurodiversity, marital or family status, or military or veteran status. Shero complies with all local, state, and Federal laws regarding hiring and employment. We provide Reasonable Accommodations for hiring and employment, in compliance with the ADA, ADAA, EEOC, and other employment laws

    Benefits

    Eligible after 90 Days:

    • UnitedHealthcare Medical for employees and eligible family members; 50% paid by Shero
    • Lincoln Financial Dental for employees and eligible family members; 50% paid by Shero
    • Paid Time Off, including Vacation Days, Sick Days, and Holidays, with options for floating religious holidays

    Eligible after 1 year:

    • 401(k) with up to 4% matching contributions
    • Additional Paid Vacation Days

    Other Perks:

    • Mac equipment
    • Remote-first company culture with flexible work hours
    • Emphasis on professional growth, including paid certifications
    • Multicultural team atmosphere, with an emphasis on including and supporting diverse backgrounds and lifestyles

     

    Please Note: We regret that we aren’t able to provide sponsorship for work visas at this time.

  • Data Journalist
    Launch Potato

    YOUR ROLE

    You'll develop unique, newsworthy personal finance stories for FinanceBuzz, a Launch Potato company. To be successful in this role, you'll need an entrepreneurial spirit because you'll own the content process from ideation through data crunching and writing. Once you've got a killer idea, you'll determine the data set to use or field a survey, write code to query databases, crunch the numbers, and create the visuals. You'll collaborate closely with the Media Relations team throughout the process to devise the pitch angles they'll use to promote the stories you create. Once your story gets media attention, you'll conduct interviews about your work as needed.

     

    SUCCESS LOOKS LIKE

    • Conceive and create data-driven stories that will result in links back to FinanceBuzz
    • Dig through publicly available data sets to unearth original stories
    • Perform your own analysis using publicly available data sources 
    • Write and field surveys
    • Create visuals to accompany the stories like graphs, maps or infographics
    • Collaborate on the pitching strategy for the stories you create
    • Write guest posts for other websites
    • Research and test new link building tactics
    • Track and report on progress
    • Hire and manage freelance contributors as needed

     

    WHAT YOU NEED TO SUCCEED

    • 3+ years of relevant experience with a focus on data-driven journalism
    • Strong understanding of statistics and data analysis
    • Hands-on experience with scraping and Python or similar language
    • Familiarity with SEO best practices
    • Top-notch editorial sensibility, you've got a feel for what will get an editor's attention
    • Strong attention to detail and ability to work independently
    • Strong written and persuasive communication skills

     

    WHO ARE WE?

    Founded in 2014 with no external investment, Launch Potato has grown into a leading connector of advertisers to qualified customers. 

    Launch Potato is South Florida's fastest-growing media company leveraging data science, and fun to continue building our portfolio of category-leading direct-to-consumer brands that attract millions of users. 

    Most recently, honored as an Inc. Best Place to Work & Inc. Fastest Growing Company for the second time, a winner of the SFBJ Best Place to Work Award, and Florida Trend Best Place to Work. While our headquarters is in vibrant downtown Delray Beach, Florida, we have a unique, international team distributed across several countries and are a pioneering advocate of remote work. Check out the perks here!

    From Day One, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.

    We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Want to make your impact in a profitable, high-growth company? Apply now!

     

  • Project Manager
    DotLab

    DotLab is a personalized medicine company focused on women's health and is starting with the development of a cutting-edge molecular diagnostic test for endometriosis. Ten percent of women of child-bearing age suffer from this debilitating disease, which takes an average of a decade to diagnose. We're looking to change that.

     

    DotLab is hiring a Project Manager to work with our team on reimagining the experience of physicians and patients in women's health. While much of today's approach to endometriosis is marred by complexity and misinformation, we're looking for someone who is excited to significantly improve the patient and physician journeys and make a lasting impact in women's health. 

