Parking Payment By Mobile Being Trialed In Green Street Car Park

Posted: 08/09/2017

A new method of parking payment is being trialed in Green Street multi-storey car park by the Department for Infrastructure. From Wednesday 13 Septemb...

A new method of parking payment is being trialed in Green Street multi-storey car park by the Department for Infrastructure. From Wednesday 13 September, drivers will be able to use PayByPhone, paycards or season tickets.


PayByPhone, who operates this service all over the world, has entered into an agreement with the DfI to provide a phone based parking payment system. Initially, the system is being launched in Green Street car park only to test its implementation in Jersey. However, DfI expects to roll out the system to other car parks a few weeks later, depending on this experience.

The new service will give people an alternative to having to buy paycards in advance. Under this additional option, motorists will be able to use PayByPhone to pay for their parking using a credit or debit card in the car park using their mobile. The new service will also give motorists the opportunity to top up their parking fee without having to return to their vehicle.

Patrons of Green Street car park who want to use this new system can register with PayByPhone now from their computer, tablet or phone in readiness for when the system goes live on 13 September. The easiest way is by downloading the app or logging onto  or downloading the app and entering your vehicle registration and credit card details. Once registered it is very easy to use the new system by accessing your account and providing the location number found on the signage in the car park.

The existing paycard payment system will remain in operation for those not wanting to use PayByPhone and motorists can purchase seasons tickets as normal.

DfI is initially starting with a trial in a single car park to uncover any teething problems that might arise, so they are especially interested in getting feedback from users. Any comments should be directed to [email protected] or the PayByPhone 24/7 Support Helpline on 0330 400 7275.

Deputy Eddie Noel, Minister for Infrastructure said, “DfI has listened to public feedback when they have said they wanted an alternative to paycards and this service provides one. It will provide users with the flexibility to top up their parking remotely if they decide they want to stay longer and it can also provide you with a reminder that your paid parking is coming to an end if you take up the notifying option. We hope this trial goes well and we can roll it out to our other car parks in the near future and on street at a later date.”

Tony Moretta, CEO of Digital Jersey said, “It is no secret that since coming to Jersey I have been a critic of paycards when technology can provide a better alternative.  I’m really pleased to see the hard work of the DfI team paying off with the introduction of mobile parking to Jersey, and I’m sure that Jersey motorists will take to it quickly and confidently.”

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