Voice Technician – JT Global

This permanent position offers the opportunity to step into a Voice Technician role within the Engineering team, playing a key part in keeping our networks running smoothly. You will deliver ongoing technical support for voice services across Consumer, Enterprise and International customers, contributing to telco grade solutions that sit at the heart of our business.

In this role, you will manage and resolve voice related cases and incidents linked to both planned and remedial activities, ensuring service levels are met and customers remain connected. The work will stretch your technical capability, strengthen your problem solving skills and build confidence as you handle real world network challenges with visible impact.

Beyond the technical experience, this role offers personal and professional growth. You will be trusted to support our strategic goal of excellent network performance and customer service, gaining credibility, resilience and a strong sense of achievement. It is a valuable opportunity to grow your skills, broaden your experience and take a meaningful step forward in your career.

JT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us at hrinbox@jtglobal.com.