     

    RESPONSIBILITIES 

    • Develop project scopes and objectives through effective collaboration with key stakeholders across R&D, Regulatory, Clinical/Medical, and Commercial.
    • Provide project management expertise and support to DotLab projects, such as product development and operations/scalability, to ensure all milestones and deliverables are met and activities are well executed and managed.
    • Oversee timely delivery of projects, ensuring they remain within scope and within budget.
    • Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects.
    • Analyze and manage risks, minimizing negative effects on a project, while communicating issues & outcomes to relevant stakeholders and team leadership.
    • Monitor project performance with the help of appropriate systems, tools, and techniques, and manage changes in project scope, schedule and costs with the help of appropriate verification techniques.
    • Schedule, organize, and drive project team meeting(s): prepare and distribute agendas/minutes; track action items, and escalate areas of concern to the appropriate management entity.
    • Manage the interfaces between functional areas and ensure effective handoff and communication between department functions to execute on important project milestones.
    • Works with project lead and/or SME to prepare status reports, specific project updates, or scenarios as needed.
    • Optimize teams' effectiveness and decision making, facilitate team building and communication. 
    • Prepare and review comprehensive project documentation.
    • Manage document review practice to support submission activities and other key project deliverables.

     

    REQUIREMENTS 

    • Minimum BA/BS in a scientific discipline, while an advanced degree (PhD, MS, MBA, MD) in a discipline related to healthcare, life sciences, drug development or business is desirable.
    • 5 years multidisciplinary experience in the biotech/pharmaceutical industry required, with preference for 1-3 years direct project management in diagnostics development.
    • Understanding of CLIA/CAP, FDA regulatory processes and prior experience with regulatory filings with Device/Diagnostics.
    • Project Management Certification (PMP or equivalent) and familiarity with developing budgets and forecasting is preferred.
    • Ability to drive project plans and timelines (across multiple functional areas) is essential.
    • Proven ability to proactively identify risks and drive resolution of issues.
    • Excellent organizational skills.
    • Results- and detail-oriented with strong analytical and problem solving capabilities.
    • Self-motivated, ability to work with minimal supervision in a fast-paced environment under tight deadlines.
    • Excellent interpersonal skills, ability to develop important relationships with customers and key stakeholders, good conflict management skills.
    • Strong communication skills (in person and written word) and ability to interact with a diverse group of individuals.
    • Demonstrated ability to develop, manage, and lead cross-functional teams.
  • Project Coordinator
    User Interviews
    Remote role; candidates must be located in the United States.
     
    About Us
    We're a 44-person fully distributed team on a mission to make it easier for teams to discover and embrace user insights. We believe that consistent user feedback is key to success. We know, because our first company flopped—read our origin story.
     
    What We Do
    User Interviews helps teams make better business decisions by making user research easier, faster, and more enjoyable. Trusted by known brands such as Spotify, Fidelity, Adobe, and Glassdoor, our platform makes recruiting research participants and managing logistics—like scheduling, messaging, and incentive payouts—seamless. 
     
    About the Role
    As a Project Coordinator, you’ll manage a group of valuable clients, playing a pivotal role in keeping our customers happy through excellent communication and support.
     
    Work Schedule: This opening is for our Tuesday - Saturday shift.
    (note: please only apply if this schedule works for you!)
     



    Primary Responsibilities
    • Create long-term relationships with high-value customers
    • Manage the recruitment and full lifecycle of all researcher projects for assigned teams
    • Serve as the product expert, keeping up to date with new product releases and features
    • Provide exceptional reactive/proactive communication and support to our researchers, troubleshooting when necessary
    • Bring ideas and brainstorms to the forefront related to our team goals



    Requirements
    • Down-to-earth self-starter
    • Excited by the idea of joining an early-stage and lean startup
    • Bachelor’s degree
    • 3-5 years experience



    Bonus points for...
    • Experience in User Research
    • Experience at a User Research Agency



    Benefits
    • Competitive starting salary
    • Eligible for performance based salary increases every 6 months.
    • 100% premium-covered healthcare + dental + vision coverage for you 
    • Annual learning stipend
    • Equipment and office setup budget
    • 401(k) with company-sponsored contribution
    • Life, AD&D, and long-term disability insurance
    • Paid parental leave (6 weeks maternal, 3 weeks paternal)
    • PTO, holidays and floating holidays
    Thank you for your interest. We look forward to reviewing your application!
  • Head of Project Management
    383

    About the team

    383’s Project Management team plan, coordinate and deliver all of our closed sales opportunities, collaborating with our Product, Design and Engineering teams to execute digital projects to brief and on time.

    They are responsible for planning resources, securing estimates, client communication and leading projects from the front to ensure both high quality and delivery to agreed scope. Comfortable in both agile and waterfall methodologies, the team is highly versatile, utilizing numerous software platforms and being responsible for revenue recognition and reporting to 383’s leadership team.

