Airtel-Vodafone has opened a new flagship mobile technology store and head office at
1/3/5 Castle Street, St Helier. The store has been designed by Vodafone’s retail team following global best practise and includes a technology zone, and express self service areas.
CEO, Sid Ahlawat said: ‘Our partnership with Vodafone gave us access to their huge wealth of knowledge in terms of designing the best in store customer experience. Combine that with Vodafone’s recent re-positioning using the strapline, “The Future is exciting… Ready?” which we have also implemented as a partner market, we are certainly very excited about the future. The move will bring many benefits to our customers and staff and it’s a great time for a refresh in this our 10th anniversary of launching in Jersey.’ The move also brings head office and store teams all under one roof, with distinctive glass panelling where retail customers can see through into the call centre from the store. Local graffiti artist James Carter(aka Midnight) was commissioned to create a history of the mobile phone, and a “hello” wall in different languages. These touches make the flagship store and office a very modern, unique space which brings all of the Airtel-Vodafone team together – even the back office is completely open plan with hot desking with no private offices. Mr Ahlawat continued: ‘Our business is all about connecting people, and getting all the teams under one roof in such a collaborative and modern working environment will be of great benefit to our customers. We are a young, vibrant technology company and we have tried to mirror that in the design of both the store and back office, which also makes it a great place for our employees to work as well.’ Daphne East, St. Helier Town Centre Manager said: ‘It’s fantastic to see this investment in retail from Airtel-Vodafone in an area of town that has seen a lot of rejuvenation recently. The pedestrianisation the Charing Cross cut, and impending benching and tree planting at the top of Castle Street makes it a great place for shopper and workers alike.’