By Blue Llama
07/07/2025
Join us for a behind-the-scenes look at how Blue Llama helped All Island Media harness the power of AI to improve their customer service, saving time, reducing manual effort, and speeding up response times.
This live online session will walk you through a real-world case study from Jersey and offer practical insights into how AI can be applied in your business, even if you’re not a tech company.
Speakers:
Phil de Gruchy, Founder, Blue LlamaAn introduction to AI for business, the tools we use, and examples of where we’ve seen the greatest value, not just in customer service.
Matt Hotton, Head of Digital Platforms, All Island MediaA firsthand account of the customer service challenges AIM faced and why they turned to AI for support.
Anish Bagga, AI Automation Expert, Blue LlamaA walkthrough of the solution, how it works, the technology behind it, and key lessons from implementation.
Agenda:
-What AI means in practical business terms
-Common tools and trends we’re seeing in Jersey
-The AIM challenge: fast-growing demand and limited resources
-The solution: AI-powered email triage and workflow automation
-The results: how it’s performing and the impact so far
-Live Q&A
What You’ll Learn:
-How AI can save time and reduce workload in customer service
-Which tools and platforms suit Jersey-based businesses
-Lessons from a successful, local project
-How to start small and scale AI use safely and effectively
Who Should Attend:
Business owners, operations leads, and customer service managers in Jersey who want to modernise their service delivery, save time, and stay ahead of the curve.
Places are limited — book now to secure yours.