    About the role

    We're looking for a highly energetic, decisive and confident Head of Project Management to lead the outputs of our digital studio. Staying in close proximity to the demands of our commercial team, your role will be to mobilize our product, design and engineering teams to accurately scope, plan, budget and successfully navigate all projects through concept, design, prototype, development and implementation. As the creator, gatekeeper and iterator of all studio workflows and processes, you will be responsible for their adoption and ensuring that all programmes of work are managed ‘the 383 way.’ With a busy studio environment, you’ll need to be versatile enough to oversee multiple clients and projects simultaneously, making calls on priorities to guarantee our projects are delivered to the highest possible standard

    You will be the studio’s rock, leaned on for direction in the tricky moments, while providing the framework to elevate our teams above their usual game, and leading our Project Managers to do the same. This is a chance to bring your experience into the heart of a busy agency environment, and make a statement.

    Responsibilities

    On a day-to-day basis, you will be responsible for:

    • Overseeing the studio throughput from pre-sale to planning to delivery and deployment
    • Plan and manage the studio team disciplines to ensure maximum studio utilization
    • Forecast future studio resource requirements against the new business and existing client pipeline
    • Coaching and managing the development of the digital project managers and delivery manager
    • Identifying critical risks and issues and collaborating with the studio teams to successfully resolve, limiting business impact and maintaining our clients confidence
    • Iterating and maturing our current studio workflows, and creating new ones - ensuring all relevant documentation and training is provided, and ultimately adhered to
    • Make executive decisions on the priorities for the studio and ensure communication is heard loud and clear across the departments about where energies are required
    • Plan and execute the support and processes for new service lines, working in tandem with the commercial team to execute delivery perfectly against future sales
    • Producing content and opinion pieces related to your craft and experiences

    Requirements

    Your Experience:

    • 5 years minimum experience in digital delivery
    • Held a Head of Department position for a minimum of two years, inclusive of team level management and interfacing at board level
    • Worked in a digital agency for an extensive period
    • Qualified to practitioner level for Prince2 and PSM, with demonstrable experience of both on large scale programmes of work
    • Led and successfully delivered multiple digital platforms
    • Successfully built out numerous operational workflows to answer the demand of a busy digital business
    • Expert level understanding of digital delivery and production approaches, complemented by strong technical knowhow

    Your Skills:

    • Comfortable managing multiple projects and working with different project teams simultaneously
    • Expert level on software including Jira, Confluence, SmartSheet, Synergist or other similar project management support tools
    • Commercially focused, working closely with both Client Services and Sales team and able to speak with confidence and direction at client level
    • Able to lead delivery teams confidently from the front, providing direction and arranging resources to support client and business objectives
    • Mastery of forecasting headcount requirements and maximizing revenue potential in real time
    • Can develop a team, identifying training and career objectives to support
    • Natural ability to build strong relationships and influence others, at all levels of the business
    • Ongoing commitment to continuous improvement and development of your operation and its influence on the company
    • Confident in thought leadership and projecting a POV internally and externally

    Your Behaviour:

    Calm - Solutions-focused in every scenario

    Decisive - When a call needs to be made, you’ll make it

    Optimist - You take glass half full every time

    Rigour - You know the importance of dotting the i’s and crossing the t’s, and you make sure others do too

    Trust - It’s a big deal for you to break it

    We’d love it if you…

    • Have been an agile coach in your previous roles
    • Previously led on significant business transformation, via software, process or organizational design
    • Worked in a start-up and corporate environment and can bring sensibilities from both with you

    Benefits

    There’s loads of great reasons to become a 383er

    • Personal training and development budget
    • A great social scene including our legendary 383 weekender
    • Comprehensive Healthcare
    • Benefit Budget to spend on whatever you would like to
    • Flexible and Remote working, our studio is awesome, but that doesn’t mean you should be chained to your desk 9 to 5 every day. Work wherever you’re most comfortable.

    Just to let you know...

    We're thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able to reach out to everyone individually. If we’d like to move forward with your application we’ll definitely be in contact with you!

    383 has a policy of non-solicitation of employees from either active or prospective clients. We apologise to any applicants this impacts, but it is a necessary policy to protect our ongoing commercial interests.

  • Virtual Primary Care (Telemedicine)
    SteadyMD

    SteadyMD is a telemedicine platform that focuses on fostering relationships between patients and doctors. Our flagship product offers patients a long-term relationship with their own personal doctor, completely online. In addition, we also use our dynamic platform to partner with leading healthcare industry players to provide unique opportunities for our doctors and patients around the US.

