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JT partners with Sky Mobile to protect customers from fraud

Posted: Tuesday 1 March 2022

JT has partnered with Sky Mobile, voted Uswitch Best Pay Monthly and Best Value Pay Monthly network, to provide additional security for its millions of customers when carrying out financial transactions on their mobile device.

By partnering with JT’s Fraud Protection Services (FPS) Sky Mobile can help UK Banks’ fraud detection systems to query valuable network information, providing an extra level of security to Sky Mobile’s customers against SIM swap fraud. Criminals use SIM swap fraud to gain access to bank accounts by hijacking one time pass codes sent to mobile phones.

Once triggered by the bank, JT’s system, in conjunction with Sky Mobile, can carry out a seamless background check to verify whether the SIM has been swapped on the customer’s phone, a key indicator of potential fraud, and prevents criminals from stealing customers’ identities.

By working with mobile and virtual network operators globally, JT’s Fraud Protection Services provide the broadest coverage possible to prevent criminals from stealing customers’ identities. The service is already widely used by banks and businesses throughout the UK and around the world, providing additional security and peace of mind.

Clare Messenger, Head of Fraud Protection Services at JT, said: “SIM Swap Fraud is on the rise around the world and on average a customer loses £2,500 when a successful fraud is carried out. JT’s Fraud Protection Services provide an enhanced level of security when customers are making payments or using other sensitive information. What’s different about JT’s FPS platform is that it takes away the complexity of using multiple arrangements with mobile operators to create a single system to quickly verify transactions. We are delighted that our innovative services have been trusted by a leading brand like Sky Mobile to provide that extra confidence that their customers are protected against this type of fraud.”

Paul Taylor, Managing Director, JT International said: “The pandemic transformed our world in so many ways and one of those was increasing our reliance on using mobile phones to access the internet as part of our everyday lives. Fraudsters saw opportunities to use sophisticated techniques to target system vulnerabilities and we at JT International have been working hard to provide the necessary extra layers of protection to identify and prevent potential fraud.”

Paul Sweeney, Managing Director, Sky Mobile said: “With SIM swap fraud on the rise, it’s important to us that Sky Mobile customers are kept safe, which is why we’ve partnered with JT FPS to provide them with an additional level of protection and peace of mind.”

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