    We are looking for a responsible, well-respected physician to work closely with our platform partners to provide lab orders, prescriptions, and other services to patients throughout the country. This is a part-time position requiring the physicians to work 15-20 hours a week in their free time. Other roles may be offered in the future for long term concierge medicine, urgent care, COVID testing, and other partnerships.

     
    Responsibilities
    • Order test for patients
    • Conduct virtual visits
    • Ask intuitive questions to discover the root cause of illness
    • Reach an informed diagnosis based on scientific knowledge and the patient’s medical history
    • Prescribe medications and provide comprehensive insight into medication management
    • Maintain a comprehensive medical record of the patient’s complete health history
    • Cultivate a climate of trust and compassion between patients and physicians

     

    Requirements

    • Must be active in at least one US state - multiple states preferred
    • Two years of post-residency practice experience
    • Board certification
    • Strong understanding of examination methodologies and diagnostics
    • Proficiency in common medication indications, side effects, and contraindications
    • Excellent oral and written communication skills
    • Respect for patient confidentiality
    • Compassionate and approachable
    • Responsible and trustworthy
    • Doctor of Medicine Degree (MD) or Doctor of Osteopathy Medicine Degree (DO)

     

    Benefits

    • Remote work with flexible hours
    • Work on your own time
    • Startup environment focused on real healthcare innovation and disrupting the status quo
  • (Remote) Video Editor
    Sugatan.io

    Ever saw an amazing ad on Facebook and thought ‘wow'? Yup, we did that! Our video editors are masters of content manipulation - whatever you throw at them they will make it into something special. They take inspiration from everything around them - the cat, vitamin C pills, the dying plant on the corner of their desk - and use it to create the next viral video! 

    Sounds like you? Keep reading!

    What you will do

    Other than being an editing god, you will also be exercising a few skills such as:

    • Create Facebook, Instagram and Snapchat ads; 
    • Animate text, input effects and add music;
    • Create ad variations from a shared project file;
    • Re-design ads with multiple ratios 1:1, 4:5, 9:16 for specific social media placements;
    • Create custom thumbnails;
    • Apply your knowledge of eCommerce marketing to create converting ads;
    • Analyze & interpret data;
    • Collaborate with other independent contractors in the Video Team.

     

    What we expect

    • Be fluent in English;
    • Be efficient in Adobe Premiere & After Effects;
    • Meet deadlines reliably;
    • Have a creative mind and storytelling skills;
    • Be able to work in a fast-paced environment;
    • Have an understanding of conversion principles;
    • Take a lot of initiative & be proactive;
    • Be organized & detail-oriented;
    • Have a positive attitude;
    • Be patient & eager to learn what you don't know (we don't expect you to come knowing everything);
    • Be able to piece together an engaging story/ad;
    • Have intermediate writing & storyboarding skills;
    • Be eager to learn about the ad-making world.


    What we offer

    Here at Sugatan, we offer you a very comfortable life that comprises of such things as:

    • Ability to learn & grow your skillset with a group of amazing, like-minded individuals;
    • Fully remote & fully flexible working schedule. Work in Colombia, work in Bali, work in Italy - wherever your self-being feels the happiest;
    • Part-time to start with.
  • Elite Tutors (K-12 all subjects)
    ConnectPrep

    Powering Education

    Position: Teacher/Instructor
    Location: Westchester County, NY, Nassau County, NY, Suffolk County, NY, Brooklyn, NY, Manhattan, NY, and Fairfield County, CT as well as remote opportunities.
    Salary: We offer industry leading hourly rates along with performance bonuses and hourly rate increases if academic/test prep milestones are met. Hourly rates are determined by factors such as a student's grade level, subject, and other teaching credentials. Our Instructors choose their hours, client areas, and schedules that work for them.

     

    A Little About Us:

    Our goal is to redefine "tutoring" by using advanced performance metrics along with innovative teaching methods to find solutions for our students. ConnectPrep is committed to change the way we look at education, by leading our students on a pursuit of academic excellence. Each of our student's embark on a journey of self-discovery with a curiosity to learn. Our teachers think outside of the box, inspire creativity, and are results obsessed. We connect concepts, simplify, and create opportunities for students of all ages to excel in the classroom. We have bold ideas and an eye towards the future.

     

    So What's the Opportunity?

    Do you want to inspire your students to love learning? Are you a driven teacher that recognizes each student's talents and pushes for academic excellence? At ConnectPrep, our instructors each have unique talents, backgrounds, and attributes that are integral to our success.
    Whether it's ascending to the top of the class, conquering standardized tests, or opening the door to prestigious colleges, our instructors have helped countless students reach their goals.
    In order to bring aboard the brightest and most talented team members, we handpick an all-star team of instructors through a vetting process that will display your teaching talents and mastery with each subject of interest. In return, our instructors are rewarded for all of their efforts, with top-notch compensation, performance based bonuses and tremendous growth opportunities.

     

    Requirements

    What are we looking for?

    We're actively recruiting teachers who are expert K-12 educators with the SAT,ACT, SAT subject tests, AP exams, ISEE, SSAT, SHSAT, TACHS, HSPT and other state examinations (e.g. NYS Regents, NJ PARCC,CMT/CAPT etc...) PLEASE ONLY APPLY IF YOU HAVE A PROVEN TRACK RECORD OF YOUR STUDENTS SCORING IN THE 97+% PERCENTILE ON ANY OF THE AFOREMENTIONED TESTS.

    • All candidates will be required to submit scores of any test they indicate they would like to teach
    • Ability to conceptualize and teach concepts clearly with some great success stories
    • Strong math and quantitative skills
    • Great communication and writing skills
    • Creative, driven, and endless energy to bring out the best in a student
    • Proficient with using technology
    • Patient, passionate, versatile, and dedicated to helping kids excel
    • Ability to develop a learning plan that will simplify and deconstruct the test
    • A leader and mentor that can build life skills, self-esteem, and confidence through positive reinforcement
    • Someone who is creative, energetic, and has an infectious enthusiasm for teaching


    Extra Credit:

    M.Ed. and Ph.D in education

    The ability to teach all test sections

    Proven track record of students achieving 97+% on standardized tests

     

    Benefits

    • Collaboration, team events, and the opportunity to join a growing education company
    • Be involved with a team that has bold ideas with the goal of reinventing education across the globe
    • A super sharp driven team that has an eye on the big picture.
    • Tremendous growth opportunities, a fun environment, tech-driven
    • A compensation package that is one of the best in the industry, along with performance based bonuses and tremendous growth opportunities
    • Flexible hours to fit your schedule

    All applicants must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    ConnectPrep is an equal opportunity employer EEO/M/F/D/V.

    * Hourly rates are based on specific Instructor Qualifications as defined in the ConnectPrep Pay Structure.

  • Test Prep Teacher
    The Tutorverse

    The Opportunity

    Team up with The Tutorverse and help make a positive difference in the lives of students!

    We're all about creating and delivering educational services and products that students need to succeed. We've got a lot planned and are looking for a self-starter to help us make it all happen!

    Help students build confidence and achieve their goals, deliver our educational services, and enjoy Fortune 500-level benefits!

     

    Position Summary

    The Instructor & Operations Associate will be responsible for remotely teaching The Tutorverse curricula in both group and one-on-one settings (roughly 40% of total annual time). The Associate will also work closely with the Operations team to successfully administer weekday educational group and individual education programming (roughly 60% of total annual time). Reporting to the Education Operations Manager, the Associate will work closely with a team of administrators, teachers, teaching assistants, and program partners on day-to-day operations.

    The ideal candidate is an experienced educator who loves working with students, is eager to grow into an operational role in a bureaucracy-free organization, and thrives in a 100% remote work environment.

     

    Compensation & Benefits

    We take work seriously, but know that there's more to life than work. That's why we take a holistic approach to compensation and benefits.

    - The salary for this position will be competitive and commensurate with experience and qualifications (starting at $50,000).

    - Your health is priceless, which is why we are proud to offer Fortune 500-level medical, dental, and vision benefits. Choose insurance plans from among Aetna, Metlife, and many other healthcare leaders. Need coverage for a child or domestic partner? Want an FSA or HSA? We've got you covered (get it?).

    - We want you to be your best self. That's why we invest in on-the-job professional development and training. That's why we give you paid time off to travel, read, or do whatever it takes for you to find yourself.

    - You'll have access to other benefits, too, like pre-tax commuter savings plans!

     

    Responsibilities

    Some of the Instructor & Content Developer's primary responsibilities are listed below:

    - Implement Tutorverse test prep curricula (currently, for the SHSAT, ISEE, and SAT) online throughout the week and weekend.

    - Ensure that classes (weekday afternoons and weekends) meet all educational, performance, and organizational goals.

    - Provide one-on-one online tutoring to students in similar content areas.

    - Assist with the implementation, documentation, and improvement of key business processes, including data aggregation, analysis, reporting, and action.

    - Build and maintain effective working relationships and rapport with parents, students, staff, and partners, maintaining a focus on client service.

     

    Minimum Qualifications

    Interested? Awesome! We're looking for someone who:

    - possesses at least a baccalaureate degree from an accredited college, preferably in education or a related field;

    - has 2+ years' experience teaching in a classroom setting;

    - has a track record of independently identifying and solving problems, with good outcomes;

    - is always punctual, professional, and reliable;

    - has excellent communication, collaboration, and people skills and instincts;

    - has inexhaustible drive, energy, enthusiasm, and mental agility;

    - has proven verbal and written communication skills, including a thorough command of the English language.

     

    Preferred Qualifications

    Extra credit for someone who has:

    - expert-level proficiency in MS Office;

    - extensive experience teaching remotely/online;

    - previous experience working with standardized entrance exams (e.g. SHSAT, ISEE, SAT)

    - subject-matter familiarity in elementary, middle, and high school English, including knowledge of grade-level standards; 

    - demonstrable project management skills and commitment to quality and timeliness.

     

    About The Tutorverse

    The Tutorverse helps students reach for the stars by providing them with innovative and individualized educational support. We're not your regular tutoring company - we care deeply about all of our students, and strive to provide them with the attention they deserve. Whether students work with one of our private tutors or participate in one of our classes, we provide them with world-class learning services and products that they can't or don't get in school. Our passion for learning extends beyond our instructors into our best-selling line of workbooks, which fill badly needed gaps in the learning market.

     

    Our Values & How to Apply

    Check out our values and submit your application here.

    -----

    The Tutorverse is committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, national origin, age, sexual orientation, citizen status, veteran status, physical or mental disability, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

  • Diversity, Equity & Inclusion (DEI) Program Manager
    Imperfect Foods
    About Imperfect
     
    Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.
     
    We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!
     
    We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!
     
    About the Role: 
     
    This newly created position will play a key role in creating and executing diversity, equity, and inclusion priorities at Imperfect Foods. The Diversity, Equity and Inclusion (DEI) Program Manager will drive the development, design, and implementation of initiatives that foster a diverse and inclusive workplace culture and enhance the ability to recruit, develop and retain a high-performing, diverse workforce. This person is a passionate DEI champion who will proactively support Imperfect Foods’ DEI business strategy objectives.



    Responsibilities:
    • Work closely with the VP of People and other internal stakeholders to define and deliver Imperfects DEI vision, strategy, goals, and priorities across the business and build a culture of inclusion
    • Design and deliver the DEI program and events to build inclusion and allyship
    • Develop processes along with a communications repository, SOPs, etc. required for program rollouts
    • Maintain awareness of DEI best practices and industry standards
    • Work cross-functionally with the Talent Department to enhance Imperfects DEI recruitment process, build toolkits, collateral and track goal progress to ensure impactful results
    • Lead the DEI Board, define the structure and responsibilities
    • Serve as the employee resource group (ERGs) subject matter expert; support leaders to help drive group initiatives, assist with planning and program budgeting; Coordinate the development of new ERGs and group guidelines; develop & monitor metrics
    • Partner with People Business Operations Manager to coordinate and deliver impactful DEI training
    • Ability to analyze various types of human resources data and identify trends
    • Work closely with outside DEI organizations, developing professional partnerships
    • Represent the company in meetings with internal and external stakeholders, where appropriate
    • Use your energy, HR expertise, and business acumen to establish a trusted partnership with a diverse set of employees across the business
    • Other responsibilities as assigned    
     



    Skills and Qualifications:
    • Bachelor’s degree or equivalent industry experience
    • Minimum of five (5) years of DEI, HR, or program management experience; with a full or partial focus on diversity, equity, and inclusion
    • Experience working with employee resource groups
    • Strong program and project management skills; ability to operationalize and scale programs
    • Experience leading programs from ideation, pilot and experimentation, to execution and evaluation establishing program requirements, using data and metrics to determine interventions     
    • Increasingly progressive experience in a Human Resources discipline neighboring Diversity, Equity & Inclusion such as HR business partner, talent acquisition, learning & development, organizational effectiveness, and/or change management preferably in a high-growth business     
    • Excellent written and oral communication skills
     



    About You:
    • Ability to think strategically and creatively while exercising good judgment in a fast-paced environment
    • Ability to effectively manage multiple work streams
    • Strong attention to detail and the ability to prioritize time-sensitive responsibilities. Ability to multi-task with solid organizational skills, ability to manage ambiguity in the workplace, and apply problem-solving skills
    • You will bring high high-energy and a results-oriented, collaborative mindset to the People team 
    • You’re passionate about our mission to eliminate food waste and create a better food system for all
     



    Details of Position:
    • Full-time, exempt position reporting to the VP of People
    • Salary and employee stock options commensurate with experience
    • Competitive benefits package includes healthcare, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
    • Domestic travel as necessary
    • Remote first opportunity
    • Candidate can work remotely if permanent residence is in the US



    Physical Requirements:
    • Sedentary work; involves sitting most of the time
    • Occasional movement around the office may be necessary
    • Regular work with computers, including keyboards, mouses, and screens
    • Standing desks and / or other ergonomic accommodation is available upon request
    • Regular use of mobile devices, including smartphones and tablets
     
    Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
     
    U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
     
    How we are protecting employees from COVID-19
     
    At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.
     
    We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.
  • Project and Operations Associate
    Grow Progress

    Grow Progress helps some of the largest progressive campaigns and consultants change the minds of more voters.

     

    We’re looking for someone who wants to be part of a team that’s pioneering a new approach to persuasion: giving our customers the power to persuade more people based on how they think — not just how they look.

     

    If you want to make a big social impact and grow your skill set by helping to build new products from the ground up, we hope you’ll apply.

     

    Who We Are
    • Grow Progress gives our customers the power to persuade more people by tailoring their messages to match each audience member’s identity. We help customers harness the latest persuasion science to create messaging that’s typically 200% to 500% more effective than their existing ads. We do this by predicting which personality traits and values are most important to each individual based on their digital footprints.
    • We’ve built a powerful testing platform that offers campaigns unprecedented access to run randomized controlled trials to be able to more quickly test a wider variety of messages. This capability powers campaigns, causes, and companies that make the world a better place. We currently work with many of the biggest Democratic pollsters, marketing agencies, advocacy groups, and labor unions in the country.
    • We’re a team of experienced campaigners and data scientists who are obsessed with harnessing the power of evidence to make social good advocates more effective. We’re ambitious, efficient, low-ego, and we like to make each other laugh.

     

    Your Role

    Your primary responsibility will be to lead the successful delivery of some of the company’s most essential projects. You’ll develop an understanding of customer needs and deliverables, working directly with them and our data science and engineering teams to ensure we exceed their expectations. You’ll be organizing our team to meet goals stress-free and responsible for contributing specific components within these multifaceted projects.

     

    Demand for our product and services has been growing quickly, so we expect there to be an opportunity for you to grow on the job and try new things. We’re open to your responsibilities expanding into a range of broader roles in functions like customer success, procurement, business operations, and product.

    Who We’re Looking For

    As part of our team, you will:

    • Partner with our executive team to talk to clients and articulate clear deliverables that realize client expectations
    • Set up, execute, and monitor message survey experiments with the support of the Data Science team
    • Support customers in tailoring their messages
    • Explain research results
    • Conduct customer interviews and deliver insights to our Product team
    • Advocate internally for client needs
    • Anticipate project risks and identify solutions
    • Partner with our Sales team to invoice clients and track the economics of client work
    • Support ad hoc operations projects and lead new initiatives
    • Build institutional knowledge by documenting project best practices, pit falls, etc.
    • Everything else. It’s a startup!

     

    You’ll bring the following skills and experience:
    • Passion and experience with data and analytics projects
    • Experience managing client projects
    • Great verbal and written communication skills
    • Ability to communicate quantitative results clearly to non-technical audiences
    • Strong time management, organization, and project management skills, with the ability to handle multiple workstreams, deadlines, and stakeholders
    • Proactive mindset, anticipating what will be needed rather than requiring direction
    • US work authorization
    • Progressive values and an interest in politics

     

    You have some of the following bonus skills:
    • Experience working with campaigns or advocacy organizations
    • Ease with digital marketing and social media advertising platforms
    • Knowledge of best practices in political science or psychology
    • Experience creating slide decks and/or data visualizations for clients
    • Familiarity with online survey platforms, market research tools, or market research vendors

     

    More About Grow Progress

    Our culture is fun, fast-paced, and focused on evidence. We aim to cultivate an environment where creative hypotheses and evidence drive our decisions rather than just anecdotes, and where everyone feels comfortable contributing ideas — even if it’s on a topic outside of their expertise. We work hard to get smarter together by giving each other feedback that’s direct, actionable, and respectful. We’re deeply motivated by the work we do and committed to using this technology ethically, so we’re looking for teammates who feel the same way.

     

    We’re an equal opportunity employer committed to building a diverse company. Qualified people of any race, ethnicity, culture, age, sex, gender identity or expression, sexual orientation, social class, marital status, religion, veteran status, or disability status are strongly encouraged to apply.

     

    Salary Range: $50k – $70k plus equity and benefits, including but not limited to healthcare reimbursements, HSA setup, and a 401(k).

    Location: Washington, DC or Remote

     

    To Apply: Fill out the form at the link below. Applications will be evaluated on a rolling basis.

  • Coordinator, Onboarding Experience
    Tutuka

    Tutuka’s People Team is the heartbeat of our company: finding and hiring our awesome Tutukans all around the globe, making sure that they have got the support and guidance needed to grow, and keeping all our team members connected no matter how many time zones they have in between.


    Our small People Team is split between two continents and as the company is growing, so is our team… are you our next Tutukan?


    About you:

    * Are you passionate about team member experience?

    * Are you an excellent communicator in English, with an incredible ability to listen, understand and onboard team members?

    * Do you have prior experience in Tech companies (bonus points for experience with remote teams)?

    * Do you want to work in a quick changing environment? 

    * Are you a creative and proactive problem-solver?

    * Do you have what it takes to deliver value over & above expectations on a consistent basis?


    Do NOT apply for this job if:

    * You need to be told what to do.

    * You are not passionately focused on supporting team members to consistently exceed expectations.

    * You have an ego bigger than your sense of humour.


    If this role feels like a fit, read our values.

    Only, if they excite and inspire you to join our team and culture then, please, read on...


    Help us provide the best onboarding experience to our new Tutukans across the globe.


    In order to support Tutuka’s acceleration in hiring, we are looking for someone who will focus on supporting new team members from the moment they sign their offer through to our team member orientation. We will look to you to help make our onboarding program the best that it can be!


    With our global team stretching from Latin America all the way to South East Asia, staying connected is imperative for us and you will come up with new and creative ways to foster team collaboration and make sure that the Tutuka culture remains strong despite the distance. 


    You will take charge of all the pieces that go along with these initiatives, such as scheduling onboarding meetings, organising and manage multiple onboarding matters and small projects - simultaneously while maintaining deadlines. There may also be additional new tasks that pop up along the way.


    This requires you to be proficient in the use of multiple (software) systems and tools to accurately track milestones for the onboarding steps for each team member, and to provide ongoing communication with the teams and hiring managers (timely) to prepare for a successful orientation. 


    Additional information

    * This is a full-time, remote contract position open to candidates located in EMEA.

    * You’ve got a passport and are ready to travel! (at least twice per year internationally...once travel is safe)

    We focus on building strong, diverse teams built from different backgrounds, experiences and identities.

  • Dog Training Coach
    OnePet
    About the Dog Training Coach position:

    We are looking for an experienced Dog Trainer (experience and understanding related to Service Animals is preferred, but not required) to help facilitate remote training and coordination of testing. In this increasingly digital world, we are looking for an innovative and experienced person to help take dog training into the online space. Your duties will include overseeing training to ensure a baseline level of requirements are met.

    You should be an experienced trainer, with strong abilities to convey a deep knowledge of your field. Organizational skills and a positive attitude are also required.

     
    Dog Training Process Coordinator responsibilities are:
    • Interact with Clinical Director to clearly articulate capabilities needed to conduct and measure training

    • Prepare an effective training programs to meet minimum requirements of the General Public Access Test

    • Determine testing and progress requirements that may be measured remotely

    • Design educational material such as basic processes, videos and so on

    • Identify records that should be kept on the trainee's progress and testing 

     
    Corporate Trainer requirements are:
    • 3+ years' experience of working on Dog Training

    • Significant experience with teaching methodologies and tools

    • Strong communication and presentation skills

    • Strong organizational and time management skills

    • Good critical thinking and decision making abilities

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